GLYNCO STUDY GUIDE BOP MIDTERM
CORRECT QUESTIONS & ANSWERS
Diversity - ANSWER Responding to the needs of different cultures and occupational
groups,maximaizing rentention and productivity
Managing Diversity - ANSWER Maintain diverse workforce that works together in
harmony
The benefits of a diverse workforce - ANSWER Attract highly qualified candidates,
retains develop and advances the best talent in the organization, increases productivity
and efficiency, creates an environment that works for everyone, makes Bureau of
Prison and employee of choice, Support BOP mission statement
3 Diversity influences our impressions - ANSWER Make observation, Draw conclusion
based on observations, stereotype,meaning you see a person based upon past
experiences, values and attitude
6 strategies for dealing with diversity - ANSWER Realize the impact of decision and
actions, Examine assumption before actions, Treat people as individuals, Approach
diversity as a Win-Win opportunity, No racial profiling, BOP policy-Non discrimination
and standards and of employee conduct
10 qualities of culturally skilled correctional officers - ANSWER Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - ANSWER Intellectually disciplined process of actively
applying,analyzing, and evaluating information gathered by observation,experience,
reflection
7 virtues of critical thinkers - ANSWER 1. Intellectually honest, well informed, want to
get it right,no code of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
, 5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the
threat level of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation - ANSWER 1. Emotional awareness: knowing internal states, preferences
resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and
admits mistakes, adaptability-smoothly handles multiple demands and shifts priorities as
needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to
work hard ,positive responses to any situation
2 Social Intelligence competencies - ANSWER 1. Empathy: understand others feelings
and perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command,
Collaboration and Cooperation
objectives of Correctional Supervision - ANSWER 1. Legal and human control of
inmates, ex. Conducting ,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
CORRECT QUESTIONS & ANSWERS
Diversity - ANSWER Responding to the needs of different cultures and occupational
groups,maximaizing rentention and productivity
Managing Diversity - ANSWER Maintain diverse workforce that works together in
harmony
The benefits of a diverse workforce - ANSWER Attract highly qualified candidates,
retains develop and advances the best talent in the organization, increases productivity
and efficiency, creates an environment that works for everyone, makes Bureau of
Prison and employee of choice, Support BOP mission statement
3 Diversity influences our impressions - ANSWER Make observation, Draw conclusion
based on observations, stereotype,meaning you see a person based upon past
experiences, values and attitude
6 strategies for dealing with diversity - ANSWER Realize the impact of decision and
actions, Examine assumption before actions, Treat people as individuals, Approach
diversity as a Win-Win opportunity, No racial profiling, BOP policy-Non discrimination
and standards and of employee conduct
10 qualities of culturally skilled correctional officers - ANSWER Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - ANSWER Intellectually disciplined process of actively
applying,analyzing, and evaluating information gathered by observation,experience,
reflection
7 virtues of critical thinkers - ANSWER 1. Intellectually honest, well informed, want to
get it right,no code of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
, 5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the
threat level of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation - ANSWER 1. Emotional awareness: knowing internal states, preferences
resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and
admits mistakes, adaptability-smoothly handles multiple demands and shifts priorities as
needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to
work hard ,positive responses to any situation
2 Social Intelligence competencies - ANSWER 1. Empathy: understand others feelings
and perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command,
Collaboration and Cooperation
objectives of Correctional Supervision - ANSWER 1. Legal and human control of
inmates, ex. Conducting ,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
