Zoho CRM Test 3 UPDATED ACTUAL
Exam Questions and CORRECT Answers
In a review process, is it possible to use fields in a subform for review? a. Yes b. No - CORRECT
ANSWER -A
Which of the following statements is true if GDPR consent on a record is not available? A. Data
can be processed as usual. B. Data processing can be halted. C. Data export and access via API
and transfer via third party applications can be stopped. D. all of the above. - CORRECT
ANSWER -A
Which of the following Home pages is NOT customizable? A. classic view. B. private View C.
common view D. manager's view - CORRECT ANSWER -A
Which of the following options accurately describes the daily maximum of time-based actions
executed (including alerts, tasks, and field updates)? A. (Number of users x 500) or 10,000 B.
(Number of users x 10) or 500 C. (Number of users x 50) or 1,000 D. (Number of users x 100) or
5,000 - CORRECT ANSWER -D
When Zoho CRM is integrated with Zoho Campaigns and Marketing Automation, segmentation
values can be viewed in Zoho Campaigns and Zoho Marketing Automation A. True B. False -
CORRECT ANSWER -A
You can use assignment rules for the records generated through which of the following? A.
Webforms B. Imports C. APIs D. all of the above - CORRECT ANSWER -D
Since Zoho CRM is HIPAA compliant, which of the following modules can be selected as
"Health" modules? A. Only standard modules can be selected B. Only custom modules can be
selected. C. both standard and custom modules can be selected. D. None of the above -
CORRECT ANSWER -B
In a module's recent activities section, how many of recent approvals or rejections are listed? A.
10 B. 15. C. 5. D. all - CORRECT ANSWER -A
, Do validation rules work while creating a record via a wizard? A. Yes B. No - CORRECT
ANSWER -B
Which of the following statements about groups in Zoho CRM is NOT correct? A. Records can
be assigned directly to a group. B. Records can be shared to a group by data sharing settings. C.
A user can belong to multiple groups. D. A custom view can be directly shared with a group. -
CORRECT ANSWER -D
How long does a data backup download link remain active after the date of backup creation? A.
Five days B. Three days C. Seven days D. Two days - CORRECT ANSWER -C
Which of the following statements about Zoho CRM Canvas is NOT true? A. It's possible to
switch between the Zoho CRM Canvas details page and the default details page. B. It's possible
to assign the created Canvas details page to different roles. C. The Canvas details page is only
available for managers. D. none of the above - CORRECT ANSWER -D
To get an assignment pattern for an assignment rule, Zia includes records from the last how
many months? A. 2 months B. 14 months. C. 6 months D. 4 months - CORRECT
ANSWER -C
For email notifications, is it possible to send consent and survey links as bulk email? A. Yes B.
No - CORRECT ANSWER -A
The calendar booking page cannot be published as which of the following? A. Permalink B.
Webpage component C. Email signature D. none of the above - CORRECT ANSWER -C
Which of the following statements about portals in Zoho CRM is NOT correct? A. The default
portal provided by Zoho CRM is only for the the Contacts module. B. Portals can be created for
custom modules. C. Acccess to related modules can be provided through portals. D. Workflow
automation cannot be triggered if a customer makes changes to the data from the portal. -
CORRECT ANSWER -B
Exam Questions and CORRECT Answers
In a review process, is it possible to use fields in a subform for review? a. Yes b. No - CORRECT
ANSWER -A
Which of the following statements is true if GDPR consent on a record is not available? A. Data
can be processed as usual. B. Data processing can be halted. C. Data export and access via API
and transfer via third party applications can be stopped. D. all of the above. - CORRECT
ANSWER -A
Which of the following Home pages is NOT customizable? A. classic view. B. private View C.
common view D. manager's view - CORRECT ANSWER -A
Which of the following options accurately describes the daily maximum of time-based actions
executed (including alerts, tasks, and field updates)? A. (Number of users x 500) or 10,000 B.
(Number of users x 10) or 500 C. (Number of users x 50) or 1,000 D. (Number of users x 100) or
5,000 - CORRECT ANSWER -D
When Zoho CRM is integrated with Zoho Campaigns and Marketing Automation, segmentation
values can be viewed in Zoho Campaigns and Zoho Marketing Automation A. True B. False -
CORRECT ANSWER -A
You can use assignment rules for the records generated through which of the following? A.
Webforms B. Imports C. APIs D. all of the above - CORRECT ANSWER -D
Since Zoho CRM is HIPAA compliant, which of the following modules can be selected as
"Health" modules? A. Only standard modules can be selected B. Only custom modules can be
selected. C. both standard and custom modules can be selected. D. None of the above -
CORRECT ANSWER -B
In a module's recent activities section, how many of recent approvals or rejections are listed? A.
10 B. 15. C. 5. D. all - CORRECT ANSWER -A
, Do validation rules work while creating a record via a wizard? A. Yes B. No - CORRECT
ANSWER -B
Which of the following statements about groups in Zoho CRM is NOT correct? A. Records can
be assigned directly to a group. B. Records can be shared to a group by data sharing settings. C.
A user can belong to multiple groups. D. A custom view can be directly shared with a group. -
CORRECT ANSWER -D
How long does a data backup download link remain active after the date of backup creation? A.
Five days B. Three days C. Seven days D. Two days - CORRECT ANSWER -C
Which of the following statements about Zoho CRM Canvas is NOT true? A. It's possible to
switch between the Zoho CRM Canvas details page and the default details page. B. It's possible
to assign the created Canvas details page to different roles. C. The Canvas details page is only
available for managers. D. none of the above - CORRECT ANSWER -D
To get an assignment pattern for an assignment rule, Zia includes records from the last how
many months? A. 2 months B. 14 months. C. 6 months D. 4 months - CORRECT
ANSWER -C
For email notifications, is it possible to send consent and survey links as bulk email? A. Yes B.
No - CORRECT ANSWER -A
The calendar booking page cannot be published as which of the following? A. Permalink B.
Webpage component C. Email signature D. none of the above - CORRECT ANSWER -C
Which of the following statements about portals in Zoho CRM is NOT correct? A. The default
portal provided by Zoho CRM is only for the the Contacts module. B. Portals can be created for
custom modules. C. Acccess to related modules can be provided through portals. D. Workflow
automation cannot be triggered if a customer makes changes to the data from the portal. -
CORRECT ANSWER -B
