Fundamentals for Success in Business -
D072 Exam with Questions and Correct
Answers 2025
Autocratic Leadership - CORRECT ANSWER-A form of leadership in which the leader
makes decisions on his or her own and then announces those decisions to the group.
Authoritative Leadership - CORRECT ANSWER--Makes decisions for the group
-Staff output is high
-Uses coercion (gets people to do things via force or threats)
-Communications goes down a chain of command
Laissez-faire Leadership - CORRECT ANSWER-A leadership style that leaves much of
the business decision-making to the workforce - a 'hands off' approach and the reverse
of the autocratic style
Participative Leadership - CORRECT ANSWER-Leaders work with team members to
make decisions together. They support and encourage them and are more participatory.
M3 Followers
Selling leadership - CORRECT ANSWER-Leaders are still the decision-makers, but
they communicate and work to persuade employees rather than simply direct them. M2
Followers
Telling Leadership - CORRECT ANSWER-This is a directive and authoritative
approach. The leader makes decisions and tells employees what to do. M1 Followers
Delegating Leadership - CORRECT ANSWER-The leader assigns decision-making
responsibility to team members but oversees their work. M4 Followers
,People Oriented Leadership - CORRECT ANSWER-creating overall success by
building lasting relationships with employees. This type of leader does care about tasks
and schedules, but he/she believes that work culture is more important.
Task-oriented Leadership - CORRECT ANSWER-focuses on overall success through
the completion of tasks. This type of leader doesn't care as much about relationship
building as he/she cares about workers meeting particular goals within a preset time
frame.
Transactional Leadership - CORRECT ANSWER-leadership based on an exchange
process in which followers are rewarded for good performance and punished for poor
performance
Visionary Leadership - CORRECT ANSWER-leadership that creates a positive image of
the future that motivates organizational members and provides direction for future
planning and goal setting
Transformational Leadership - CORRECT ANSWER-leadership that generates
awareness and acceptance of a group's purpose and mission and gets employees to
see beyond their own needs and self-interests for the good of the group
Servant Leadership - CORRECT ANSWER-focuses on providing increased service to
others—meeting the goals of both followers and the organization—rather than to
oneself.
Passive Aggressive - CORRECT ANSWER-making indirect accusations, showing
resentment, procrastination, and other behaviors aimed at thwarting another's resolution
of conflict
Passive - CORRECT ANSWER-a behavior influenced by intimidation that can often
lead to feelings of resentment and victimization
Aggressive - CORRECT ANSWER-an aggression-based behavior that employs
intimidation and manipulation
Assertive - CORRECT ANSWER-Acting with confidence and force; sure of one's self
Denotation and Connotation - CORRECT ANSWER-connotation is an implied meaning,
denotation is the exact definition
Self Regulation - CORRECT ANSWER-the exercise of voluntary control over the self to
bring the self into line with preferred standards
Moral Identity - CORRECT ANSWER-the aspect of personality that is present when
individuals have moral notions and commitments that are central to their lives
, Machiavellianism - CORRECT ANSWER-the degree to which an individual is pragmatic,
maintains emotional distance, and believes that ends can justify means (Manipulative)
Inspirational Appeal - CORRECT ANSWER-An influence tactic designed to appeal to
one's values and ideals, thereby creating an emotional or attitudinal reaction
Rational Persuasion - CORRECT ANSWER-An influence tactic using logical arguments
and hard facts to show the target that the request is a worthwhile one
Legitamate Power - CORRECT ANSWER-power due to position
Reverent power - CORRECT ANSWER-Power earned by those who are respected
Beliefs - CORRECT ANSWER-specific ideas that people hold to be true
Norms - CORRECT ANSWER-rules and expectations by which a society guides the
behavior of its members
Culture - CORRECT ANSWER-the enduring behaviors, ideas, attitudes, values, and
traditions shared by a group of people and transmitted from one generation to the next
Ethics - CORRECT ANSWER-the principles of right and wrong that guide an individual
in making decisions
whistle-blowing - CORRECT ANSWER-The disclosure of information by a company
insider that exposes illegal or unethical behavior by others within the organization
Sheltering - CORRECT ANSWER-protecting
Green Washing - CORRECT ANSWER-Deceptive practices used to promote the
perception that an organizations product, aims or policies are environmentally friendly
Cherry Picking - CORRECT ANSWER-act of pointing at individual cases or data that
seem to confirm a particular position, while ignoring a significant portion of related cases
or data that may contradict that position
Adhocracy Culture - CORRECT ANSWER-(Create) has an external focus and values
flexibility
Clan Culture - CORRECT ANSWER-(Collaborate) internal focused, values flexibility
rather than stability and control, encourages collaboration among employees
Hierarchy Culture - CORRECT ANSWER-(Control) has an internal focus and values
stability and control over flexibility
D072 Exam with Questions and Correct
Answers 2025
Autocratic Leadership - CORRECT ANSWER-A form of leadership in which the leader
makes decisions on his or her own and then announces those decisions to the group.
