AMCA's Medical Administrative Assistant Certification
(MAAC) Pre-Test questions and solutions
A patient is given a dose of Imitrex in the office for a migraine headache. He starts to have chest pains. What is this
na na na na na na na na na na na na na na na na na na na na na na na
sign of?
na na
Normal reaction na
Adverse reaction na
Synergy
Contraindication - answersAdverse reaction na na na
What is the amount the insurance company remits to the patient for claimed services called?
na na na na na na na na na na na na na na
Assignment of benefits na na
Reimbursed fee na
Allowable fee na
Fee charged - answersReimbursed fee
na na na na
The purpose of records management includes which of the following?
na na na na na na na na na
Patient billing na
Classifying illnesses na
Proof of coding na na
Risk management - answersClassifying illnesses
na na na na
FLSA stands for which of the following?
na na na na na na
Federal Lending Standards Act na na na
Fair Labor Standards Act
na na na
Fair Lending Standards Act
na na na
Federal Labor Standards Act - answersFair Labor Standards Act
na na na na na na na na
Which of the following would require a CPT code?
na na na na na na na na
Asthma
Atherosclerosis
Arthritis
Herniorrhaphy - answersHerniorrhaphy na na
Records can be withheld from patients under what circumstances?
na na na na na na na na
The patient is entering a long-term care facility
na na na na na na na
The physician does not like the patient
na na na na na na
The records may cause harm to the patient
na na na na na na na
There is an impending lawsuit - answersThe records may cause harm to the patient
na na na na na na na na na na na na na
Which one of the following is a sign or symptom of hypothermia?
na na na na na na na na na na na
Inability to speak na na
Elevated body temperature na na
Sweating profusely na
Fast heart rate - answersFast heart rate
na na na na na na
A collection of organs working concertedly to carry out a bodily function is which of the following?
na na na na na na na na na na na na na na na na
1 / nanana nanana
7
,Tissues
Systems
Cells
Organs - answersSystems na na
What is the organization that offers voluntary accreditation of health care institutions called?
na na na na na na na na na na na na
ASC
CLIA
TJC
POL - answersTJC na na
Law developed and enforced by government agencies best describes which of the following?
na na na na na na na na na na na na
Administrative law na
Statutory law na
Common law na
Constitutional law - answersAdministrative law na na na na
Which of the following techniques might be used to increase appointment show rates?
na na na na na na na na na na na na
Send the patient a text message reminder na na na na na na
Give the patient an appointment card at their previous visit
na na na na na na na na na
Include an appointment notice with the patient's bill na na na na na na na
Ask the patient to enter the appointment into their calendar - answersSend the patient a text message reminder
na na na na na na na na na na na na na na na na na
Which of the following assures safe and healthy working conditions?
na na na na na na na na na
OSHA
FLSA
EPA
EEOA - answersOSHA na na
Modified block describes which of the following letter formats? na na na na na na na na
All lines begin at the left margin except the date line and complimentary close, which begin at the center
na na na na na na na na na na na na na na na na na na
The first line of each paragraph is indented five spaces
na na na na na na na na na
All lines begin at the left margin
na na na na na na
The salutation and complimentary close are omitted - answersAll lines begin at the left margin except the date line
na na na na na na na na na na na na na na na na na na
and complimentary close, which begin at the center
na na na na na na na na
Which of the following describes an open-ended HMO that delivers health care services using both a managed car
na na na na na na na na na na na na na na na na na
network and traditional indemnity coverage?
na na na na na
Point of service plan na na na
Major medical na
Basic benefits na
Companion plan - answersPoint of service plan na na na na na na
Which exam is used to aid in the diagnosis and treatment of disorders of the ear, nose, and throat?
na na na na na na na na na na na na na na na na na na
Ophthalmological
Gastroenterological
Otorhinolaryngological
Gynecological - answersOtorhinolaryngological na na
When scheduling appointments, which of the following would be considered least important?
