Nurse 243: Exam #1 Leadership and
Management; Career Planning and
Development in Nursing; Creating a
Motivating Climate; Scope of Practice
and Delegation
Leadership - correct answer Leadership is the art of getting work done through
others willingly.
Leaders are in the front, moving forward, taking
risks and challenging the status quo.
A job title alone does not make a person a leader.
Only a person's behavior determines if he or she
occupies a leadership position.
Leadership versus Management - correct answer Leadership
o Empower others;
maximize workforce
effectiveness
o Needed to implement the
planned change that is
part of system
improvement
Management
o Guide, direct, and
motivate others
o Intervene when goals are
,threatened
o Emphasize control
Good Leaders and Managers - correct answer Good Leaders
o Envision the future
o Communicate their
visions
o Motivate followers
o Lead the way
o Influence others to
accomplish goals
o Inspire confidence
o Take risks
o Empower followers
o Master change
Good Managers
o Coordinate resources
o Optimize resource use
o Meet organizational
goals and objectives
o Follow rules
o Plan, organize,
control, and direct
o Use reward and
punishment effectively
to achieve
organizational goals
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,The Management Process (Functions) - correct answer planning, organizing, directing,
leading, controlling
Planning - correct answer Encompasses determining philosophy, goals,
objectives, policies, procedures, and rules; carrying
out long- and short-range projections; determining
a fiscal course of action; and managing planned
change
Organizing - correct answer Includes establishing the
structure to carry out
plans, determining the
most appropriate type of
patient care delivery, and
grouping activities to meet
unit goals
Other functions involve
working within the
structure of the
organization and
understanding and using
power and authority
appropriately.
Staffing - correct answer - Consists of recruiting, interviewing, hiring, and
orienting staff. Scheduling, staff development,
employee socialization, and team building are also
, often included as staffing functions.
Directing - correct answer Usually entails human resource management
responsibilities, such as motivating, managing
conflict, delegating, communicating, and facilitating
collaboration
Controlling - correct answer Includes performance appraisals, fiscal
accountability, quality control, legal and ethical
control, and professional and collegial control
Management Theory Development - correct answer Taylor—scientific management
Weber—bureaucratic functions
Fayol—management
organizations
Gulick—activities of management
Follett—participative
management
Mayo—Hawthorne effect
McGregor—theory X and theory Y
Argyris—employee participation
Copyright © 2021 Wolters Kluwer • All Rights Reserved 13
The Hawthorne Studies—Elton MayoElton Mayo - correct answer Paying attention to
your employees can affect productivity via the Hawthorne effect.
- When being watched you behave better
Great Man Trait Theories:
Management; Career Planning and
Development in Nursing; Creating a
Motivating Climate; Scope of Practice
and Delegation
Leadership - correct answer Leadership is the art of getting work done through
others willingly.
Leaders are in the front, moving forward, taking
risks and challenging the status quo.
A job title alone does not make a person a leader.
Only a person's behavior determines if he or she
occupies a leadership position.
Leadership versus Management - correct answer Leadership
o Empower others;
maximize workforce
effectiveness
o Needed to implement the
planned change that is
part of system
improvement
Management
o Guide, direct, and
motivate others
o Intervene when goals are
,threatened
o Emphasize control
Good Leaders and Managers - correct answer Good Leaders
o Envision the future
o Communicate their
visions
o Motivate followers
o Lead the way
o Influence others to
accomplish goals
o Inspire confidence
o Take risks
o Empower followers
o Master change
Good Managers
o Coordinate resources
o Optimize resource use
o Meet organizational
goals and objectives
o Follow rules
o Plan, organize,
control, and direct
o Use reward and
punishment effectively
to achieve
organizational goals
Copyright © 2021 Wolters Kluwer • All Rights Reserved 6
,The Management Process (Functions) - correct answer planning, organizing, directing,
leading, controlling
Planning - correct answer Encompasses determining philosophy, goals,
objectives, policies, procedures, and rules; carrying
out long- and short-range projections; determining
a fiscal course of action; and managing planned
change
Organizing - correct answer Includes establishing the
structure to carry out
plans, determining the
most appropriate type of
patient care delivery, and
grouping activities to meet
unit goals
Other functions involve
working within the
structure of the
organization and
understanding and using
power and authority
appropriately.
Staffing - correct answer - Consists of recruiting, interviewing, hiring, and
orienting staff. Scheduling, staff development,
employee socialization, and team building are also
, often included as staffing functions.
Directing - correct answer Usually entails human resource management
responsibilities, such as motivating, managing
conflict, delegating, communicating, and facilitating
collaboration
Controlling - correct answer Includes performance appraisals, fiscal
accountability, quality control, legal and ethical
control, and professional and collegial control
Management Theory Development - correct answer Taylor—scientific management
Weber—bureaucratic functions
Fayol—management
organizations
Gulick—activities of management
Follett—participative
management
Mayo—Hawthorne effect
McGregor—theory X and theory Y
Argyris—employee participation
Copyright © 2021 Wolters Kluwer • All Rights Reserved 13
The Hawthorne Studies—Elton MayoElton Mayo - correct answer Paying attention to
your employees can affect productivity via the Hawthorne effect.
- When being watched you behave better
Great Man Trait Theories:
