Management 7th Edition Sally A. Weiss
Chapter791:79Nursing79Leadership79and79Managem
ent79MULTIPLE79CHOICE
1. According79to79Henri79Fayol,79the79functions79of79planning,79organizing,79coordinating,79and79cont
rolling79are79considered79which79aspect79of79management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:79B,79The79management79process79includes79planning,79organizing,79coordinating,79and79controlling.79Management79roles79incl
ude79information79processing,79interpersonal79relationships,79and79decision79making.79Management79functions79include79planning,79org
anizing,79staffing,79directing,79coordinating,79reporting,79and79budgeting.79A79taxonomy79is79a79system79that79orders79principles79into
79a79grouping79or79classification.
2. Which79of79the79following79is79considered79a79decisional79managerial79role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:79D,79The79decisional79managerial79roles79include79entrepreneur,79disturbance79handler,79allocator79of79resources,79and79ne
gotiator.79The79information79processing79managerial79roles79include79monitor,79disseminator,79and79spokesperson.79The79inter
personal79managerial79roles79include79figurehead,79leader,79and79liaison.
3. A79nurse79manager79meets79regularly79with79other79nurse79managers,79participates79on79the79org
aniz79ations79committees,79and79attends79meetings79sponsored79by79professional79organizations79in7
9ordertyto79m79anage7 9 relationships.7 9 These7 9 activities7 9 are7 9 considered7 9 which7 9 function79of7 9
a7 9 manager?
a. Informing
b. Problem79solving
c. Monitoring
d. Networking
ANS:7 9 D,7 9 The79role7 9 functions7 9 to79manage7 9 relationships7 9 are79networking,7 9 supporting,7 9 developing7 9 and7 9 mentori
ng,7 9 managing7 9 c79onflict7 9 and7 9 team7 9 building,7 9 motivating7 9 and7 9 inspiring,7 9 recognizing,7 9 and7 9 rewarding.7 9 The7
9 role7 9 functions7 9 to7 9 manage7 9 the7 9 wor79k7 9 are7 9 planning7 9 and7 9 organizing,7 9 problem79solving,7 9 clarifying7 9 roles7
9 and7 9 objectives,7 9 informing,7 9 monitoring,7 9 consulting,7 9 and79delegating.
4. A79 nurse7 9 was79 recently7 9 promoted7 9 to7 9 a7 9 middle-
level7 9 manager79position.7 9 The79 nurses7 9 title79wouldtymost7 9 likely7 9 be7 9 which79of7 9 the7 9 following?
a. First-line79 manager
b. Director
c. Vice79president79 of79 patient79 care79 services
d. Chief79 nurse79 executive
ANS:7 9 B,7 9 A7 9 middle-level7 9 manager7 9 is7 9 called7 9 a7 9 director.7 9 A79 low7 9 managerial-7 9 level7 9 job7 9 is7 9 called7 9 the7 9 first-
line7 9 manager.7 9 A7 9 nurse7 9 in7 9 an7 9 executive7 9 level7 9 role7 9 is7 9 called7 9 a7 9 chief7 9 nurse7 9 executive7 9 or7 9 vice7 9 presid
ent7 9 of7 9 patient7 9 care7 9 servi79ces.
,5. A79nurse7 9 manager79who7 9 uses79Frederick79Taylors79scientific7 9 management79approach,7 9 would79m
ost7 9 likel79y
,focus7 9 on79 which79 of7 9 the7 9 following?
, a. General79principles
b. Positional79 authority
c. Labor79 productivity
d. Impersonal79relations
ANS:79C,7 9 The79area79of79focus7 9 for7 9 scientific79management7 9 is79labor7 9 productivity.7 9 In7 9 bureaucratic7 9 theory,7 9 efficiencyt
yis7 9 achieved7 9 thro79ugh7 9 impersonal7 9 relations7 9 within7 9 a7 9 formal7 9 structure7 9 and7 9 is7 9 based7 9 on7 9 positional7 9 authority.
7 9 Administrative7 9 principle7 9 theory7 9 cons79ists7 9 of7 9 principles7 9 of7 9 management7 9 that7 9 are7 9 relevant7 9 to7 9 any79organiz
ation.
