JOB TRAINING CH8 PT #2 TEST
QUESTIONS AND ANSWERS
Any attempt to improve managerial performance by imparting knowledge, changing
attitudes, or increasing skills is called ________. - Answer-management
development
Which of the following training methods is most frequently used by employers? -
Answer-on-the-job training
All of the following are types of on-the-job training EXCEPT ________. - Answer-
programmed learning
Which of the following should be done first in the on-the-job training process? -
Answer-familiarizing the trainee with equipment, tools, and trade terms
Which of the following should occur during the second step of the on-the-job training
process? - Answer-The trainee explains the steps as the supervisor performs the
task at a slow pace.
All of the following are useful methods for ensuring success after on-the-job training
has occurred EXCEPT ________. - Answer-providing turnkey training packages for
learners
A structured process by which people become skilled workers through a combination
of classroom instruction and on-the-job training is called ________. - Answer-
apprenticeship training
Which of the following occupations most likely does NOT use apprenticeship training
to prepare new employees? - Answer-banker
When jobs consist of a logical sequence of steps and are best taught step-by-step,
the most appropriate training method to use is ________. - Answer-job instruction
training
Which of the following will most likely help a speaker improve the effectiveness of a
training lecture? - Answer-watching the audience's body language
Which of the following terms refers to computer-based training systems that adjust to
meet each trainee's specific learning needs? - Answer-intelligent tutoring systems
________ training is a method in which trainees learn on actual or simulated
equipment but are trained away from the job. - Answer-Vestibule
________ are special software tools that support Internet training by helping
employers identify training needs, and to schedule, deliver, assess, and manage the
online training itself. - Answer-Learning management systems
QUESTIONS AND ANSWERS
Any attempt to improve managerial performance by imparting knowledge, changing
attitudes, or increasing skills is called ________. - Answer-management
development
Which of the following training methods is most frequently used by employers? -
Answer-on-the-job training
All of the following are types of on-the-job training EXCEPT ________. - Answer-
programmed learning
Which of the following should be done first in the on-the-job training process? -
Answer-familiarizing the trainee with equipment, tools, and trade terms
Which of the following should occur during the second step of the on-the-job training
process? - Answer-The trainee explains the steps as the supervisor performs the
task at a slow pace.
All of the following are useful methods for ensuring success after on-the-job training
has occurred EXCEPT ________. - Answer-providing turnkey training packages for
learners
A structured process by which people become skilled workers through a combination
of classroom instruction and on-the-job training is called ________. - Answer-
apprenticeship training
Which of the following occupations most likely does NOT use apprenticeship training
to prepare new employees? - Answer-banker
When jobs consist of a logical sequence of steps and are best taught step-by-step,
the most appropriate training method to use is ________. - Answer-job instruction
training
Which of the following will most likely help a speaker improve the effectiveness of a
training lecture? - Answer-watching the audience's body language
Which of the following terms refers to computer-based training systems that adjust to
meet each trainee's specific learning needs? - Answer-intelligent tutoring systems
________ training is a method in which trainees learn on actual or simulated
equipment but are trained away from the job. - Answer-Vestibule
________ are special software tools that support Internet training by helping
employers identify training needs, and to schedule, deliver, assess, and manage the
online training itself. - Answer-Learning management systems