na na na na na na na na na na na
The amount of time needed na na na na
2 / nanana nanana
7
(MAAC) Pre-Test questions and solutions
A patient is given a dose of Imitrex in the office for a migraine headache. He starts to have chest pains. What is this
na na na na na na na na na na na na na na na na na na na na na na na
sign of?
na na
Normal reaction na
Adverse reaction na
Synergy
Contraindication - answersAdverse reaction na na na
What is the amount the insurance company remits to the patient for claimed services called?
na na na na na na na na na na na na na na
Assignment of benefits na na
Reimbursed fee na
Allowable fee na
Fee charged - answersReimbursed fee
na na na na
The purpose of records management includes which of the following?
na na na na na na na na na
Patient billing na
Classifying illnesses na
Proof of coding na na
Risk management - answersClassifying illnesses
na na na na
FLSA stands for which of the following?
na na na na na na
Federal Lending Standards Act na na na
Fair Labor Standards Act
na na na
Fair Lending Standards Act
na na na
Federal Labor Standards Act - answersFair Labor Standards Act
na na na na na na na na
Which of the following would require a CPT code?
na na na na na na na na
Asthma
Atherosclerosis
Arthritis
Herniorrhaphy - answersHerniorrhaphy na na
Records can be withheld from patients under what circumstances?
na na na na na na na na
The patient is entering a long-term care facility
na na na na na na na
The physician does not like the patient
na na na na na na
The records may cause harm to the patient
na na na na na na na
There is an impending lawsuit - answersThe records may cause harm to the patient
na na na na na na na na na na na na na
Which one of the following is a sign or symptom of hypothermia?
na na na na na na na na na na na
Inability to speak na na
Elevated body temperature na na
Sweating profusely na
Fast heart rate - answersFast heart rate
na na na na na na
A collection of organs working concertedly to carry out a bodily function is which of the following?
na na na na na na na na na na na na na na na na
1 / nanana nanana
7
,Tissues
Systems
Cells
Organs - answersSystems na na
What is the organization that offers voluntary accreditation of health care institutions called?
na na na na na na na na na na na na
ASC
CLIA
TJC
POL - answersTJC na na
Law developed and enforced by government agencies best describes which of the following?
na na na na na na na na na na na na
Administrative law na
Statutory law na
Common law na
Constitutional law - answersAdministrative law na na na na
Which of the following techniques might be used to increase appointment show rates?
na na na na na na na na na na na na
Send the patient a text message reminder na na na na na na
Give the patient an appointment card at their previous visit
na na na na na na na na na
Include an appointment notice with the patient's bill na na na na na na na
Ask the patient to enter the appointment into their calendar - answersSend the patient a text message reminder
na na na na na na na na na na na na na na na na na
Which of the following assures safe and healthy working conditions?
na na na na na na na na na
OSHA
FLSA
EPA
EEOA - answersOSHA na na
Modified block describes which of the following letter formats? na na na na na na na na
All lines begin at the left margin except the date line and complimentary close, which begin at the center
na na na na na na na na na na na na na na na na na na
The first line of each paragraph is indented five spaces
na na na na na na na na na
All lines begin at the left margin
na na na na na na
The salutation and complimentary close are omitted - answersAll lines begin at the left margin except the date line
na na na na na na na na na na na na na na na na na na
and complimentary close, which begin at the center
na na na na na na na na
Which of the following describes an open-ended HMO that delivers health care services using both a managed car
na na na na na na na na na na na na na na na na na
network and traditional indemnity coverage?
na na na na na
Point of service plan na na na
Major medical na
Basic benefits na
Companion plan - answersPoint of service plan na na na na na na
Which exam is used to aid in the diagnosis and treatment of disorders of the ear, nose, and throat?
na na na na na na na na na na na na na na na na na na
Ophthalmological
Gastroenterological
Otorhinolaryngological
Gynecological - answersOtorhinolaryngological na na
When scheduling appointments, which of the following would be considered least important?
na na na na na na na na na na na
The amount of time needed na na na na
2 / nanana nanana
7
