Update with Complete Solution
D253 – Values-Based Leadership - Task 2 Template and Tips
(for students in RSM3 – Version 4 of course!)
D253 - TASK 2: Becoming an Effective Values-Based Leader
Name:
Student ID:
A...Prepare..a..document..as..the..new..customer..service..manager..to..help..your..tea
m..understand..the..four..domains..of..emotional..intelligence..(self-
awareness,..self-
..management,..social..awareness,..and..relationship..management)..by..doi
ng..the..following:
1. Introduce..yourself..as..the..new..customer..service..manager..to..your..tea
m,..focusing..on..one..of..the..six..company..values..provided..in..the..scen
ario..(Excellence,..Integrity,..Humility,..Trust,..Growth,..Respect).
Hello!..My..name..is..
;..I..am..the..new..customer..service..mana
ger...As..we..get..to..know..each..other..better,..you..will..learn..that..integrity..is..fu
ndamental..to..me..because..of..my..faith...Integrity..is..doing..the..right..thing,..ev
en..if..nobody..is..watching...I..have..never..been..in..a..situation..where..I..wished..I
..hadn't..acted..with..integrity,..and..I..have..been..in..situations..where..I..wish..I..h
ad..acted..with..integrity..but..chose..not..to...I..will..always..be..honest..with..you..
and..do..my..best..to..do..the..right..thing,..and..I..ask..you..to..do..the..same..in..ret
urn...I..am..excited..about..this..new..position..and..am..excited..to..get..to..know..a
nd..work..with..each..one..of..you!
2. Discuss..how..you..and..your..team..will..use..one..of..the..following..elements.
.of..self-awareness..in..your..daily..interactions:
• emotional..awareness
• accurate..self-assessment
• self-confidence
My..team..and..I..will..use..accurate..self-
assessment..to..maintain..a..high..level..of..performance..as..we..complete..our
..duties...By..having..integrity,..we..will..be..honest..with..ourselves..as..we..eval
uate..our..actions..and..performance...Accurate..self-