VA TRAINING QUESTIONS &
ANSWERS (RATED A+)
Which president made this pledged to Veterans "To care for him who shall have
borne the battle and for his widow, and his orphan."? - ANSWERPresident Lincoln
How does the VA assess the satisfaction of Veteran care? - ANSWERA.Through
direct patient interviews
B.from mystery shoppers
C.From data collected by surveys
D.All of the above
Which of the following health risks is associated with military service in Vietnam? -
ANSWEROnly those who served in the active duty military
What are symptoms of Post Traumatic Stress Disorder (PTSD)? -
ANSWERA.Nightmares
B.Numbing of emotions
C.Hyperarousal
D.All the above
Which of the following best describes higher level HPTs? - ANSWERThey have
increasing levels of responsibility, but are still supervised
Which of the following best describes a protected disclosure? -
ANSWERA.Information that a trainee reasonably believes to be evidence of a
violation of laws, rules, or regulations
B.Information that a trainee reasonably believes to be evidence of abuse of a patient
C.Information that a trainee reasonably believes to be an action posing a danger to
the public, patient, or employee safety
D.All of the above
Employees and trainees are strongly encouraged to report instances of workplace
harassment, fraud, waste, abuse or acts of discrimination to a supervisor or another
appropriate management official.
What will happen if you report a violation? - ANSWERYou will be protected from
retaliation from VA staff
What is the key benefit of telehealth? - ANSWERImproves access to care, especially
in rural locations
While at a VA facility, HPTs are subject to what level of supervision? -
ANSWERHave a named supervising practitioner and operate under their supervision
at all times
, What are important differences between telehealth and in-person care? -
ANSWERA.Your background and clothing can be more distracting in video
conferencing than in-person visits.
B.Looking at the camera and allowing for audio delays can have a big impact on the
Veteran's perception of visit quality
C.You must verify the Veteran's location and how to contact local emergency
services at the onset
D.All of the above
What is an HPT's supervising practitioner ultimately responsible for? - ANSWERThe
care of the patient
HPT education programs operate under standard guidance or policies from the
Office of Academic Affiliations.
These can be found in written VA Handbooks available online and/or in your VA
service or departmental office. - ANSWERtrue
Which of the following statements is true concerning medical or dental student
supervision? - ANSWERAll medical and dental student notes must be accompanied
by an addendum or accompanying independent note by the attending or
appropriately supervised resident.
Which of the following must you know as an HPT at a VA facility? - ANSWERA.Your
supervising practitioner's name
B.Your limitations or level of responsibility in patient care
C.That there are mandated supervision requirements and where to find them
D.All of the above
When is it permissible to access non-VA websites for personal use using VA
computers? - ANSWERIt is done only during your break time or after your duty hours
for a brief time and it is legal and ethical
What should you do if you leave your computer to go to another area? -
ANSWERLog-off or lock the computer and remove your PIV card before leaving to
maintain security
Which of the following statements is true regarding patient information? -
ANSWERWhen sending a fax, you must confirm that the fax was received at its
destination
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWERStore it on a VA system in a file that is restricted to only people who are
authorized to view the information.
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWERAsk
someone to sign off so that you can sign on using their terminal
Email and text messaging are an effective means of communication.
ANSWERS (RATED A+)
Which president made this pledged to Veterans "To care for him who shall have
borne the battle and for his widow, and his orphan."? - ANSWERPresident Lincoln
How does the VA assess the satisfaction of Veteran care? - ANSWERA.Through
direct patient interviews
B.from mystery shoppers
C.From data collected by surveys
D.All of the above
Which of the following health risks is associated with military service in Vietnam? -
ANSWEROnly those who served in the active duty military
What are symptoms of Post Traumatic Stress Disorder (PTSD)? -
ANSWERA.Nightmares
B.Numbing of emotions
C.Hyperarousal
D.All the above
Which of the following best describes higher level HPTs? - ANSWERThey have
increasing levels of responsibility, but are still supervised
Which of the following best describes a protected disclosure? -
ANSWERA.Information that a trainee reasonably believes to be evidence of a
violation of laws, rules, or regulations
B.Information that a trainee reasonably believes to be evidence of abuse of a patient
C.Information that a trainee reasonably believes to be an action posing a danger to
the public, patient, or employee safety
D.All of the above
Employees and trainees are strongly encouraged to report instances of workplace
harassment, fraud, waste, abuse or acts of discrimination to a supervisor or another
appropriate management official.
What will happen if you report a violation? - ANSWERYou will be protected from
retaliation from VA staff
What is the key benefit of telehealth? - ANSWERImproves access to care, especially
in rural locations
While at a VA facility, HPTs are subject to what level of supervision? -
ANSWERHave a named supervising practitioner and operate under their supervision
at all times
, What are important differences between telehealth and in-person care? -
ANSWERA.Your background and clothing can be more distracting in video
conferencing than in-person visits.
B.Looking at the camera and allowing for audio delays can have a big impact on the
Veteran's perception of visit quality
C.You must verify the Veteran's location and how to contact local emergency
services at the onset
D.All of the above
What is an HPT's supervising practitioner ultimately responsible for? - ANSWERThe
care of the patient
HPT education programs operate under standard guidance or policies from the
Office of Academic Affiliations.
These can be found in written VA Handbooks available online and/or in your VA
service or departmental office. - ANSWERtrue
Which of the following statements is true concerning medical or dental student
supervision? - ANSWERAll medical and dental student notes must be accompanied
by an addendum or accompanying independent note by the attending or
appropriately supervised resident.
Which of the following must you know as an HPT at a VA facility? - ANSWERA.Your
supervising practitioner's name
B.Your limitations or level of responsibility in patient care
C.That there are mandated supervision requirements and where to find them
D.All of the above
When is it permissible to access non-VA websites for personal use using VA
computers? - ANSWERIt is done only during your break time or after your duty hours
for a brief time and it is legal and ethical
What should you do if you leave your computer to go to another area? -
ANSWERLog-off or lock the computer and remove your PIV card before leaving to
maintain security
Which of the following statements is true regarding patient information? -
ANSWERWhen sending a fax, you must confirm that the fax was received at its
destination
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWERStore it on a VA system in a file that is restricted to only people who are
authorized to view the information.
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWERAsk
someone to sign off so that you can sign on using their terminal
Email and text messaging are an effective means of communication.
