PMP 2024 PRACTICE QUESTIONS EXAM & ANSWERS

PMP 2024 PRACTICE QUESTIONS EXAM & ANSWERS "A project manager is appointed to design and develop a strategy for a government organization. The project manager recognizes that the project has a limited amount of detailed information to prepare project estimates. However, several other government organizations have already successfully adopted the same strategy. In this scenario, which type of estimating method should the project manager select? - CORRECT ANSWER Analogous estimation (sufficient historical data available to use analogous estimation)" "Before a project evaluation meeting, a key stakeholder complains that the project does not deliver the expected business benefits. The project manager needs to prepare for the meeting to effectively address the complaint. What should the project manager do first? - CORRECT ANSWER Review the project objectives and success criteria." "A company has launched a new strategic project. The goal and scope of the project were loosely defined at the executive committee meeting, and the stakeholders have been appointed. The project manager needs to hold the kickoff meeting. However, most of the stakeholders are in different locations and some are on vacation. What should the project manager do? - CORRECT ANSWER Arrange a virtual team kickoff meeting with the stakeholders" "An urban hotel design project has an international, multidisciplinary, and cross-cultural team. The project manager is in the process of developing the first version of the project management plan. What should the project manager do? - CORRECT ANSWER Incorporate cultural considerations into the project management plan" "The project manager discovers that a stakeholder provides inaccurate status reports to the steering committee. Moreover, the stakeholder does not have accurate information on the project. What should the project manager do first? - CORRECT ANSWER Schedule a meeting with the stakeholder to discuss the inaccurate reporting and provide accurate information." "A project manager is reviewing the project status with the team and identifies that a vendor resource can be released earlier than planned. The project manager reviews the schedule, confirms this change, and informs the vendor. The vendor argues that the resource must stay for a certain period of time. What should the project manager do? - CORRECT ANSWER Consult the terms and conditions in the vendor contract" "Project team A is launching a complex program in collaboration with project teams B, C, and D. What should be the priority for project team A's project manager during the early stages of the project? - CORRECT ANSWER Ask project teams A, B, C, and D to identify critical dependencies, risks, and major milestones" "A project manager for a new project is tasked with applying agile practices to improve team performance. Which approach should the project manager take? - CORRECT ANSWER Ensure team retrospectives are done regularly" "A project manager observed that a team member is becoming increasingly disengaged from an ongoing project. What should the project manager do to help ensure participation from this team member? - CORRECT ANSWER Speak to the team member, understand the problem, and ask the team member to work on corrective actions." "A project manager in a quickly growing hybrid organization is becoming increasingly frustrated at the rapid amount of change in daily operations. Several newer team members have already left the team or have been promoted to other roles in the organization. What should the project manager do to ensure the project governance remains stable? - CORRECT ANSWER Work with leadership to update the organizational process assets (OPAs)." "A company used to deliver technical services to customers using external labor. When a new project manager arrived, the team hired specialized personnel to reduce costs by delivering an in-house service. Some of the stakeholders are frustrated that the resources are taking too much time to deliver the service.What should the project manager do to address the concern? - CORRECT ANSWER Increase stakeholders' understanding of the project approach" "At the start of a project, the team chose to leverage an agile approach to deliver the project, using user stories to capture requirements. As part of the organization's control framework, the internal compliance department will request a copy of the approved requirements document. What should be done to meet this compliance request? - CORRECT ANSWER A.Review the project approach with compliance, ensuring they understand how it will meet the control objective." "A Scrum team noticed a trend of work spilling over for the last several sprints. The root cause of this has been identified as the code review task. This bottleneck appears to occur because the team is dependent on an external expert. What should the project manager do first? - CORRECT ANSWER Assess the team's capability and identify the required internal training to remove the bottlenecks." "A project manager has been asked to manage an existing complex project. Some goals have already been delivered by the previous project manager. While reviewing the project management plan, the project manager realizes that one of the key deliverables is missing from the project goal. What should the project manager do next to ensure the expected project value is delivered? - CORRECT ANSWER Confirm the expected deliverables and rebaseline the project" "A complex, multimillion-dollar, multi-year product development project requiring unique knowledge is 70% complete. Contract termination is a possibility due to project deliverables and execution being not acceptable. Despite the strained relationship, the vendor is ready for rework at no penalty. What should the project manager do to manage this situation? - CORRECT ANSWER Facilitate the negotiation of the acceptance criteria between the customer and vendor." "During project execution, the audit team determined that critical regulatory requirements are not being met. What should the project manager have done first to avoid this problem? - CORRECT ANSWER Assessed the internal and external regulatory environments" "The product owner has asked the project manager and the agile team to demonstrate the completed functionality to key project stakeholders. The project is in its early days and has only completed three iterations of functionality. This is the first time the stakeholders will be exposed to an agile project. What should the project manager do? - CORRECT ANSWER Set