APM #1: Application Portfolio Management
(APM) CIS Exam ServiceNow / Complete
Accurate Quizzes with Verified Answers / 2025-
2026
Terms in this set (76)
What is APM and what Application Portfolio Management is a framework for
assistance does it provide an managing enterprise Business Applications and software-
organization?
based services.
APM aids in
- developing a comprehensive understanding ofapplications in the
organization
- identifying redundancy
- decreasing budget/costs
- identifying which applications tomodernize/upgrade
- deciding whether to invest, sustain or replace basedon business
need aligned to organizational goals
What challenges can you -Redundant applications for similar functions -
address with APM (5)? Increasing cost of owning and maintaining
applications
-Increasing demand to upgrade the existing applications for
new functions
-Conflict between in-house legacy applications and that of the
vendors
-Inadequate performance because of outdated applications
What is the basic plugin for Application Portfolio Management (com.snc.apm)
APM?
,***What plugins does APM - Business Planner [com.snc.apm.business_planner]
activate if they are not - Demand Core [com.snc.demand_core]
already active (6)?
- Fiscal Calendar [com.snc.fiscal_calendar]
- Performance Analytics - Content Pack - APM
[com.snc.pa.apm]
- Bubble Chart Widget for Service Portal
[com.snc.sp_workbench_widgets]
- Tree Map [com.snc.treemap]
What are the four standard -Performance Analytics - Content Pack - Application
Performance Analytics APM Portfolio Management
plugins and the one available
by subscription?
-Performance Analytics - Content Pack - Application Portfolio
Management and Change Management
-Application Portfolio Management, Performance
Analytics - Problem Management
- Performance Analytics - Content Pack - FinancialManagement for
APM
**By subscription
- Performance Analytics Premium for APM
- APM - ATF Tests [com.snc.apm.atf]
- Business Stakeholders
[com.snc.business_stakeholder]
- Domain Support - Domain Extensions Installer
- Performance Analytics Premium for APM
***What plugins are required [com.snc.pa.premium.apm]
for specific features in the
APM module (4)? Activate the following for additional:
- PPM Standard [com.snc.financial_planning_pmo]
- Financial Management for APM
[com.snc.financial_management_for_apm]
(and you get Performance Analytics - Content Pack -
Financial Management for APM)
, ***What are the Roles - APM Admin [sn_apm.apm_admin]: Create or
Installed with APM (4)? UpdateApplication records and access administration
activities. **Create/update/delete application
categories.**
- APM Analyst [sn_apm.apm_analyst] : Accessapplications
landscape, dashboards, roadmaps, strategy program
workbench, and associated pages. **View/update/delete
application indicator scores.**
**- APM User [sn_apm.apm_user]: Access to
*create/update/delete applications**, view
landscape, and roadmap
- APM Read [sn_apm.apm_read]: Access to view APM PA
dashboards provided by the base system and the
underlying tables from where the data for the dashboards
are retrieved.
(APM) CIS Exam ServiceNow / Complete
Accurate Quizzes with Verified Answers / 2025-
2026
Terms in this set (76)
What is APM and what Application Portfolio Management is a framework for
assistance does it provide an managing enterprise Business Applications and software-
organization?
based services.
APM aids in
- developing a comprehensive understanding ofapplications in the
organization
- identifying redundancy
- decreasing budget/costs
- identifying which applications tomodernize/upgrade
- deciding whether to invest, sustain or replace basedon business
need aligned to organizational goals
What challenges can you -Redundant applications for similar functions -
address with APM (5)? Increasing cost of owning and maintaining
applications
-Increasing demand to upgrade the existing applications for
new functions
-Conflict between in-house legacy applications and that of the
vendors
-Inadequate performance because of outdated applications
What is the basic plugin for Application Portfolio Management (com.snc.apm)
APM?
,***What plugins does APM - Business Planner [com.snc.apm.business_planner]
activate if they are not - Demand Core [com.snc.demand_core]
already active (6)?
- Fiscal Calendar [com.snc.fiscal_calendar]
- Performance Analytics - Content Pack - APM
[com.snc.pa.apm]
- Bubble Chart Widget for Service Portal
[com.snc.sp_workbench_widgets]
- Tree Map [com.snc.treemap]
What are the four standard -Performance Analytics - Content Pack - Application
Performance Analytics APM Portfolio Management
plugins and the one available
by subscription?
-Performance Analytics - Content Pack - Application Portfolio
Management and Change Management
-Application Portfolio Management, Performance
Analytics - Problem Management
- Performance Analytics - Content Pack - FinancialManagement for
APM
**By subscription
- Performance Analytics Premium for APM
- APM - ATF Tests [com.snc.apm.atf]
- Business Stakeholders
[com.snc.business_stakeholder]
- Domain Support - Domain Extensions Installer
- Performance Analytics Premium for APM
***What plugins are required [com.snc.pa.premium.apm]
for specific features in the
APM module (4)? Activate the following for additional:
- PPM Standard [com.snc.financial_planning_pmo]
- Financial Management for APM
[com.snc.financial_management_for_apm]
(and you get Performance Analytics - Content Pack -
Financial Management for APM)
, ***What are the Roles - APM Admin [sn_apm.apm_admin]: Create or
Installed with APM (4)? UpdateApplication records and access administration
activities. **Create/update/delete application
categories.**
- APM Analyst [sn_apm.apm_analyst] : Accessapplications
landscape, dashboards, roadmaps, strategy program
workbench, and associated pages. **View/update/delete
application indicator scores.**
**- APM User [sn_apm.apm_user]: Access to
*create/update/delete applications**, view
landscape, and roadmap
- APM Read [sn_apm.apm_read]: Access to view APM PA
dashboards provided by the base system and the
underlying tables from where the data for the dashboards
are retrieved.
