WGU C202 Practice Questions and
Answers Graded A+
A female employer is accused of having an employment practice that negatively
impacts women. The employer responds that she has the same requirements for male
and female applicants and wants to hire other women. Why is this case a potential
demonstration of adverse impact? - ANSWER-Adverse impact is unintentional and
relates to policies applied to all employees.
A human resource manual specifies that employees cannot be terminated or punished
for refusing to follow an illegal request made by a supervisor. Which standard is being
applied to resolve this ethical dilemma? - ANSWER-Rights standard
Adverse impact - ANSWER-occurs when an employment practice has a
disproportionate effect on a protected group, regardless of its intent.
Affective commitment - ANSWER-A positive emotional attachment to the organization
and strong identification with its values and goals.
Agency shop - ANSWER-Requires nonunion workers to pay a fee to the union for its
services in negotiating their contracts.
An employee has already been approached concerning poor performance, but is not
improving. Which corrective discipline step should be repeated with a stronger
statement of the consequences for not improving? - ANSWER-Written warning
An employer terminates an employee for being unattractive and putting less effort in
personal appearance. Why is this permitted under an at-will employment relationship? -
ANSWER-An employer can terminate an employee for an immoral reason.
Behavior - ANSWER-reflects whether what was learned in training is used on the job,
which is also called training transfer.
behavioral interview questions - ANSWER-are based on the idea that past behavior is a
good predictor of future behavior, which is generally true. The candidate is asked to
describe a specific problem or situation he or she has faced at work or any other
relevant situation.
Behavioral observation scales (BOS) - ANSWER-measure the frequency of desired
behaviors.
Behaviorally anchored rating scales (BARS) - ANSWER-use a set of behavioral
statements describing good or bad performance with respect to important work
qualities, including organizing abilities, adaptability, and relationship building.
, Bureaucratic Culture - ANSWER-Emphasizes formal structures and the correct
implementation of organizational procedures, norms, and rules. This type of culture is
commonly associated with consistency and high ethical standards.
case interview questions - ANSWER-the candidate is given a business situation,
challenge, or problem and asked to present a well-thought-out solution.
Central tendency bias - ANSWER-is rating all employees in the middle of the scale
regardless of their performance.
Closed shop - ANSWER-Exclusively employs people who are already union members.
Common Good Standard - ANSWER-The ethical action shows respect and compassion
for everyone, especially the most vulnerable.
Competitive Culture - ANSWER-Emphasizes competitive advantage and market
superiority.
Compliance Risk - ANSWER-defined as the risk of legal sanctions, material financial
loss, or loss to reputation the Bank may suffer as a result of its failure to comply with
laws, its own regulations, code of conduct, and standards of best/good practice.
Consensual Culture - ANSWER-Emphasizes loyalty and tradition, and encourages
employees to stay with the organization for a long time. Promotion is generally from
within.
Continuance commitment - ANSWER-Staying with an organization because of
perceived high economic and/or social costs involved with leaving.
Contrast Effect Bias - ANSWER-occurs when a rating determination is made by
comparing the target employee with someone else rather than with the performance
standards.
Customary benefits - ANSWER-· Life insurance
· Disability insurance
· Health insurance
· Retirement plans
Design - ANSWER-Training objectives inform the design of the training program. The
training program developer, content, learning methods, materials, and setting need to
be determined, and any instructors need to be identified and trained themselves.
Disparate treatment - ANSWER-intentional discrimination based on a protected
characteristic.
Answers Graded A+
A female employer is accused of having an employment practice that negatively
impacts women. The employer responds that she has the same requirements for male
and female applicants and wants to hire other women. Why is this case a potential
demonstration of adverse impact? - ANSWER-Adverse impact is unintentional and
relates to policies applied to all employees.
A human resource manual specifies that employees cannot be terminated or punished
for refusing to follow an illegal request made by a supervisor. Which standard is being
applied to resolve this ethical dilemma? - ANSWER-Rights standard
Adverse impact - ANSWER-occurs when an employment practice has a
disproportionate effect on a protected group, regardless of its intent.
Affective commitment - ANSWER-A positive emotional attachment to the organization
and strong identification with its values and goals.
Agency shop - ANSWER-Requires nonunion workers to pay a fee to the union for its
services in negotiating their contracts.
An employee has already been approached concerning poor performance, but is not
improving. Which corrective discipline step should be repeated with a stronger
statement of the consequences for not improving? - ANSWER-Written warning
An employer terminates an employee for being unattractive and putting less effort in
personal appearance. Why is this permitted under an at-will employment relationship? -
ANSWER-An employer can terminate an employee for an immoral reason.
Behavior - ANSWER-reflects whether what was learned in training is used on the job,
which is also called training transfer.
behavioral interview questions - ANSWER-are based on the idea that past behavior is a
good predictor of future behavior, which is generally true. The candidate is asked to
describe a specific problem or situation he or she has faced at work or any other
relevant situation.
Behavioral observation scales (BOS) - ANSWER-measure the frequency of desired
behaviors.
Behaviorally anchored rating scales (BARS) - ANSWER-use a set of behavioral
statements describing good or bad performance with respect to important work
qualities, including organizing abilities, adaptability, and relationship building.
, Bureaucratic Culture - ANSWER-Emphasizes formal structures and the correct
implementation of organizational procedures, norms, and rules. This type of culture is
commonly associated with consistency and high ethical standards.
case interview questions - ANSWER-the candidate is given a business situation,
challenge, or problem and asked to present a well-thought-out solution.
Central tendency bias - ANSWER-is rating all employees in the middle of the scale
regardless of their performance.
Closed shop - ANSWER-Exclusively employs people who are already union members.
Common Good Standard - ANSWER-The ethical action shows respect and compassion
for everyone, especially the most vulnerable.
Competitive Culture - ANSWER-Emphasizes competitive advantage and market
superiority.
Compliance Risk - ANSWER-defined as the risk of legal sanctions, material financial
loss, or loss to reputation the Bank may suffer as a result of its failure to comply with
laws, its own regulations, code of conduct, and standards of best/good practice.
Consensual Culture - ANSWER-Emphasizes loyalty and tradition, and encourages
employees to stay with the organization for a long time. Promotion is generally from
within.
Continuance commitment - ANSWER-Staying with an organization because of
perceived high economic and/or social costs involved with leaving.
Contrast Effect Bias - ANSWER-occurs when a rating determination is made by
comparing the target employee with someone else rather than with the performance
standards.
Customary benefits - ANSWER-· Life insurance
· Disability insurance
· Health insurance
· Retirement plans
Design - ANSWER-Training objectives inform the design of the training program. The
training program developer, content, learning methods, materials, and setting need to
be determined, and any instructors need to be identified and trained themselves.
Disparate treatment - ANSWER-intentional discrimination based on a protected
characteristic.
