AND ANSWERS 100% CORRECT
Paradigm - ANSWER-a model; an example
Theory X - ANSWER-assumes that workers are basically lazy, error-prone, and
extrinsically motivated by money and, thus, should be directed from above.
Organizational Behavior Approach - ANSWER-Employees are complex, and theoretical
understanding supported by research is needed before applications are made to
manage employees
One-eighth Situation - ANSWER-Only 1/8 of organizations buy into importance and
value of human resources, incorporate high performance work practices, and stick with
these practices
knowing-doing gap - ANSWER-the gap between what people know and what they
actually do
evidence-based management - ANSWER-Using hard facts and empirical evidence to
make decisions
Hawthorne studies - ANSWER-A series of studies during the 1920s and 1930s that
provided new insights into individual and group behavior
Hawthorne effect - ANSWER-productivity increases when workers are given special
attention and were enjoying a novel, interesting experienced
Behavioristic Framework - ANSWER-framework stresses the importance of dealing with
observable behaviors instead of the elusive mind that had preoccupied earlier
psychologists. Cognitions not needed
Social Cognitive Framework - ANSWER-Acknowledges human cognitions and
environment role in behavior; says that cognitions, environment, and behavior interact
and determine each other
Social cognitive theory - ANSWER-Organizational behavior results from the reciprocal
interaction among the unique personality characteristics of organizational participants,
organizational environment factors such as supervision recognition of pay for
performance, and the organizational behavior itself