TO f#GET f#ALL f#CHAPTERS f#EMAIL f#ME f#AT>>>
TEST BANK f#
Operations and Supply Chain Management, 17th Edition
f# f# f# f# f# f#
f#
f# by F. Robert Jacobs and Richard Chase
f# f# f# f# f# f#
Chapters 1 - 22 | Complete
f# f# f# f# f#
, TABLE OF CONTENTS
f# f#
Chapter f#1: f#Introduction
Chapter f#2: f#Strategy
Chapter f#3: f#Design f#of f#Products f#and f#Services
f# Chapter f#4: f#Projects
Chapter f#5: f#Strategic f#Capacity f#Management
f# Chapter f#6: f#Learning f#Curves
Chapter f#7: f#Manufacturing f#Processes
f# Chapter f#8: f#Facility f#Layout
Chapter f#9: f#Service f#Processes
Chapter f#10: f#Waiting f#Line f#Analysis f#and f#Simulation
f# Chapter f#11: f#Process f#Design f#and f#Analysis
Chapter f#12: f#Quality f#Management
f# Chapter f#13: f#Statistical f#Quality f#Control
f # Chapter f#14: f#Lean f#Supply f#Chains
Chapter f#15: f#Logistics f#and f#Distribution f#Management
f # Chapter f#16: f#Global f#Sourcing f#and f#Procurement
f # Chapter f#17: f#The f#Internet f#of f#Things f#and f#ERP f#
f# Chapter f#18: f#Forecasting
Chapter f#19: f#Sales f#and f#Operations f#Planning
f# Chapter f#20: f#Inventory f#Management
Chapter f#21: f#Material f#Requirements f#Planning
f # Chapter f#22: f#Workcenter f#Scheduling
,Chapter 01 f#
Efficiency f#means f#doing f#the f#right f#things f#to f#create f#the f#most f#value f#for f#the f#company.
FALSE
Efficiency f#means f#doing f#something f#at f#the f#lowest f#possible f#cost.
1. Effectiveness f#means f#doing f#the f#right f#things f#to f#create f#the f#most f#value f#for f#the f#company.
TRUE
Effectiveness f#means f#doing f#the f#right f#things f#to f#create f#the f#most f#value f#for f#the f#company.
AACSB: f#Analytical f#Thinking
Blooms:
f#Remember
f # Difficulty: f#1
f#Easy
Learning f#Objective: f#01-04 f#Evaluate f#the f#efficiency f#of
f#a f#firm. f # Topic: f#Efficiency,
f#Effectiveness, f#and f#Value
2. A f#doctor f#completes f#a f#surgical f#procedure f#on f#a f#patient f#without f#error. f#The f#patient f#dies f#anyway. f#In f#operations
f#management f#terms, f#we f # could f#refer f#to f#this f#doctor f#as f#being f#efficient f#but f#not f#effective.
TRUE
Efficiency f#means f#doing f#something f#at f#the f#lowest f#possible f#cost. f#Effectiveness f#means f#doing f#the f#right f#things f#to f#create f#the
f#most f#value. f#The f # doctor f#performed f#the f#surgery f#without f#error. f#Because f#the f#patient f#died, f#no f#value f#was f#created.
AACSB: f#Analytical f#Thinking
Blooms:
f#Analyze
f # Difficulty: f#2
f#Medium
Learning f#Objective: f#01-04 f#Evaluate f#the f#efficiency f#of
f#a f#firm. f # Topic: f#Efficiency,
f#Effectiveness, f#and f#Value
3. A f#worker f#can f#be f#efficient f#without f#being f#effective.
TRUE
Efficiency f#means f#doing f#something f#at f#the f#lowest f#possible f#cost. f#Effectiveness f#means f#doing f#the f#right f#things f#to f#create f#the
f#most f#value. f # These f#are f#different f#things.
AACSB: f#Analytical
f#Thinking
f # Blooms:
f # Understand
f # Difficulty: f#2
f#Medium
Learning f#Objective: f#01-04 f#Evaluate f#the f#efficiency f#of
f#a f#firm. f # Topic: f#Efficiency,
f#Effectiveness, f#and f#Value
, 4. A f#process f#can f#be f#effective f#without f#being f#efficient.
TRUE
Often, f#maximizing f#effectiveness f#and f#efficiency f#at f#the f#same f#time f#creates f#conflict f#between f#the f#two f#goals. f#"Being
f#efficient" f#at f# the f # customer f#service f#counter f#at f#a f#local f#store f#or f#bank f#means f#using f#the f#fewest f#number f#of f#clerks
f#possible f#at f#the f#counter. f#Being f#effective, f # though, f#means f#minimizing f#the f#amount f#of f#time f#customers f#need f#to f#wait
f#in f#line.
AACSB: f#Analytical
f#Thinking
f # Blooms:
f # Understand
f # Difficulty: f#2
f#Medium
Learning f#Objective: f#01-04 f#Evaluate f#the f#efficiency f#of
f#a f#firm. f # Topic: f#Efficiency,
f#Effectiveness, f#and f#Value
5. Operations f#and f#supply f#chain f#management f#is f#defined f#as f#the f#design, f#operation, f#and f#improvement f#of f#the f#systems
f#that f#create f#and f # deliver f#the f#firm's f#primary f#products f#and f#services.
TRUE
Operations f#and f#supply f#chain f#management f#is f#defined f#as f#the f#design, f#operation, f#and f#improvement f#of f#the f#systems f#that
f#create f#and f#deliver f # the f#firm's f#primary f#products f#and f#services.
AACSB: f#Analytical f#Thinking
Blooms:
f#Remember
f # Difficulty: f#1
f#Easy
Learning f#Objective: f#01-01 f#Identify f#the f#elements f#of f#operations f#and f#supply f#chain f#management. f#(OSCM)
Topic: f#What f#Is f#Operations f#and f#Supply f#Chain f#Management?
6. The f#term f#"value" f#refers f#to f#the f#relationship f#between f#quality f#and f#the f#price f#paid f#by f#the f#consumer.
TRUE
Related f#to f#efficiency f#and f#effectiveness f#is f#the f#concept f#of f#value, f#which f#can f#be f#metaphorically f#defined f#as f#quality f#divided f#by
f#price.
AACSB: f#Analytical f#Thinking
Blooms:
f#Remember
f # Difficulty: f#1
f#Easy
Learning f#Objective: f#01-04 f#Evaluate f#the f#efficiency f#of
f#a f#firm. f # Topic: f#Efficiency,
f#Effectiveness, f#and f#Value
7. Attempting f#to f#balance f#the f#desire f#to f#efficiently f#use f#resources f#while f#providing f#a f#highly f#effective f#service f#may f#create
f#conflict f#between f # the f#two f#goals.
TRUE
Often f#maximizing f#effectiveness f#and f#efficiency f#at f#the f#same f#time f#creates f#conflict f#between f#the f#two f#goals.
AACSB: f#Analytical f#Thinking
Blooms:
f#Analyze
f # Difficulty: f#1
f#Easy
Learning f#Objective: f#01-04 f#Evaluate f#the f#efficiency f#of