Exam #1: Leadership and Management: Module 1 & 2 Comprehensive Questions With 100% Accurate Answers Graded A+.

What is the definition of time management? - correct answer A set of related common sense skills that helps you use your time in the most effective and productive way possible. PQRST of Time Management? - correct answer Prioritize Question Re-Check Self-Reliance Treat 3 concepts of time management? - correct answer 1. the relative effectiveness of the effort. -Is what I am doing worth it? 2. The importance of the outcome vs. process orientation -Am I achieving an outcome and getting in the way something else? 3. The value of organizing how time is currently being used -Can anything be done better, differently, more efficiently? Pareto Principle in time management - correct answer 20% of focused effort results in 80% of outcome results, or conversely that 80% of unfocused effort results in 20% of outcome results. Outcome orientation for time management - correct answer 1. Long-term goals need to be identified and broken down into smaller attainable goals. 2. write it down so others know 3. flexibility What does analysis of time mean for time management? - correct answer 1. What is the priority this moment for that patient? 2. Spend the time to plan and organize because it saves time in the long run 3. Delegation and team work!! What are some traps of time management? - correct answer 1. doing whatever hits first -filling out pre op paperwork for tomorrow before assessing a patient 2. taking the path of least resistance -doing something yourself instead of delegating 3. Responding to the squeaky wheel -taking care of nagging family members instead of more important matters 4. Completing tasks by default - eliminating trivial tasks -emptying the trash 5. Relying on misguided inspiration -feeling inspired to document something and avoids doing higher priority responsibilities 6. Procrastination 7. Avoid being a perfectionist 8. Saying yes all the time - know your limits! What are leaders? - correct answer Creating & leading change involves establishing a direction, aligning people through empowerment and motivating and inspiring them toward producing useful change and achieving vision. LEADERS CREATE CHANGE! Inspire actions & goals of others, do NOT have a position of authority, people who DO THE RIGHT THING What is formal leadership? - correct answer Leader has assigned role within the organization -i.e.= clinical nurse specialist What is informal leadership? - correct answer Leader demonstrates outside scope of formal leadership role as a member of group or leader of group Leaders are.... - correct answer -visionary & enthusiastic -supportive & knowledgeable -have high standards & expectations -value education & professional development What are the traits of a leader? - correct answer -drive -desire to lead -honest -integrity -self-confidence -cognitive ability -knowledge of business What are managers? - correct answer planning & budgeting, organizing and staffing, problem solving and controlling complexity to produce predictably and order MANAGERS CONTROL COMPLEXITY managers are people who DO THINGS RIGHT What is involved in the management process? - correct answer -Planning -Organizing -Staffing -Directing -Coordinating -Reporting -Budgeting Emotional intelligence includes these competencies... - correct answer 1. Self awareness knowing what you're feeling in the moment 2. Self-Regulation handling your emotions so that they help, not hinder 3. Motivation taking initiative & strive/perseverance to improve 4. Empathy sensing what people are feeling (we EMPATHIZE not sympathize) 5. Social skills handling emotions, reading social situations & networks What is the definition of motivation? - correct answer Whatever influences peoples; choices & created direction, intensity & persistence in peoples' behavior Why are motivation theories useful? - correct answer they explain why people act the way they do & how managers can relate ti other human beings and workers What are content motivation theories? - correct answer define motivation in terms of satisfaction of NEEDS 1. Maslow's hierarchy of needs 2. Aldefer's expectancy-relatedness-growth theory 3. Herzberg's two factor theory 4. McClelland's manifest needs theory Maslow's hierarchy of needs explained... - correct answer Motivation occurs when needs are not met 1. self actualization 2. ego/self-esteem needs 3. Social & belongingness needs 4. Safety & security needs