TEST BANK
LOOK, LOOKING OUT, LOOKING IN
5TH EDITION
CHAPTER NO. 01: A FIRST LOOK AT INTERPERSONAL COMMUNICATION
TRUE / FALSE
1. Jolene appears to be upset and Justin wonders if she is upset due to the difficult work project
she is managing. He also speculates that she might be upset because she didn’t sleep well last
night or maybe she’s just having a bad day. Justin is demonstrating cognitive realism.
a. True
b. False
ANS: False
2. Communication is so important that its quantity and quality can affect physical health.
a. True
b. False
ANS: True
3. Almost all verbal messages have a content dimension as well as a relational dimension.
a. True
b. False
ANS: True
4. Relational dimensions of messages make statements about how the parties feel toward one
another.
a. True
b. False
ANS: True
5. Within a society, co-cultures have different communication practices.
a. True
b. False
ANS: True
6. The absence of communication can affect physical health in extremely negative ways.
a. True
b. False
,ANS: True
7. Relational dimensions of messages make statements about how the parties feel toward one
another.
a. True
b. False
ANS: True
8. Metacommunication is made up of messages that people exchange, verbally or nonverbally,
about their relationship. It is communication about communication.
a. True
b. False
ANS: True
9. Your text states that qualitative interpersonal relationships are characterized by unique rules
and roles and that every relationship is different.
a. True
b. False
ANS: True
10. According to Maslow’s hierarchy of needs, safety needs are the most basic of human needs.
a. True
b. False
ANS: False
11. The transactional model of communication suggests that communicators send and receive
messages simultaneously.
a. True
b. False
ANS: True
12. Your text affirms that if you communicate skilfully enough, you should be able to solve
every problem you encounter.
a. True
b. False
ANS: False
13. Socially isolated people compensate effectively for their lack of communication so that their
longevity rates are about the same as those of people with strong social ties.
a. True
b. False
,ANS: False
14. Open-mindedness in intercultural communication means adopting the beliefs of the culture
you are visiting.
a. True
b. False
ANS: False
15. Cognitive complexity is the ability to construct a variety of frameworks for viewing an issue.
a. True
b. False
ANS: True
16. Feeling sorry for someone is empathy.
a. True
b. False
ANS: False
17. People high in willingness to communicate with people from other cultures report a greater
number of “intercultural” friends than those who are less willing to reach out.
a. True
b. False
ANS: True
18. The major difference between impersonal communication and interpersonal communication
is the number of people involved.
a. True
b. False
ANS: False
19. It is impossible to repeat the same communication event.
a. True
b. False
ANS: True
20. Poor communicators have limited ways to respond in difficult situations.
a. True
b. False
ANS: True
, 21. The transactional model represents communication as static—more like a gallery of still
photographs than a motion picture film.
a. True
b. False
ANS: False
22. Shandra and her mother spent the day shopping and did not take time to eat. The argument
that they had upon arriving home was intensified due to the physiological noise in their
communication.
a. True
b. False
ANS: True
23. Lack of eye contact is a sign of respect in some Indigenous cultures.
a. True
b. False
ANS: True
24. We learn who we are through communicating.
a. True
b. False
ANS: True
25. All two-person interactions qualify as interpersonal communication when a qualitative
definition of interpersonal communication is used.
a. True
b. False
ANS: False
26. Whenever we discuss our mutual relationship with the other person, we are meta-
communicating.
a. True
b. False
ANS: True
27. Intercultural communication applies to both verbal and nonverbal communication symbols.
a. True
b. False
ANS: True
LOOK, LOOKING OUT, LOOKING IN
5TH EDITION
CHAPTER NO. 01: A FIRST LOOK AT INTERPERSONAL COMMUNICATION
TRUE / FALSE
1. Jolene appears to be upset and Justin wonders if she is upset due to the difficult work project
she is managing. He also speculates that she might be upset because she didn’t sleep well last
night or maybe she’s just having a bad day. Justin is demonstrating cognitive realism.
a. True
b. False
ANS: False
2. Communication is so important that its quantity and quality can affect physical health.
a. True
b. False
ANS: True
3. Almost all verbal messages have a content dimension as well as a relational dimension.
a. True
b. False
ANS: True
4. Relational dimensions of messages make statements about how the parties feel toward one
another.
a. True
b. False
ANS: True
5. Within a society, co-cultures have different communication practices.
a. True
b. False
ANS: True
6. The absence of communication can affect physical health in extremely negative ways.
a. True
b. False
,ANS: True
7. Relational dimensions of messages make statements about how the parties feel toward one
another.
a. True
b. False
ANS: True
8. Metacommunication is made up of messages that people exchange, verbally or nonverbally,
about their relationship. It is communication about communication.
a. True
b. False
ANS: True
9. Your text states that qualitative interpersonal relationships are characterized by unique rules
and roles and that every relationship is different.
a. True
b. False
ANS: True
10. According to Maslow’s hierarchy of needs, safety needs are the most basic of human needs.
a. True
b. False
ANS: False
11. The transactional model of communication suggests that communicators send and receive
messages simultaneously.
a. True
b. False
ANS: True
12. Your text affirms that if you communicate skilfully enough, you should be able to solve
every problem you encounter.
a. True
b. False
ANS: False
13. Socially isolated people compensate effectively for their lack of communication so that their
longevity rates are about the same as those of people with strong social ties.
a. True
b. False
,ANS: False
14. Open-mindedness in intercultural communication means adopting the beliefs of the culture
you are visiting.
a. True
b. False
ANS: False
15. Cognitive complexity is the ability to construct a variety of frameworks for viewing an issue.
a. True
b. False
ANS: True
16. Feeling sorry for someone is empathy.
a. True
b. False
ANS: False
17. People high in willingness to communicate with people from other cultures report a greater
number of “intercultural” friends than those who are less willing to reach out.
a. True
b. False
ANS: True
18. The major difference between impersonal communication and interpersonal communication
is the number of people involved.
a. True
b. False
ANS: False
19. It is impossible to repeat the same communication event.
a. True
b. False
ANS: True
20. Poor communicators have limited ways to respond in difficult situations.
a. True
b. False
ANS: True
, 21. The transactional model represents communication as static—more like a gallery of still
photographs than a motion picture film.
a. True
b. False
ANS: False
22. Shandra and her mother spent the day shopping and did not take time to eat. The argument
that they had upon arriving home was intensified due to the physiological noise in their
communication.
a. True
b. False
ANS: True
23. Lack of eye contact is a sign of respect in some Indigenous cultures.
a. True
b. False
ANS: True
24. We learn who we are through communicating.
a. True
b. False
ANS: True
25. All two-person interactions qualify as interpersonal communication when a qualitative
definition of interpersonal communication is used.
a. True
b. False
ANS: False
26. Whenever we discuss our mutual relationship with the other person, we are meta-
communicating.
a. True
b. False
ANS: True
27. Intercultural communication applies to both verbal and nonverbal communication symbols.
a. True
b. False
ANS: True
