WGU C202 Chapter 14 Questions and
Answers Graded A+
_____ commitment leads employees to stay with an organization because they feel that
they have too. - ANSWER-continuance
_____ commitment leads employees to stay with an organization because they feel they
should. - ANSWER-normative
_____ commitment leads employees to stay with an organization because they want to.
- ANSWER-affective
_____ helps to retain talented employees who might otherwise leave to pursue higher-
level positions at other organizations. - ANSWER-succession management
_____ is the movement of employees to other parts of the company or to other jobs the
company needs filled to match its workforce with its talent needs. - ANSWER-workforce
redeployment
_____ is/are an alternative to downsizing if the company's openings in other units or
jobs. - ANSWER-redeployment
_____ occurs when employees are committed to, involved with, enthusiastic about, and
passionate about their work. - ANSWER-Employee engagement
_____ turnover methods include a written or verbal resignation, not reporting for work
as assigned, or retiring. - ANSWER-voluntary
______ turnover is the departure of poor-performing employees. - ANSWER-functional
Achieving _____ turnover means understanding both the financial gains and costs of
different types of turnover and controlling who stays and who leaves. - ANSWER-
optimal
Animal shelter employees who are committed to the organization because of its goal of
finding good homes for all pets are an example of _____ commitment. - ANSWER-
affective
Career advancement opportunities, satisfaction with the firm's business decisions,
feeling confident in the organization's reputation as a great place to work, and the
balance between work and life are all top drivers of what? - ANSWER-retention
Answers Graded A+
_____ commitment leads employees to stay with an organization because they feel that
they have too. - ANSWER-continuance
_____ commitment leads employees to stay with an organization because they feel they
should. - ANSWER-normative
_____ commitment leads employees to stay with an organization because they want to.
- ANSWER-affective
_____ helps to retain talented employees who might otherwise leave to pursue higher-
level positions at other organizations. - ANSWER-succession management
_____ is the movement of employees to other parts of the company or to other jobs the
company needs filled to match its workforce with its talent needs. - ANSWER-workforce
redeployment
_____ is/are an alternative to downsizing if the company's openings in other units or
jobs. - ANSWER-redeployment
_____ occurs when employees are committed to, involved with, enthusiastic about, and
passionate about their work. - ANSWER-Employee engagement
_____ turnover methods include a written or verbal resignation, not reporting for work
as assigned, or retiring. - ANSWER-voluntary
______ turnover is the departure of poor-performing employees. - ANSWER-functional
Achieving _____ turnover means understanding both the financial gains and costs of
different types of turnover and controlling who stays and who leaves. - ANSWER-
optimal
Animal shelter employees who are committed to the organization because of its goal of
finding good homes for all pets are an example of _____ commitment. - ANSWER-
affective
Career advancement opportunities, satisfaction with the firm's business decisions,
feeling confident in the organization's reputation as a great place to work, and the
balance between work and life are all top drivers of what? - ANSWER-retention
