GLYNCO FLETC SECOND HALF
MATERIAL CORRECT 100%
Cooperative Controls - ANSWER - Blue level on Use of Force Model
- Inmate's behavior controlled by normal correctional supervision (communication)
Containment Techniques - ANSWER - Green level on use of force model
- Issuing warnings, writing IR's, etc
- Inmate is noncompliant, but not physically
Keeping Conflicts from Escalating - ANSWER 1. Intervene
2. Take responsibility for resolving the situation
3. Get both sides of the story
Listening - ANSWER - Concentrate Closely
- Communicate your attention
Communicating Your Attention - ANSWER 1. Maintain eye contact
2. Attentive posture, positioning, and body language
3. Follow the speaker verbally
4. Use silence effectively
Attentive posture, positioning, and body language - ANSWER - Sit or lean forward
- Keep still
- Be aware of the look on your face
Responding - ANSWER - Paraphrasing (Content)
- Reflecting (Feelings)
Conditions Which Lead to Hostage Situations - ANSWER 1. Crime in progress
2. Riot or mob action
3. Inmate grievance
4. Individual action
How the BOP Neutralizes Hostage Situations - ANSWER 1. Hostage Negotiations
2. Planned Assault
3. Use of Chemical Agents
4. Use of Marksman Fire
Survival Strategies for Hostages - ANSWER 1. Accept your role as a hostage
2. Prepare for an extended hostage incident
3. Get as comfortable as appropriate and remove signs of your office
4. Do not increase the stress level
, 5. Limit conversations with hostage-takers
6. Escape attempts
7. Emergency plans
8. Pay attention to details
9. Good listener
10. Stay in plain view of the hostage-takers
11. Develop a positive relationship with hostage-takers
12. Retain personal control
13. Resist rape
14. Follow hostage-takers' instructions with reasonable delay
15. Avoid certain discussions
16. Remember details
17. Give credibility to the negotiator
18. Do not negotiate
19. Tactical intervention
Hostage Debriefing - ANSWER - Immediately after release
- 36-48 hours after release
- Several weeks later
Probing - ANSWER 1. Identify the subjects or feelings that need to be explored further.
Once you identify something you want to know more about, then:
2. Use open-ended questions and statements to prompt the person to tell you more
Summarizing - ANSWER 1. Select the main points that were discussed
2. Tie together main points and feed them back to the speaker for confirmation
How to Get Closure - ANSWER 1. Explore options to resolve the problem with the
inmate cooperatively when possible
2. Identify resources
3. Settle on an action plan
4. Clarify roles and expectations
5. Set realistic goals and timetables
6. Identify follow-up actions (positive and negative reinforcement)
SHU Conditions - ANSWER - Cell occupancy: should not exceed number for which the
space was designed - may get emergency approval from warden to exceed
- Same opportunity for laundry as GP inmates
- Shower and shave 3 times per week
- Exercise: no less than 5 hours per week (1-hour periods 5 times per week) - Warden
May suspend up to one week
SHU Visits - ANSWER Each Shift:
- Lieutenant
Daily:
MATERIAL CORRECT 100%
Cooperative Controls - ANSWER - Blue level on Use of Force Model
- Inmate's behavior controlled by normal correctional supervision (communication)
Containment Techniques - ANSWER - Green level on use of force model
- Issuing warnings, writing IR's, etc
- Inmate is noncompliant, but not physically
Keeping Conflicts from Escalating - ANSWER 1. Intervene
2. Take responsibility for resolving the situation
3. Get both sides of the story
Listening - ANSWER - Concentrate Closely
- Communicate your attention
Communicating Your Attention - ANSWER 1. Maintain eye contact
2. Attentive posture, positioning, and body language
3. Follow the speaker verbally
4. Use silence effectively
Attentive posture, positioning, and body language - ANSWER - Sit or lean forward
- Keep still
- Be aware of the look on your face
Responding - ANSWER - Paraphrasing (Content)
- Reflecting (Feelings)
Conditions Which Lead to Hostage Situations - ANSWER 1. Crime in progress
2. Riot or mob action
3. Inmate grievance
4. Individual action
How the BOP Neutralizes Hostage Situations - ANSWER 1. Hostage Negotiations
2. Planned Assault
3. Use of Chemical Agents
4. Use of Marksman Fire
Survival Strategies for Hostages - ANSWER 1. Accept your role as a hostage
2. Prepare for an extended hostage incident
3. Get as comfortable as appropriate and remove signs of your office
4. Do not increase the stress level
, 5. Limit conversations with hostage-takers
6. Escape attempts
7. Emergency plans
8. Pay attention to details
9. Good listener
10. Stay in plain view of the hostage-takers
11. Develop a positive relationship with hostage-takers
12. Retain personal control
13. Resist rape
14. Follow hostage-takers' instructions with reasonable delay
15. Avoid certain discussions
16. Remember details
17. Give credibility to the negotiator
18. Do not negotiate
19. Tactical intervention
Hostage Debriefing - ANSWER - Immediately after release
- 36-48 hours after release
- Several weeks later
Probing - ANSWER 1. Identify the subjects or feelings that need to be explored further.
Once you identify something you want to know more about, then:
2. Use open-ended questions and statements to prompt the person to tell you more
Summarizing - ANSWER 1. Select the main points that were discussed
2. Tie together main points and feed them back to the speaker for confirmation
How to Get Closure - ANSWER 1. Explore options to resolve the problem with the
inmate cooperatively when possible
2. Identify resources
3. Settle on an action plan
4. Clarify roles and expectations
5. Set realistic goals and timetables
6. Identify follow-up actions (positive and negative reinforcement)
SHU Conditions - ANSWER - Cell occupancy: should not exceed number for which the
space was designed - may get emergency approval from warden to exceed
- Same opportunity for laundry as GP inmates
- Shower and shave 3 times per week
- Exercise: no less than 5 hours per week (1-hour periods 5 times per week) - Warden
May suspend up to one week
SHU Visits - ANSWER Each Shift:
- Lieutenant
Daily:
