HFMA CRCR EXAM WITH
CORRECT ANSWERS 2025
What are collection agency fees based on? - Correct answer A percentage of dollars collected
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what
other rule? - Correct answer Birthday
In what type of payment methodology is a lump sum or bundled payment negotiated between
the payer and some or all providers? - Correct answer Case rates
What customer service improvements might improve the patient accounts department? -
Correct answer Holding staff accountable for customer service during performance reviews
What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? - Correct answer
Inform a Medicare beneficiary that Medicare may not pay for the order or service
What type of account adjustment results from the patient's unwillingness to pay for a self-pay
balance? - Correct answer Bad debt adjustment
What is the initial hospice benefit? - Correct answer Two 90-day periods and an unlimited
number of subsequent periods
,When does a hospital add ambulance charges to the Medicare inpatient claim? - Correct answer
If the patient requires ambulance transportation to a skilled nursing facility
How should a provider resolve a late-charge credit posted after an account is billed? - Correct
answer Post a late-charge adjustment to the account
an increase in the dollars aged greater than 90 days from date of service indicate what about
accounts - Correct answer They are not being processed in a timely manner
What is an advantage of a preregistration program? - Correct answer It reduces processing
times at the time of service
What are the two statutory exclusions from hospice coverage? - Correct answer Medically
unnecessary services and custodial care
What core financial activities are resolved within patient access? - Correct answer Scheduling,
insurance verification, discharge processing, and payment of point-of-service receipts
What statement applies to the scheduled outpatient? - Correct answer The services do not
involve an overnight stay
How is a mis-posted contractual allowance resolved? - Correct answer Comparing the contract
reimbursement rates with the contract on the admittance advice to identify the correct amount
What type of patient status is used to evaluate the patient's need for inpatient care? - Correct
answer Observation
,Coverage rules for Medicare beneficiaries receiving skilled nursing care require that the
beneficiary has received what? - Correct answer Medically necessary inpatient hospital services
for at least 3 consecutive days before the skilled nursing care admission
When is the word "SAME" entered on the CMS 1500 billing form in Field 0$? - Correct answer
When the patient is the insured
What are non-emergency patients who come for service without prior notification to the
provider called? - Correct answer Unscheduled patients
If the insurance verification response reports that a subscriber has a single policy, what is the
status of the subscriber's spouse? - Correct answer Neither enrolled not entitled to benefits
Regulation Z of the Consumer Credit Protection Act, also known as the Truth in Lending Act,
establishes what? - Correct answer Disclosure rules for consumer credit sales and consumer
loans
What is a principal diagnosis? - Correct answer Primary reason for the patient's admission
Collecting patient liability dollars after service leads to what? - Correct answer Lower accounts
receivable levels
What is the daily out-of-pocket amount for each lifetime reserve day used? - Correct answer
50% of the current deductible amount
What service provided to a Medicare beneficiary in a rural health clinic (RHC) is not billable as
an RHC services? - Correct answer Inpatient care
What code indicates the disposition of the patient at the conclusion of service? - Correct answer
Patient discharge status code
, What are hospitals required to do for Medicare credit balance accounts? - Correct answer They
result in lost reimbursement and additional cost to collect
When an undue delay of payment results from a dispute between the patient and the third
party payer, who is responsible for payment? - Correct answer Patient
Medicare guidelines require that when a test is ordered for a LCD or NCD exists, the information
provided on the order must include: - Correct answer A valid CPT or HCPCS code
With advances in internet security and encryption, revenue-cycle processes are expanding to
allow patients to do what? - Correct answer Access their information and perform functions on-
line
What date is required on all CMS 1500 claim forms? - Correct answer onset date of current
illness
What does scheduling allow provider staff to do - Correct answer Review appropriateness of the
service request
What code is used to report the provider's most common semiprivate room rate? - Correct
answer Condition code
Regulations and requirements for coding accountable care organizations, which allows providers
to begin creating these organizations, were finalized in: - Correct answer 2012
What is a primary responsibility of the Recover Audit Contractor? - Correct answer To correctly
identify proper payments for Medicare Part A & B claims
