cer's ability to
protect him or
herself as well as
coworkers.
2. O�cers should con�dent, competent and capable demeanor.
always project a
3. Inmates may committing minor infractions.
challenge an o�-
cer's authority by
4. An o�cer must fairly, �rmly, and consistently, while remaining professional.
handle each situ-
ation
5. Is an o�cer's Complacency
worst enemy
6. Complacency is a comfortable or relaxed state of mind, which lulls the o cer into a false sense
of safety and security.
7. Stress can a ect an o cer's focus and attention to detail, which can negatively in uence
decision making.
8. All o�cers will fear, intimidation, and anxiety.
experience some
level of job-relat-
ed stress such as
9. Categories of * Environmental
stress an o�cer * personal
, may experience * work-related
are: * self-induced
10. Environmental weather, noise levels, lighting conditions, crowded areas
Stress
11. Personal Stress family issues, health, lack of sleep, poor eating habits, �nancial situation, and
academic demands
12. Work-related shift work, supervisors, coworkers, contact with the general public, court appear-
Stress ances, and performance standards
13. Self-induced personal attitudes toward work, perception of others, and work or academic goals
Stress
14. Situational is an o cer's knowledge and understanding of the totality of circumstances, which
awareness helps facilitate e ective decision making.
15. Stages of situa- * Being alert
tional awareness * identifying a potential threat
* responding to a threat.
16. Being alert O cers must be aware of what is going on around them at all times. Paying
attention to sights and sounds helps with maintaining a high level of alertness.
17. Identifying a po- O cers should concentrate on possible threats while remaining aware of their
tential threat surroundings. This stage can occur several times during a shift.
18. Responding to a O cers should focus their attention on potential threats while exhibiting intense
threat concentration and avoiding tunnel vision, which is the narrowing of the attention
�eld due to stress. In response to an actual threat, an o cer should be mentally
ahead of the threat and take appropriate action.
19. Positioning
, is placing yourself in a tactically advantageous location to observe what is occur-
ring in an area.
20. When evaluating positioning, posture, observing, and listening
a situation, an of-
cer many use
21. Positioning in- * keeping a safe distance
cludes the follow- * being familiar with your environment
ing: * watching groups and individuals
22. Posture is holding your body in such a way as to show your strength, con�dence, interest
and control.
23. Posture includes * Command presence
the following: * Controlled behavior
24. Command pres- Your presence can determine whether a subject's resistance escalates or de-es-
ence calates. Command presence projects an image of con�dence in your skills and
abilities. If you appear to lack con�dence, inmates will attempt to manipulate or
deceive you.
25. Controlled be- the o cer demonstrates con�dence and control by avoiding such distracting
havior behaviors as foot tapping, nail biting, and �dgeting.
26. Observing is another skill of situational awareness. O cers should be aware of any occur-
rence or activity, erratic mood changes, emotional outbursts, acting out, threat-
ening behavior, and changes in inmate energy levels that may signify safety and
security problems.
27. Examples of * an inmate uniform worn incorrectly-misplaced identi�cation, shoe untied, belt
things that may hanging to the right or left, on pant leg rolled up.
be observed in- * physical condition of inmate-limping, bruises, bloody nose
* during inspection or search-broken window, gra ti on wall