When a clinician application critical to patient care is unavailable downtime procedures are: - correct
answer Implementing manual paper processes used in place of the unavailable
application to continue patient care
BCA web is used when: - correct answer Epic and SRO are unavailable
When logged into BCA web, it's OK to view any reports you want. True or false? - correct answer
False
BCA print, located on the epic downtime BCA PC, is used when: - correct answer Epic,
SRO, and BCA web are all unavailable, or if you need to print the downtime report
It's OK to shut down the epic downtime BCA PCs, no matter where they are located. True or false? -
correct answer False
Select all that apply. A department can be best prepared for scheduled maintenance or unplanned
downtime in the following ways: - correct answer Hold downtime drills.
Print extra patient labels prior to any planned downtime.
Have a downtime box or binder for easy access to essential documents.
It's OK to access BCA Web while Epic is available. True or false - correct answer False
Downtime doesn't happen often, so it's not necessary to spend time learning the procedures and use of
the tool available now. True or false? - correct answer False