CORRECT ANSWERS 2025
What are collection agency fees based on? - Correct answer A percentage of dollars collected
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what
other rule? - Correct answer Birthday
In what type of payment methodology is a lump sum or bundled payment negotiated between
the payer and some or all providers? - Correct answer Case rates
What customer service improvements might improve the patient accounts department? -
Correct answer Holding staff accountable for customer service during performance reviews
What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? - Correct answer
Inform a Medicare beneficiary that Medicare may not pay for the order or service
What type of account adjustment results from the patient's unwillingness to pay for a self-pay
balance? - Correct answer Bad debt adjustment
What is the initial hospice benefit? - Correct answer Two 90-day periods and an unlimited
number of subsequent periods
,When does a hospital add ambulance charges to the Medicare inpatient claim? - Correct answer
If the patient requires ambulance transportation to a skilled nursing facility
How should a provider resolve a late-charge credit posted after an account is billed? - Correct
answer Post a late-charge adjustment to the account
an increase in the dollars aged greater than 90 days from date of service indicate what about
accounts - Correct answer They are not being processed in a timely manner
What is an advantage of a preregistration program? - Correct answer It reduces processing
times at the time of service
What are the two statutory exclusions from hospice coverage? - Correct answer Medically
unnecessary services and custodial care
What core financial activities are resolved within patient access? - Correct answer Scheduling,
insurance verification, discharge processing, and payment of point-of-service receipts
What statement applies to the scheduled outpatient? - Correct answer The services do not
involve an overnight stay
How is a mis-posted contractual allowance resolved? - Correct answer Comparing the contract
reimbursement rates with the contract on the admittance advice to identify the correct amount
What type of patient status is used to evaluate the patient's need for inpatient care? - Correct
answer Observation
,Coverage rules for Medicare beneficiaries receiving skilled nursing care require that the
beneficiary has received what? - Correct answer Medically necessary inpatient hospital services
for at least 3 consecutive days before the skilled nursing care admission
When is the word "SAME" entered on the CMS 1500 billing form in Field 0$? - Correct answer
When the patient is the insured
What are non-emergency patients who come for service without prior notification to the
provider called? - Correct answer Unscheduled patients
If the insurance verification response reports that a subscriber has a single policy, what is the
status of the subscriber's spouse? - Correct answer Neither enrolled not entitled to benefits
Regulation Z of the Consumer Credit Protection Act, also known as the Truth in Lending Act,
establishes what? - Correct answer Disclosure rules for consumer credit sales and consumer
loans
What is a principal diagnosis? - Correct answer Primary reason for the patient's admission
Collecting patient liability dollars after service leads to what? - Correct answer Lower accounts
receivable levels
What is the daily out-of-pocket amount for each lifetime reserve day used? - Correct answer
50% of the current deductible amount
What service provided to a Medicare beneficiary in a rural health clinic (RHC) is not billable as
an RHC services? - Correct answer Inpatient care
What code indicates the disposition of the patient at the conclusion of service? - Correct answer
Patient discharge status code
, What are hospitals required to do for Medicare credit balance accounts? - Correct answer They
result in lost reimbursement and additional cost to collect
When an undue delay of payment results from a dispute between the patient and the third
party payer, who is responsible for payment? - Correct answer Patient
Medicare guidelines require that when a test is ordered for a LCD or NCD exists, the information
provided on the order must include: - Correct answer A valid CPT or HCPCS code
With advances in internet security and encryption, revenue-cycle processes are expanding to
allow patients to do what? - Correct answer Access their information and perform functions on-
line
What date is required on all CMS 1500 claim forms? - Correct answer onset date of current
illness
What does scheduling allow provider staff to do - Correct answer Review appropriateness of the
service request
What code is used to report the provider's most common semiprivate room rate? - Correct
answer Condition code
Regulations and requirements for coding accountable care organizations, which allows providers
to begin creating these organizations, were finalized in: - Correct answer 2012
What is a primary responsibility of the Recover Audit Contractor? - Correct answer To correctly
identify proper payments for Medicare Part A & B claims
