DETAILED NOTES & PRACTICE TESTS!!
vision
answers: to grow restaurants, Serving our customers, all over the world and be the
brand for quality chicken finger meals, a great crew, cool culture, and active
community involvement.
5 service components
answers: - greet and welcome
- educate and communicate
- transact and thank
- serve and thank
- follow up (table touch)
mission
answers: we take pride in what we do, to serve the perfect box. fast, friendly,
clean, and have fun.
describe the perfect box: how much ice should you fill the cane cup with?
answers: golden brown chicken fingers, grade A extra long crinkle cut fries,
buttery recast toast, crisp cool creamy coleslaw, and our signature sauce. ice is
filled 3/4 of the cup or to the sunglasses
3 p's in order
, answers: placement, portion, presentation
oz of fries in ALL combos
answers: kids combo: 2 oz, 3 finger combo:4 oz, sandwich: 4 oz, box combo: 4 oz,
caniac combo: 5 oz
how long are bird and fries good in the house?
answers: bird : 6 minutes fries : 3 minutes
what are the 5 enemies of oil?
answers: heat, air, moisture, chemical, food particles
what part of the chicken do our fingers come from?
answers: back of the breast plate
what is the minimum internal temperature of the chicken?
answers: 165 degrees
name a chicken defect that is always non-servable
answers: shark tooth/nugget
name a line process oriented reason why bird is non-servable
answers: bald bird