CALMHSA Peer Support Certification PT8 Questions and
Correct Detailed Answers (Verified Answers)
What is patient-centered care?
Ans: Prioritizing patients' involvement in determining treatment goals.
What is conflict resolution?
Ans: A process to resolve disputes and come to an agreement.
What is the difference between inpatient and outpatient medical treatment?
Ans: Inpatient stays in the hospital, outpatient does not.
What is the US healthcare system like?
Ans: Complex with public and private systems.
What is Medi-Cal?
Ans: A unique system in California.
What is the difference between Medicare and Medicaid?
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Ans: Medicare and Medicaid serve different parts of the nation.
What are some issues with accessing healthcare through public systems?
Ans: Inequities and a need for urgent care.
What are the benefits of patient-centered care?
Ans: Improved outcomes, cost-effectiveness, adherence, and satisfaction.
What are the core tenants of patient-centered care?
Ans: Respect, information, access, emotional support, and involvement.
What is person-centered care?
Ans: Putting each person's unique needs first and tailoring their care.
What is the responsibility of professionals in person-centered care?
Ans: Prioritize people's rights and best interests.
Why is knowing what's important to each person crucial in person-centered care?
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Ans: To provide tailored care.
How do good communication skills help in person-centered care?
Ans: Hear what's essential to people, plan care, and support them.
What does providing person-centered care mean?
Ans: Making time for each person and prioritizing their needs.
Why is patient-centered care important?
Ans: Responds to what matters most to patients and their families.
What factors can affect health?
Ans: Employment, housing, and child care.
What can talking and listening to patients lead to?
Ans: Better care and improved health, especially for vulnerable patients.
What is the Open Notes Project?
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Ans: Healthcare providers invite patients to read and discuss their notes together.
How can sharing information about patients across different sectors improve care?
Ans: As showcased by a program in Dallas that worked with a patient with diabetes
to better control her condition.
Who benefits the most from patient-centered care?
Ans: People with complex medical and social needs.
What is the National Center for complex health and social needs?
Ans: Aims to connect patients with healthcare and important social services.
What can healthcare providers working with patients create?
Ans: A health system designed around the needs of the people it serves.
What is patient-centered care?
Ans: Individualized, respectful care with the client in control.
Why is collaborating with clients important in person-centered care?
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