MODULE 3 MBA 704-MBA
ORGANIZATIONAL TERMS
Personality - ANSWER-how people affect others and how they understand and view
themselves, as well as their pattern of inner and outer measurable traits and the person-
situation interaction
self-concept - ANSWER-people's attempts to understand themselves
self-esteem - ANSWER-people's self-perceived competence and self-image
person-situation interaction - ANSWER-each situation is different. People are not static,
acting the same in all situations, but instead are ever changing and flexible.
organization-based self-esteem (OBSE) - ANSWER-self perceived value that
individuals have of themselves as organization members acting within organization
context
socialization process - ANSWER-personality development consists of a continuous
process and sequence based largely on learning opportunities and the continuous
impact from the social environment
successful organizational socialization includes: - ANSWER-challenging first job
relevant training
timely and consistent feedback
right person in charge of socialization
relaxed orientation program
work groups with high morale
"Big five" personality traits - ANSWER-extraversion, agreeableness, conscientiousness,
emotional stability, openness to experience
extraversion - ANSWER-sociable, outgoing, talkative, assertive
higher extraversion; more management/sales success; more absenteeism
job satisfaction - ANSWER-pleasurable or positive emotional state resulting from the
appraisal of one's job or job experience
Most important job characteristics - ANSWER-The work itself
-Feedback and autonomy important job dimensions
Quality of supervision
-Participation dimension associated with higher satisfaction
, Relationships with coworkers
-Good work group makes job more enjoyable
Promotion opportunities
-Performance-based promotion associated with higher satisfaction
Pay
-Important for upper-level need satisfaction
agreeableness - ANSWER-cooperative, warm, caring, courteous
Higher conscientiousness; strongest positive correlation with job performance, higher
goal setting, take on more responsibility, less absent
emotional stability - ANSWER-calm, secure, happy, unworried
high emotional stability, tied to job performance, better in stressful situation
openness to experience - ANSWER-curious, intellectual, creative, flexible
higher openness to experience, job training proficiency, have strategic management
style
Myers-Briggs Type Indicator - ANSWER-based on four dimensions of traits:
extraversion vs. introversion
sensing vs. intuiting
thinking vs. feeling
judging vs. perceiving
Extraversion vs. Introversion - ANSWER-how people prefer to focus their energies
sensing vs intuiting - ANSWER-how people give attention and collect info
thinking vs. feeling - ANSWER-how people process and evaluate information and make
decisions
judging vs. perceiving - ANSWER-how people orient themselves to the outside world
perception - ANSWER-unique interpretation of a situation, not exact recording of it
interpretation responsible for filtering, modifying or completely changing raw data to
provide meaning
sensation - ANSWER-senses responsible for people's reality or the raw data about the
world around them
social perception - ANSWER-how one individual perceives other individuals, how we
get to know each other
ORGANIZATIONAL TERMS
Personality - ANSWER-how people affect others and how they understand and view
themselves, as well as their pattern of inner and outer measurable traits and the person-
situation interaction
self-concept - ANSWER-people's attempts to understand themselves
self-esteem - ANSWER-people's self-perceived competence and self-image
person-situation interaction - ANSWER-each situation is different. People are not static,
acting the same in all situations, but instead are ever changing and flexible.
organization-based self-esteem (OBSE) - ANSWER-self perceived value that
individuals have of themselves as organization members acting within organization
context
socialization process - ANSWER-personality development consists of a continuous
process and sequence based largely on learning opportunities and the continuous
impact from the social environment
successful organizational socialization includes: - ANSWER-challenging first job
relevant training
timely and consistent feedback
right person in charge of socialization
relaxed orientation program
work groups with high morale
"Big five" personality traits - ANSWER-extraversion, agreeableness, conscientiousness,
emotional stability, openness to experience
extraversion - ANSWER-sociable, outgoing, talkative, assertive
higher extraversion; more management/sales success; more absenteeism
job satisfaction - ANSWER-pleasurable or positive emotional state resulting from the
appraisal of one's job or job experience
Most important job characteristics - ANSWER-The work itself
-Feedback and autonomy important job dimensions
Quality of supervision
-Participation dimension associated with higher satisfaction
, Relationships with coworkers
-Good work group makes job more enjoyable
Promotion opportunities
-Performance-based promotion associated with higher satisfaction
Pay
-Important for upper-level need satisfaction
agreeableness - ANSWER-cooperative, warm, caring, courteous
Higher conscientiousness; strongest positive correlation with job performance, higher
goal setting, take on more responsibility, less absent
emotional stability - ANSWER-calm, secure, happy, unworried
high emotional stability, tied to job performance, better in stressful situation
openness to experience - ANSWER-curious, intellectual, creative, flexible
higher openness to experience, job training proficiency, have strategic management
style
Myers-Briggs Type Indicator - ANSWER-based on four dimensions of traits:
extraversion vs. introversion
sensing vs. intuiting
thinking vs. feeling
judging vs. perceiving
Extraversion vs. Introversion - ANSWER-how people prefer to focus their energies
sensing vs intuiting - ANSWER-how people give attention and collect info
thinking vs. feeling - ANSWER-how people process and evaluate information and make
decisions
judging vs. perceiving - ANSWER-how people orient themselves to the outside world
perception - ANSWER-unique interpretation of a situation, not exact recording of it
interpretation responsible for filtering, modifying or completely changing raw data to
provide meaning
sensation - ANSWER-senses responsible for people's reality or the raw data about the
world around them
social perception - ANSWER-how one individual perceives other individuals, how we
get to know each other