Authoritative Leadership - CORRECT ANSWER--Makes decisions for the group
-Staff output is high
-Uses coercion (gets people to do things via force or threats)
-Communications goes down a chain of command
Laissez-faire Leadership - CORRECT ANSWER-A leadership style that leaves much of
the business decision-making to the workforce - a 'hands off' approach and the reverse
of the autocratic style
Participative Leadership - CORRECT ANSWER-Leaders work with team members to
make decisions together. They support and encourage them and are more participatory.
M3 Followers
Selling leadership - CORRECT ANSWER-Leaders are still the decision-makers, but
they communicate and work to persuade employees rather than simply direct them. M2
Followers
Telling Leadership - CORRECT ANSWER-This is a directive and authoritative
approach. The leader makes decisions and tells employees what to do. M1 Followers
Delegating Leadership - CORRECT ANSWER-The leader assigns decision-making
responsibility to team members but oversees their work. M4 Followers
,People Oriented Leadership - CORRECT ANSWER-creating overall success by
building lasting relationships with employees. This type of leader does care about tasks
and schedules, but he/she believes that work culture is more important.
Task-oriented Leadership - CORRECT ANSWER-focuses on overall success through
the completion of tasks. This type of leader doesn't care as much about relationship
building as he/she cares about workers meeting particular goals within a preset time
frame.
Transactional Leadership - CORRECT ANSWER-leadership based on an exchange
process in which followers are rewarded for good performance and punished for poor
performance
Visionary Leadership - CORRECT ANSWER-leadership that creates a positive image of
the future that motivates organizational members and provides direction for future
planning and goal setting
Transformational Leadership - CORRECT ANSWER-leadership that generates
awareness and acceptance of a group's purpose and mission and gets employees to
see beyond their own needs and self-interests for the good of the group
Servant Leadership - CORRECT ANSWER-focuses on providing increased service to
others—meeting the goals of both followers and the organization—rather than to
oneself.
Passive Aggressive - CORRECT ANSWER-making indirect accusations, showing
resentment, procrastination, and other behaviors aimed at thwarting another's resolution
of conflict
Passive - CORRECT ANSWER-a behavior influenced by intimidation that can often
lead to feelings of resentment and victimization
Aggressive - CORRECT ANSWER-an aggression-based behavior that employs
intimidation and manipulation
Assertive - CORRECT ANSWER-Acting with confidence and force; sure of one's self
Denotation and Connotation - CORRECT ANSWER-connotation is an implied meaning,
denotation is the exact definition
Self Regulation - CORRECT ANSWER-the exercise of voluntary control over the self to
bring the self into line with preferred standards
Moral Identity - CORRECT ANSWER-the aspect of personality that is present when
individuals have moral notions and commitments that are central to their lives
, Machiavellianism - CORRECT ANSWER-the degree to which an individual is pragmatic,
maintains emotional distance, and believes that ends can justify means (Manipulative)
Inspirational Appeal - CORRECT ANSWER-An influence tactic designed to appeal to
one's values and ideals, thereby creating an emotional or attitudinal reaction
Rational Persuasion - CORRECT ANSWER-An influence tactic using logical arguments
and hard facts to show the target that the request is a worthwhile one
Legitamate Power - CORRECT ANSWER-power due to position
Reverent power - CORRECT ANSWER-Power earned by those who are respected
Beliefs - CORRECT ANSWER-specific ideas that people hold to be true
Norms - CORRECT ANSWER-rules and expectations by which a society guides the
behavior of its members
Culture - CORRECT ANSWER-the enduring behaviors, ideas, attitudes, values, and
traditions shared by a group of people and transmitted from one generation to the next
Ethics - CORRECT ANSWER-the principles of right and wrong that guide an individual
in making decisions
whistle-blowing - CORRECT ANSWER-The disclosure of information by a company
insider that exposes illegal or unethical behavior by others within the organization
Sheltering - CORRECT ANSWER-protecting
Green Washing - CORRECT ANSWER-Deceptive practices used to promote the
perception that an organizations product, aims or policies are environmentally friendly
Cherry Picking - CORRECT ANSWER-act of pointing at individual cases or data that
seem to confirm a particular position, while ignoring a significant portion of related cases
or data that may contradict that position
Adhocracy Culture - CORRECT ANSWER-(Create) has an external focus and values
flexibility
Clan Culture - CORRECT ANSWER-(Collaborate) internal focused, values flexibility
rather than stability and control, encourages collaboration among employees
Hierarchy Culture - CORRECT ANSWER-(Control) has an internal focus and values
stability and control over flexibility
