Assignment 3 QUIZ Semester 1 2025
Detailed Solutions, References & Explanations
Unique number: 239818
Due Date: 25 April 2025, 3:00 PM
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, UNISA 2025 MNG2601-25-S1 TOPIC 4 LEADING: A RESPONSIBLE APPROACH Assessment 3
QUIZ
Started on Thursday, 27 March 2025, 09:35 AM
State Finished
Completed on Thursday, 27 March 2025, 09:58 PM
Time taken 32 mins 02 secs
Grade 30.00 out of 30.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00
Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are
in South Africa.
Which one of the following options would be an example of internal stakeholders at Starbucks?
a. Investors not wanting to invest
b. Shoprite Checkers with whom Starbucks’ has an agreement
c. CEO Adrian Maizey
d. Government who prescribes legislation
Question 2
Correct
Mark 1.00 out of 1.00
Management has the following characteristic: Managers _____.
a. inspire people
b. plan and budget
c. motivate people
d. set direction
Question 3
Correct
Mark 1.00 out of 1.00
_____ believed that leadership behaviour could change not only for each situation, but also for each subordinate.
a. Blake and Mouton
b. Hersey, Blanchard and Dewey
c. Fiedler
d. Likert
,Question 4
Correct
Mark 1.00 out of 1.00
Unilever South Africa provides personal care and foods products. The company offers products such as soups, sauces,
noodles, meals, ice creams, tea-based drinks, margarines, oral care, soaps, washing, deodorants and skin care products.
Their “Brands with Purpose” (BWP), such as Lifebuoy, Domestos and Mentadent, create a brighter future for all, though
initiatives such as the National Schools Hygiene and Sanitation programme, in partnership with the Department of Basic
Education, which aims to touch 15,000 public primary schools and more than one million learners in the next 5 years. The
BWP initiative is an example of Unilever’s outreach in communities. Mr. Jack Stone was appointed by the board of directors
to manage the overall initiative. Each programme run under the BWP umbrella is managed by a separate team instructed and
managed by Mr. Stone. Mr. Sam Rogers is the team leader of the Joko tea initiative who reports to Mr. Stone. Mr. Rogers’s
department comprises 24 full-time employees, managed by four line managers who are each responsible for five employees
administering different task to ensure the initiative is a success.
Mr. Rogers’s department which comprises 24 full-time employees, and managed by four individual line managers, each
responsible for five employees is an example of the _____ principle of organising.
a.
standardisation
b. division of work
c. delegation
d. span of control
Question 5
Correct
Mark 1.00 out of 1.00
The _____ principle of organising refers to the development of uniform practices that employees need to follow in doing their
jobs.
a. Integration
b. Co-optation
c. Standardisation
d. Coordination
, Question 6
Correct
Mark 1.00 out of 1.00
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica
sourced roasted coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been
committed to ethically sourcing and roasting high-quality arabica coffee ever since. When it comes to human capital,
Starbucks is compliant with the labour legislation and health and safety policies and procedures, as prescribed by
government and legislation. Starbucks stores were frequently audited for food safety, in accordance with the formal food
safety management program. They also have a code of ethics that specifies the desired conduct, as well as what to do when
in predicaments that can cause ethical issues in the workplace. According to Maslow’s hierarchy of needs, health and safety
policies and procedure would satisfy the desire for _____ in the workforce.
a. survive
b. important
c. belong
d. comfort
Question 7
Correct
Mark 1.00 out of 1.00
In 2019, Taste Holdings restructured their operations to eliminate inefficiencies. Taste Holding’s six brands (The Fish & Chip
Co, Maxi’s, Domino’s Pizza, NWJ, Arthur Kaplan and World’s Finest Watches) each had their own dedicated executive team.
The respective executive team was responsible for implementing brand strategy and operational functions such as human
resources and marketing, with little interference or interaction between the six brand divisions. Looking at the annual report
of Taste Holdings, a few highlights are evident concerning the business, its activities, and its business environment. Taste
Holdings’ executive team, with CEO Dylan Pienaar, made a difficult decision. They announced their exit out of the food
business industry. Taste Holdings reported that its Starbucks stores are more expensive to set up and run compared to their
competitors. Subsequently, they started the process to sell their food businesses, rebranded as Luxe, and will only be
focussing on their luxury divisions - NWJ, Arthur Kaplan and World’s Finest Watches. However, in March 2020, just when the
Covid-19 pandemic hit South Africa, Taste Holdings started to liquidate its food division as they could not find a buyer for
Domino’s Pizza.
The restructuring that Taste Holdings implemented in 2019, is an example of _____ interdependence coordination.
a. sequential
b. pooled
c. reciprocal
d. progressive
Question 8
Correct
Mark 1.00 out of 1.00
Which principle of organising does matrix departmentalisation violate?
a. Span of control
b. Division of work
c. Unity of command
d. Chain of command