MGMT 3000 Final Exam – Guhde questions
with answers
organizational effectiveness - CORRECT ANSWERS ✔✔degree to which an
organization achieves a stated goal
organizational efficiency - CORRECT ANSWERS ✔✔refers to the amount of
resources used to achieve a stated goal
4 functions of a managers - CORRECT ANSWERS ✔✔1. planning: select goals
and ways to attain them
2. organizing: assign responsibility for task accomplishment
3. leading: use influence to motivate employees
4. control: monitor activities and make corrections
3 types of management skills - CORRECT ANSWERS ✔✔1. technical skills:
mastery of methods, techniques, and equipment for a specific function (most
important for lower level management)
2. human skills: ability to work with people (needed by all managers)
3. conceptual skills: ability to see the bigger picture (critical for top level
management)
planning - CORRECT ANSWERS ✔✔select goals and ways to attain them (4
functions)
,organizing - CORRECT ANSWERS ✔✔assign responsibility for task
accomplishment (4 functions)
leading - CORRECT ANSWERS ✔✔use influence to motivate employees (4
functions)
control - CORRECT ANSWERS ✔✔monitor activities and make corrections (4
functions)
technical skills - CORRECT ANSWERS ✔✔mastery of methods, techniques,
and equipment for a specific function (most important for lower level
management)
human skills - CORRECT ANSWERS ✔✔ability to work with people (needed
by all managers)
conceptual skills - CORRECT ANSWERS ✔✔ability to see the bigger picture
(critical for top level management)
synergy - CORRECT ANSWERS ✔✔the whole is greater than the sum of its
parts: 2+2=5
Peter Drucker - CORRECT ANSWERS ✔✔- father of modern business
management
, - taught that successful leaders put people and ethics above profits, rigid rules,
and work structure
- said manager should make people's "strengths effective and their weaknesses
irrelevant"
Drucker's definition of management - CORRECT ANSWERS ✔✔management
is about human beings. It's task is to make people capable of joint
performance, to make their strengths effective and their weaknesses irrelevant
Weber's bureaucratic organizations - CORRECT ANSWERS ✔✔- depends on
rules and records
- introduced by max weber, a german theorist
- taught that managers should use power instead of personality to delegate and
manage on an impersonal and rational basis
- although important productivity gains came from this approach, bureaucracy
has taken on a negative tone
characteristics of weberian bureaucracy - CORRECT ANSWERS ✔✔- division
of labor, with clear definitions of authority and responsibility
- positions organized in hierarchy of authority
- managers subject to rules and procedures that ensure reliable, predictable
behavior
- management separate from ownership of the organization (professional
manager)
- administrative acts and decisions recorded in writing (reference to go off of
for greater efficiency)
with answers
organizational effectiveness - CORRECT ANSWERS ✔✔degree to which an
organization achieves a stated goal
organizational efficiency - CORRECT ANSWERS ✔✔refers to the amount of
resources used to achieve a stated goal
4 functions of a managers - CORRECT ANSWERS ✔✔1. planning: select goals
and ways to attain them
2. organizing: assign responsibility for task accomplishment
3. leading: use influence to motivate employees
4. control: monitor activities and make corrections
3 types of management skills - CORRECT ANSWERS ✔✔1. technical skills:
mastery of methods, techniques, and equipment for a specific function (most
important for lower level management)
2. human skills: ability to work with people (needed by all managers)
3. conceptual skills: ability to see the bigger picture (critical for top level
management)
planning - CORRECT ANSWERS ✔✔select goals and ways to attain them (4
functions)
,organizing - CORRECT ANSWERS ✔✔assign responsibility for task
accomplishment (4 functions)
leading - CORRECT ANSWERS ✔✔use influence to motivate employees (4
functions)
control - CORRECT ANSWERS ✔✔monitor activities and make corrections (4
functions)
technical skills - CORRECT ANSWERS ✔✔mastery of methods, techniques,
and equipment for a specific function (most important for lower level
management)
human skills - CORRECT ANSWERS ✔✔ability to work with people (needed
by all managers)
conceptual skills - CORRECT ANSWERS ✔✔ability to see the bigger picture
(critical for top level management)
synergy - CORRECT ANSWERS ✔✔the whole is greater than the sum of its
parts: 2+2=5
Peter Drucker - CORRECT ANSWERS ✔✔- father of modern business
management
, - taught that successful leaders put people and ethics above profits, rigid rules,
and work structure
- said manager should make people's "strengths effective and their weaknesses
irrelevant"
Drucker's definition of management - CORRECT ANSWERS ✔✔management
is about human beings. It's task is to make people capable of joint
performance, to make their strengths effective and their weaknesses irrelevant
Weber's bureaucratic organizations - CORRECT ANSWERS ✔✔- depends on
rules and records
- introduced by max weber, a german theorist
- taught that managers should use power instead of personality to delegate and
manage on an impersonal and rational basis
- although important productivity gains came from this approach, bureaucracy
has taken on a negative tone
characteristics of weberian bureaucracy - CORRECT ANSWERS ✔✔- division
of labor, with clear definitions of authority and responsibility
- positions organized in hierarchy of authority
- managers subject to rules and procedures that ensure reliable, predictable
behavior
- management separate from ownership of the organization (professional
manager)
- administrative acts and decisions recorded in writing (reference to go off of
for greater efficiency)