6. According79 to79 Vrooms79 Theory79 of79Motivation,7 9 force:
a. is7 9 the79 perceived79 possibility79 that7 9 the79 goal7 9 will7 9 be79achieved.
b. describes7 9 the79amount7 9 of7 9 effort7 9 one7 9 will7 9 exert7 9 to79reach79ones7 9 goal.
c. describes7 9 people79 who7 9 have79free79 will7 9 but7 9 choose79 to7 9 comply79with79 orders7 9 they79 are7 9 given.
d. is79 a7 9 naturally79forming79social79 group7 9 that7 9 can79 become79 a7 9 contributor7 9 to79an79 organization.
ANS:7 9 B,7 9 According7 9 to7 9 Vrooms7 9 Theory7 9 of7 9 Motivation,7 9 Force7 9 describes7 9 the7 9 amount7 9 of7 9 effort7 9 one7 9 wi
ll7 9 exert7 9 to7 9 reach7 9 one79s7 9 goal.7 9 Valence7 9 speaks7 9 to7 9 the7 9 level7 9 of7 9 attractiveness7 9 ortyunattractiveness7 9 of7 9 the7
9 goal.7 9 Expectancytyis7 9 the7 9 perceived7 9 possibili79ty7 9 that7 9 the7 9 goalwill7 9 be7 9 achieved.7 9 Vrooms7 9 Theory7 9 of7 9 Moti
vation7 9 can7 9 be7 9 demonstrated7 9 in7 9 the7 9 form7 9 of7 9 an7 9 equation:7 9 Force
=7 9 ValencetyExpectancy7 9 (Vroom,7 9 1964).7 9 The7 9 theory7 9 proposes7 9 that7 9 this7 9 equation7 9 can7 9 help7 9 to7 9 predict7 9 the
7 9 motivation,7 9 or7 9 for79ce,7 9 of7 9 an7 9 individual7 9 as7 9 describedtyby79Vroom.
7. According79to79 R.79 N.79Lussier,7 9 motivation:
a. is7 9 unconsciously79 demonstrated79 by79 people.
b. occurs79 externally79to79influence79behavior.
c. is7 9 determined79by79 others79 choices.
d. occurs79 internally79to79influence79behavior.
ANS:79D,79Motivation79is79a79process79that79occurs7 9 internally79to79influence79and79direct79our79behavior79in79order79to79sati
sfy79needs.79M79otivation7 9 is7 9 not7 9 explicitly7 9 demonstrated7 9 by7 9 people,7 9 but7 9 rather7 9 it7 9 is7 9 interpreted7 9 fromtytheir
7 9 behavior.7 9 Motivation7 9 is7 9 whatev79er7 9 influences7 9 our7 9 choices7 9 and7 9 creates7 9 direction,7 9 intensity,7 9 and7 9 pers
istence7 9 in7 9 our7 9 behavior.
8. According79to79R.79N.79Lussier,79there79are79content79motivation79theories79and79process79
motivat79iontheories.7 9 Which79of7 9 the7 9 following7 9 is7 9 considered7 9 a7 9 process7 9 motivati
on79theory?
a. Equity79 theory
b. Hierarchy79 of7 9 needs7 9 theory
c. Existence-relatedness-growth79theory
d. Hygiene79maintenance79and79 motivation79 factors
ANS:7 9 A,7 9 The7 9 process7 9 motivation7 9 theories7 9 are7 9 equity7 9 theory7 9 and7 9 expectancy7 9 theory.7 9 The7 9 content7 9 motiv
ation7 9 theories7 9 inclu79de7 9 Maslows79hierarchy79of79needs79theory,7 9 Aldefers79existence-79relatedness-
growth7 9 (ERG)7 9 theory,7 9 and7 9 Herzbergs7 9 hygiene7 9 maintenance7 9 factors7 9 and7 9 motivation7 9 factors.
9. The79 theory7 9 that79 includes7 9 maintenance7 9 and79 motivation7 9 factors79 is:
a. Maslows79 hierarchy79of79 needs.
b. Herzbergs79two-factor79theory.
c. McGregors79 theory79X79 and79theory79 Y.
d. Ouchis79 theory7 9 Z.