expectations with the stakeholders regarding what agile is, the approach, and that they will be seeing a small amount of functionality" "A project manager is contracted to manage a project for a startup with grants from a foreign source. Midway into this project, the project manager is informed that there is a government regulatory requirement that might affect the project because the customer has foreign funding sources. What should the project manager do since all the necessary approvals for this project have been received? - CORRECT ANSWER Confirm that the project is in compliance with all regulations and keep abreast of all legal implications." "A company has started doing agile projects. The project sponsor is frustrated and does not understand the new requirements gathering process, which seems to be incomplete and moving too fast. What should the project manager do? - CORRECT ANSWER Help the project sponsor understand the different tools and techniques available and why this one was selected." "A project manager is managing an upgrade from an older system to a new version. Halfway through the upgrade, the older system failed to upgrade and could not be restored. What should the project manager do to manage this situation? - CORRECT ANSWER Assess the impacts of the failure and communicate them with relevant stakeholders" "Due to market changes, a company decided to speed up its product release schedule, moving from yearly cycles to quarterly cycles. The project manager views this as an excellent opportunity to use an agile life cycle, but upper management is not sold on the idea. What should the project manager do to increase the chances of success by using this approach? - CORRECT ANSWER Review the product backlog to identify some quick wins to present to stakeholders" "A junior project manager approaches a senior project manager and asks for assistance in initiating the final closeout process for a project. Before offering guidance, the senior project manager requires additional information.What should the senior project manager do first? - CORRECT ANSWER " "Due to budgetary constraints, the program manager has requested that project managers prioritize resources over schedule milestones. A project manager reviews the resource histogram and finds that 80% of the project's resources will be used in the last month of the project. - CORRECT ANSWER Suggest the program manager perform an integrated resource leveling among the projects." "A company is developing a new product that needs to implement nonfunctional security requirements. The product owner is concerned about how the team can ensure the implementation of these nonfunctional requirements. What should the project manager do? - CORRECT ANSWER Include the security requirements in the definition of done (DoD)." "During a steering committee meeting, a senior executive raised a concern that although the key cost parameters are reported to be on track, the project might not be delivering the work that was originally scheduled. What measurement should the project manager use to address this concern? - CORRECT ANSWER Schedule Variance (SV)" "During a project team meeting, team members have identified a list of risks that may occur during the project. The project sponsor would like to meet with the project manager to evaluate the importance of each risk. What type of analysis should the project manager perform in preparation for a meeting with the sponsor? - CORRECT ANSWER Qualitative risk analysis evaluates the importance of each risk in order to categorize and prioritize individual risks for further attention. Qualitative risk analysis is the consideration of a range of characteristics such as the probability of occurrence, degree of impact on the objectives, manageability, timing of possible impacts, relationships with other risks, and common causes or effects." "At project initiation, a quote for the required services was requested from a vendor, and the work was estimated at US$100,000. As the project progressed, requirements were updated following the company's procurement process, and a modified quote was received for more than US$250,000. The allocated contingency funds are not sufficient to cover the difference. What should the project manager do? - CORRECT ANSWER Engage the steering committee and escalate the issue." "A project manager is managing a construction project that is 40% through the execution phase. The project sponsor has asked the project manager to ensure that all key stakeholders are still committed to the project. How should the project manager assess the stakeholders' current engagement levels? - CORRECT ANSWER By reviewing the stakeholder engagement assessment matrix" "A project manager receives an email shortly after the beginning of a sprint. It is from a key stakeholder who is unfamiliar with agile methodologies and has a serious complaint about the work that was just started. The stakeholder insists that one deliverable should be changed. What should the project manager do? - CORRECT ANSWER Schedule a meeting with the stakeholder and product owner to discuss the request." "A project manager is working on a project that has been ongoing for some time and is currently at the 70% completion mark. The development team has been diligently following the project management plan and scope defined in the project charter. During a product review meeting, a stakeholder complains that additional features should be included. These features were not initially part of the project scope but have now become a pressing concern for the stakeholder. What should the project manager do next? - CORRECT ANSWER Analyze changes with the team and go through the formal change control process." "During a predictive project, the project manager is in the process of finalizing the exit criteria for a significant system development project. At this stage, a stakeholder responsible for risk and compliance informs the project manager that an additional deliverable must be completed due to recently passed legislation by the local government. This requested change is expected to have an impact on the scheduled release date of the project. What should the project manager do? - CORRECT ANSWER Collaborate with the stakeholder and submit a change request to the Change Control Board (CCB)" "A project manager has been informed that the first of several major deliveries from another country will be delayed. These deliveries are on the critical path, and the delay will result in a missed milestone. What should the project manager do first? - CORRECT ANSWER Register the delay in the issue log and develop an immediate action plan." "A stakeholder is concerned that the project is falling behind schedule, based on unofficial information from the project team. Although some tasks have slipped, these tasks have free floats; otherwise, the project is on track. The project manager immediately contacted the stakeholder to show and explain the latest project status reports. What should the project manager do next? - CORRECT ANSWER Review the project's communications management plan with the project team and update as necessary." "The development phase of a new product has concluded. The validation test is about to start, but the test lead disagrees with the criteria for the test. What should the project manager do? - CORRECT ANSWER Understand the reason for the disagreement and submit a change request to the change control board if appropriate." "An organization is halfway through a five year project and everything has progressed as scheduled. The latest project assessment indicates that the project will not be in compliance with a recently introduced international regulation. What should the project manager do? - CORRECT ANSWER Conduct a workshop with the project steering committee to review the new regulation and find a resolution" "A project manager has just finished a project charter and received approval from the project sponsor. The project manager then presented the project charter to the stakeholders and noticed a lack of participation from some of them during this meeting. What should the project manager do? - CORRECT ANSWER Hold one-on-one meetings with these stakeholders to ensure their understanding of key deliverables and their responsibilities." "A project to develop a new software program has been delivered. The software has been put into production, but members of the project team are continuously contacted by users asking how to use or report problems, even though the project received administrative closure. What should the project manager have done to prevent this situation? - CORRECT ANSWER Ensured the final product is transitioned to a different group or organization to take care of the software during its life cycle." "A company that has traditionally used predictive approaches has been experimenting with the use of agile in portions of a project. Because the company has been pleased with the results, the project sponsor now requests that the entire project be converted to agile. What should the project manager do? - CORRECT ANSWER Submit a change request to the change control board (CCB)" "A project manager is overseeing an agile project that has finalized scope and compliance requirements. During a regular project review, a stakeholder informs the project manager that proposed changes to the country's safety legislation could impact the project's scope. What should the project manager do? - CORRECT ANSWER Analyze the impact of the legislative changes on the project plan" "A key member of an agile team was replaced with a less experienced member. One of the stakeholders is concerned that the project will not be delivered on time because of the new team member. What should the project manager do to ensure successful project delivery? - CORRECT ANSWER Assess the impact of the replacement and make further resource adjustments where necessary." "An agile project team member is working on a user story that is overdue. This delay is causing the team to miss sprint goals for a specific functionality. The reasons for this delay are unknown to the project manager. What should be project manager do first? - CORRECT ANSWER Discuss the delay with the team member." "A project manager leads a project team on a project. This project's goal is to enhance a product's capability in the market. What should be the top consideration when defining the team's key performance indicators (KPIs)? - CORRECT ANSWER Alignment with the customer's needs" "A project manager is working on an agile project that is currently in its third iteration. During the ongoing iteration, the customer contacts the project manager requesting additional features. These additional features are considered important and can be accommodated without requiring significant additional resources. The customer requests immediate changes to the current iteration to incorporate the additional features. How should the project manager respond? - CORRECT ANSWER Prioritize the additional features for the start of the next iteration." "An agile project is midway through its ten iteration cycles. During the last iteration, the team had to work overtime to accomplish the goal. In the iteration retrospective, the team agreed that they took more time than planned because they did not have the required experience when they executed the assigned tasks for the first time. What should the project manager do? - CORRECT ANSWER Ask the team to re-assess their effort estimates in the iteration planning session." "In order to function optimally, a project team should have a project charter that states the vision or purpose of the project and a clear set of working agreements. To achieve this, which question should the project charter answer? - CORRECT ANSWER A.Why is this project being done?" "An agile project is in its first of ten iterations. After the iteration review, the team receives stakeholder feedback that the first deliverable is not aligned with the project objectives. What should the project manager do? - CORRECT ANSWER Ask the product owner to review the product backlog and its priorities." "An agile team created a risk register for a project. All initial risks were identified using stakeholder interviews, workshops, and information from the project charter. What should the project manager do to manage the risk register and the associated risks for the remaining project duration? - CORRECT ANSWER Update the risk register and review risks with the team on a regular basis." "An agile project team is building a website for a client. The client informs the product owner that their company has decided to release the website one month ahead of schedule, in order to take advantage of a business opportunity. What should the project manager have the team do? - CORRECT ANSWER Meet as a group to assess what is possible to complete by the new timelines." "A project team adopted agile practices to meet the business need to develop an application. One of the senior team members inconsistently attends the team meetings, even the daily standup meetings. This senior team member then asks other team members to provide status updates on the senior team member's behalf. What should the project manager do to handle this situation? - CORRECT ANSWER Remind the senior team member to adhere to the team's working agreement" "An agile project to implement a new automation process in a factory is underway. The project manager needs a vendor to help with the installation. What should the project manager do before the vendor comes to work with the team? - CORRECT ANSWER Hold an orientation to ensure both parties share the same understanding of project goals and requirements." "A project manager has created the stakeholder list and is deciding how to distribute information effectively to the customer. What should the project manager do next? - CORRECT ANSWER Perform a stakeholder analysis and prepare a communications management plan" "A company has started doing agile projects. The project sponsor is frustrated and does not understand the new requirements gathering process, which seems to be incomplete and moving too fast. What should the project manager do? - CORRECT ANSWER Help the project sponsor understand the different tools and techniques available and why this one was selected" "A project manager is in the initiation phase of a new project and is preparing to develop a project team charter. The project team consists of members from different departments within the organization, and collaboration is vital for project success. What should the project manager do to create an effective project team charter? - CORRECT ANSWER Hold a kick-off meeting with the team to collaboratively define the team's purpose, roles, responsibilities, and objectives." "An agile project is in its first of 12 iterations, and each iteration lasts two weeks. In the first iteration review, the stakeholders ask for monthly reports moving forward. What should the project manager do? - CORRECT ANSWER Coach and mentor the stakeholders on agile methodologies." "A company is expanding, and the project manager is contemplating whether to hire new resources or outsource resources from an approved vendor team. What should the project manager focus on regarding this decision? - CORRECT ANSWER The cost of hiring new resources versus outsourcing resources" "An organization is trying to adopt agile approaches to execute projects for their customers. During project planning, the product owner proposed that any release to the customer should be approved by the legal department before it is shipped. The development team is disappointed as it may potentially delay releases and the delivery schedule. - CORRECT ANSWER Work with the legal department and other applicable departments to review the processes that support the project delivery." "A company must launch a global product to respond to a competition threat. As part of an agile approach, the team chooses Region X as the baseline to test the first iteration. While the product meets standards and requirements in Region X, it does not comply with two of the other regions' standards. What should the project manager do? - CORRECT ANSWER Ensure that the product meets the standards and requirements in Region X and plan future iterations to address the noncompliance with the standards in the other regions" "A functional manager involved in a project complains about the latest quality metrics reports associated with all previous iterations. The team does not think this is a valid complaint. What should the project manager do first? - CORRECT ANSWER Speak to the functional manager to understand their specific concerns" "A team member is scheduled to visit an overseas client site next week. However, the project manager overheard the team member tell a project coordinator that their functional manager denied the team member's request for time off as compensation for the client visit. The project manager needs to ensure that the team member will visit the client site next week. What should the project manager do? - CORRECT ANSWER Confirm with the team member that the client visit can take place." "An entrepreneur has initiated a software development project. The project charter has been approved, and a project manager has been assigned to oversee the project's execution. During development, unforeseen political risks arise, causing an urgent need to expedite the project. The project's sponsor has requested a report on any anticipated delays. Which tool should the project manager use to prepare the report on expected delays? - CORRECT ANSWER Trend analysis" "A vendor for a large and complex project has been performing more work than what was originally anticipated in the time and material contract. This type of contract caused the project to be behind schedule and over budget. The contract is about to expire.What should the project manager do? - CORRECT ANSWER Shift to a master services agreement with appendices for the additional work as required." "A team has recently adopted agile and is following a scrum model. There is a conflict between a lead developer and a quality assurance team member regarding their approaches, which is impacting the sprint goals. What should the project manager do to resolve these conflicts? - CORRECT ANSWER Help the team members collaborate and resolve their problem together" "During the final stage of a project, one of the key stakeholders asks the project manager to brief the executive board about the return on investment (ROI) and any relevant new commercial value identified during project implementation. What should the project manager do next? - CORRECT ANSWER Present the achieved benefits." "In order to determine a new hybrid approach for a project, the project manager decides that an assessment of the organizational culture is needed. The project manager should consider a balance between which two elements? - CORRECT ANSWER Flexibility and predictability" "During an iteration, the team spent twice as much time as expected because one of the product backlog items was complex and could not be split into smaller items. What should the project manager do? - CORRECT ANSWER Have the product owner reprioritize the product backlog." "A project is nearing completion, and a stakeholder wants to know how the project outcomes will impact the organization. What should the project manager review with the stakeholder? - CORRECT ANSWER Benefits management plan" "A project manager recently took over a project from a project manager who left the company. The new project manager is aware that the previous project manager had a very authoritarian style of management and made all the decisions regarding the project. The new project manager notices that a senior supervisor's morale is low. What should the new project manager do? - CORRECT ANSWER Identify the cause of the morale issue" "A conflict about how to proceed has developed between two team members prior to a release. The team needs to work together to complete the product release. What should the project manager do first to defuse the situation? - CORRECT ANSWER Observe the team members' interactions and talk with them about their complaints before applying a conflict resolution technique." "A project manager was assigned to deliver new software for university students. In this project, the software is being delivered to a specific niche of people. To better understand this niche, the project manager needs to develop an archetype user. How should the project manager do that? - CORRECT ANSWER Create a persona character" "A team is working in a highly regulated industry and the compliance department keeps pushing documentation and process steps that interfere with the team's desired way of working. Team frustration increases with the compliance department, and the team asks the project manager to intervene. What approach should the project manager take? - CORRECT ANSWER Help the team understand that compliance is an important part of the overall success of the project and value creation" "A project manager is managing multidisciplinary teams. During the last project review meeting, the project manager realized that there is friction between some of the team members. What should the project manager do next? - CORRECT ANSWER Evaluate the issue and apply conflict resolution techniques" "A new project manager joins an existing team. The project manager is made aware that there are strong personalities on the team, which has resulted in management becoming involved to resolve team performance issues. What should the new project manager do when first joining this team? - CORRECT ANSWER Review the team velocity records and observe the team and interactions between the team members." "A project manager is planning the next release for the software development team. The team has completed two releases to date, and the product backlog for the next release has been confirmed. Which of the following tools should the project manager use to plan the duration for the next release? - CORRECT ANSWER Work breakdown structure (WBS)" "A project team has just reached a project milestone successfully. The project manager noticed that the team performed extremely well. Which approach should the project manager use to communicate with the team about their performance? - CORRECT ANSWER Give feedback to the project team regarding their good performance in the next project meeting" "A country implements new labor laws with specific requirements for labor health and safety. The company's existing procedures haven't been updated yet, but management informed all project managers of the regulations. What should the project managers do first? - CORRECT ANSWER Review the possible impacts of the updated regulations on their projects." "In a multidisciplinary project, a project manager is delegating some project management activities to several team members. What should the project manager do first? - CORRECT ANSWER Develop a responsible, accountable, consult, and inform (RACI) chart" "An organization using a predictive approach has decided to switch to an agile approach. The organization believes it will deliver more value to its customers and has decided that all projects will adopt the agile approach. What should the project manager do to ensure benefits realization? - CORRECT ANSWER Align the benefits management plan with the product backlog" "A project manager has been assigned to a multimillion-dollar project already in execution. During a project status meeting, one of the team members mentions that there are some delays because a senior executive is not responding to communications. What should the project manager do? - CORRECT ANSWER C.Use networking to contact the senior executive to get a response" "Early in a project, the project manager realizes that one of the key team members is not prepared to perform the assigned task. How should the project manager address this issue? - CORRECT ANSWER Review the training requirements with the team member." "A project team member continues to change a colleague's deliverable during every sprint. The colleague has asked the project manager to intervene. What action should the project manager take to address the concern? - CORRECT ANSWER Speak with the team member to determine the reason for the changes." "A project is following a strategic plan that includes key milestones that have been aligned with stakeholders. As the work is being executed, new tasks arise along with important dependencies that prevent the work from progressing as planned. The team is unable to determine who should make decisions and take action on the new tasks and dependencies. What should the project manager do? - CORRECT ANSWER A.Use a RACI chart to facilitate team task accountability" "A project manager is managing an integrated project involving both hardware and software development, with a customer-approved Gantt chart and customer involvement expectations. The software development team proposes agile methodologies for development. What should the project manager do? - CORRECT ANSWER Assess the best project methodologies for continued business value." "In a large organization, a project is experiencing communication difficulties. Team members and functional leaders are expressing that they are informed too late or not included in project discussions, or are simply unaware of important project delivery information. How should the project manager address this situation? - CORRECT ANSWER Ensure adherence to the agreed process as stated in the communications plan." "In a company that recently adopted hybrid practices, a project is struggling to perform as expected. Neither the project manager nor the team members have previous experience with this new approach to project management. The project manager wants to ensure the transition to hybrid practices is producing the desired results. What should the project manager do? - CORRECT ANSWER Arrange for basic hybrid training for team members and ensure the team performs coordination meetings." "In an agile project initiation phase, a senior team member suggests using a new documentation tool based on experience on a previous project. What should the project manager do first? - CORRECT ANSWER Ask the team for feedback regarding the new documentation tool." "A team is working on an innovation project using an incremental approach. After every status meeting, some key stakeholders complain that they have not been briefed to prepare for the meeting. What should the project manager do to prevent this from occurring again? - CORRECT ANSWER Determine the meeting agenda with the key stakeholders, and share it in advance." "The project manager of a new hybrid project is trying to put together the project team. The best candidates for team members are geographically dispersed, so there is a risk that this situation will interfere with the performance of the project. Colocation would increase costs dramatically; and due to severe competition, the company is struggling financially to survive. What should the project manager do? - CORRECT ANSWER Make sure the right tools for virtual collaboration are available for the team" "A project manager provided video-based training for new software but several team members reported feeling unprepared to use it. What should the project manager have done to ensure effective training? - CORRECT ANSWER Conducted individual and team assessments on their preferred learning method." "A large transformation project that requires cross-functional effort from various business teams is in progress. Which two actions should the project manager take first to complete the stakeholder register? (Choose two) - CORRECT ANSWER " "One of the retrospective action items that has recurred for the past two iterations is related to the verification and validation of the delivered functionality before production readiness. Which two solutions should the project manager use? (Choose two) - CORRECT ANSWER " "During the final sprint review, the product owner stated that the product does not deliver any value. The project manager believes that the product meets all the provided specifications. The team is confused by the product owner's statement. What should the project manager do when using a hybrid approach? - CORRECT ANSWER Review the project's benefits management plan with the product owner." "A project manager is leading a project where a low-level stakeholder has just been promoted to a new position and has now become a high-level stakeholder. What should the project manager update to ensure the proper involvement of this stakeholder to the project? - CORRECT ANSWER Stakeholder engagement plan" "A client's interactions with the project team have been somewhat negative. Project team members don't want to be part of the project any longer. What should the project manager do? - CORRECT ANSWER C.Negotiate with the client and the project team to settle differences" "An agile project team is struggling to keep track of the changes being applied to the product, because its process is cumbersome and error-prone. What should the project manager do to address the issue? - CORRECT ANSWER Use the next retrospective to evaluate the process's effectiveness, and determine if changes are needed." "A project manager is assigned to an ongoing project with virtual team members from different countries who are working remotely in different time zones. The project manager notices that team members are not completing project activities on time and are unable to produce the expected deliverables due to irregular communications. How should the project manager resolve this? - CORRECT ANSWER Engage with the team members to understand their challenges." "A project manager has completed the project deliverable and has passed the acceptance criteria. Which statement confirms that project benefits have been achieved? - CORRECT ANSWER The deliverable has been approved and the value has been confirmed" "An IT contract for a project states that all team members must be certified in IT security. The project manager discovers that one team member presented a fake certificate. What should the project manager do first to handle this situation? - CORRECT ANSWER Update the issue log and remove the team member from the project." "On an agile project, a team member raises concerns about health and safety issues related to the project deliverable. How should the project manager handle health and safety issues on projects? - CORRECT ANSWER Ensure that the necessary health and safety requirements are met in the definition of done (DoD)." "A project manager is currently overseeing a hybrid project that has specific scope and quality requirements. However, due to recent changes in a competitor's product, there is a growing concern that the project's deliverables may become obsolete by the time the project is completed. What should the project manager do to address the potential obsolescence of deliverables? - CORRECT ANSWER B.Assess the impact of the competitor's product changes and seek approval from the change control board (CCB) to address them." "A project manager is planning for a complex project that must deliver a high-quality product within the agreed-upon budget. The project stakeholders are eager to see the product launched and are pressuring the team to deliver the product as soon as possible. The project manager must determine the project's estimated duration and address stakeholder expectations. How should the project manager determine a realistic project duration estimate? - CORRECT ANSWER estimate the duration of each project task." "A project manager is implementing a phase of an IT project in a location that is prone to security issues. A team member, working at a remote site, notifies the project manager that a permit fee was not received by the local regulatory agency involved; however, the project manager is certain that the fee was paid. The team member reminds the project manager that a test on the critical path is scheduled for that location on the same day. What should the project manager do? - CORRECT ANSWER Request a meeting with the agency officer to present the payment evidence and verify the consequences of a delayed payment to ensure that the test proceeds as planned" "A project manager is meeting with a critical third-party supplier that provides discounted services. During the meeting, the supplier complains that they are dissatisfied with their return on investment (ROI). What should the project manager do to resolve this situation and avoid putting the project at risk? - CORRECT ANSWER Discuss the issue with stakeholders and come to an agreement on a remediation plan." "At what point in an agile project should a project manager engage stakeholders? - CORRECT ANSWER Throughout the project life cycle" "A team is working on a new technology deployment project. This product has never been implemented before so there is no past data or historical records. The team is challenged to provide an initial timeline, budget, and other critical estimations to the client.How should the project manager handle this situation? - CORRECT ANSWER Develop estimations with the team and explain the assumptions to the client." "A key stakeholder is upset about the new features in the current iteration for the product. The key stakeholder was unavailable during the last review and did not have the opportunity to provide input. What should the project manager have done to prevent the stakeholder from being upset? - CORRECT ANSWER Ensured that updated project information is always accessible to all stakeholders" "A project manager is contracted to manage a project for a startup with grants from a foreign source. Midway into this project, the project manager is informed that there is a government regulatory requirement that might affect the project because the customer has foreign funding sources. - CORRECT ANSWER Confirm that the project is in compliance with all regulations and keep abreast of all legal implications." "A project manager is managing a long-term project that is behind schedule. The client is concerned that the project will be delayed. Which two actions should the project manager take to address the client's concerns? (Choose two) - CORRECT ANSWER Add more resources to critical path tasks. and Run some activities concurrently" "A project manager is managing an upgrade from an older system to a new version. Halfway through the upgrade, the older system failed to upgrade and could not be restored. What should the project manager do to manage this situation? - CORRECT ANSWER Assess the impacts of the failure and communicate them with relevant stakeholders." "In the midst of an ongoing agile construction project, the project manager receives notification that the local government has recently approved stricter sustainability legislation applying to all construction projects in the region. These new regulations will have an impact on the project's materials and processes related to sustainability. What should the project manager do first to adapt to these newly instituted environmental parameters? - CORRECT ANSWER Meet with the product owner to update the project plan to incorporate the new sustainability requirements." "A project manager decided that using an agile approach for a new project will deliver the best outcomes. Some of the team members were resistant to using agile techniques and decided to use predictive approaches to carry out their work. What should the project manager have done at the beginning of the project? - CORRECT ANSWER Advocated the use of agile techniques" "A project team is installing a fiscal metering system for a crude oil terminal. The project manager has requested a metering system, conducted a factory acceptance test, and delivered meters to the terminal for installation. While onsite, local regulators participated in the factory acceptance tests and declined approvals for the meters due to a breach of statutory procedures. This led to delays in completing testing and had an overall impact on the project cost and schedule. How could the project manager have prevented this situation? - CORRECT ANSWER Ensured compliance with the stakeholder requirements" "A project manager is assigned to a project in a country where the company has not previously done business. At the beginning of the project, the project manager realizes that there are certain regulatory requirements for which the project team has no experience. What should the project manager do next? - CORRECT ANSWER Engage a subject matter expert to check if the requirements are relevant to the project." "One of the project vendors is late in providing a related product solution, which is affecting the release due dates. What should the project manager do to help the agile team manage this impediment? - CORRECT ANSWER Work with the vendor to understand the alternatives." "For quality assurance, a quality audit was conducted on the processes being used in the project execution plan. One of the nonconformance issues raised by the auditor was that attendance lists for the project risk review meetings were unavailable. Why is an attendance list important? - CORRECT ANSWER it is evidence that risk review meetings were held with the appropriate project team members" "A compliance issue was found during the course of a project. This caused an inspection of the product by the internal audit team. As a result, the project fell behind schedule. What should the project manager have done initially to avoid this issue? - CORRECT ANSWER A.Ensured that compliance requirements were documented" "Organizations face different challenges within their operational areas due to external factors. This has required companies to develop formal engagement documents to guide their various operations. How should a project manager make their team members and stakeholders aware of the uniqueness of the organizational standards? - CORRECT ANSWER The various external factors of the project will be an input to the project management plan and will form part of the briefing at the kick-off meeting." "A project is close to completion when an unidentified and influential stakeholder appears and threatens to put the project in jeopardy by not approving the closing documents. Which two actions should the project manager have done to avoid this? (Choose two) - CORRECT ANSWER The project manager should have carried out stakeholder identification during the initiation stage of the project. and Identifying and analyzing stakeholders should have been performed as an ongoing task throughout the project duration." "A project is challenged by a multitude of problems resulting in defects and stakeholder complaints. The project manager has been contemplating a quick and effective approach to address the problems. Which two actions should the project manager take? (Choose two) - CORRECT ANSWER Use an Ishikawa diagram to help identify the problems. and Use a Pareto chart to identify how the challenges of the project should be addressed." "A project manager walked into a project office and found a team member and a supplier representative engaged in a disagreement over a clause in the supply agreement. The project manager invites the supplier for a negotiation with the project team to resolve the conflict. Applying the principles of negotiation, for what should the project manager and team aim? - CORRECT ANSWER Achieve the project objective for a win-win outcome." "As a project is nearing completion, a struggle between the product owner and the project sponsor regarding who owns the benefits derived from the deliverable becomes a matter of litigation. What should the project manager have done to prevent this conflict from occurring? - CORRECT ANSWER Developed and approved the business case jointly with the product owner and the project sponsor." "A project manager wants to ensure that virtual team meetings are effective. What should the project manager do? - CORRECT ANSWER Determine the best communication methods based on location." "At daily collaboration meetings, several team members complain that they cannot concentrate due to a noisy work environment. Who is responsible for solving this problem by creating a more conducive work environment? - CORRECT ANSWER The project manager." "A project is in the execution phase when new team members are onboarded. Before onboarding the new team members, what should the project manager do to reduce the impact of this action on project performance? - CORRECT ANSWER Conduct a session to update the existing social agreement on how the team will work collaboratively" "A lengthy upgrade project is being delivered in a series of phased outputs. The end users will face some level of disruption during each phase prior to the outputs being achieved. What should the project manager do to ensure that the intended value is being delivered at each phase? - CORRECT ANSWER Track progress toward each benefit, based on the benefits management plan." "A project is about to begin and a new regulation has imposed a deadline that will adversely impact the project. Failing to comply with the regulation will result in hefty fines for the organization. The project is key to meeting the organization's annual goals. What should the project manager do first? - CORRECT ANSWER Analyze the critical path and prioritize resources toward essential tasks" "A project team is working on backlog items within a four-week sprint. Suddenly, a critical team member announces that they will unexpectedly be absent for one week, leaving ongoing tasks incomplete. What would be the most appropriate action for the project manager to take in this situation? - CORRECT ANSWER Remove a few items from the current sprint after getting the approval of the product owner." "A project manager works in an organization where the culture encourages virtual teams. New challenges arise periodically in this environment, and the project manager currently is in the early stages of a new agile project. What should the project manager do to help the team overcome these challenges? - CORRECT ANSWER Perform a strengths, weaknesses, opportunities, and threats (SWOT) analysis to quickly identify the team's status and take appropriate action." "A company is transitioning from using a predictive approach to a hybrid predictive-agile project implementation. The leadership team is concerned about benefits realization and is closely following up on one of the project iterations with the project manager. What should the project manager do in this situation? - CORRECT ANSWER Keep delivering iterations of the solution and show the benefit increments to the leadership team." "A project team is in the planning phase of a complex project. The project has an end-date constraint to launch a new product with which they have no previous experience. The project sponsor is requesting a detailed schedule, but the team is unable to predict when tasks will occur throughout the project lifecycle, especially because some of them are dependent on deliverables by other business units. What life cycle methodology should the project manager use in this situation? - CORRECT ANSWER A hybrid life cycle including a prioritized product backlog approved by the sponsor" "A two-year project was awarded to a company six months ago, but the procurement process has not yet been initiated. What should the project manager do to get the project moving forward? - CORRECT ANSWER Bring the teams together to draft a procurement management plan" "A project manager is assigned to a project that is transitioning the organization to adopt agile principles. The project scope definition is in progress, but the project team wants to have a less formal definition. What should the project manager do first? - CORRECT ANSWER Organize a workshop with the product owner and project team to create a product backlog and acceptance criteria." "A project manager is leading a major product development project. The project is currently in the middle of the fifth sprint, and the product release is scheduled for next quarter. The project manager receives unexpected news that the company has just been formally acquired by a major competitor. This competitor already has a similar product in their portfolio. What immediate action should the project manager take to address the situation effectively? - CORRECT ANSWER Seek support from the project sponsor and initiate the appropriate change management procedures." "A team member is unable to work for one week because of sick leave. The team member is currently assigned to a task on the critical path. What is the next step the project manager should take? - CORRECT ANSWER Evaluate the possible impacts of a project delay." "A project manager works in an organization using a hybrid project delivery approach. The scope of the project is to implement a new human resources system. The infrastructure will be delivered by another project, and both projects are part of a business transformation program aimed to improve human resources processes. The project schedule needs to be finalized, but the project manager of the other project is unable to provide delivery dates for the infrastructure. What should the project manager do? - CORRECT ANSWER Develop a schedule based on the information available from the program management team and then progressively align the milestones with the infrastructure project" "A customer is upset because a critical issue for a project deliverable has not been resolved by the agile team, even though troubleshooting has been running for several weeks. During the daily meetings, the team complains about the technical challenge and their lack of knowledge to resolve the issue. Which two actions should the project manager take to resolve this situation? (Choose two) - CORRECT ANSWER Escalate the case to a functional manager to bring a technical expert to the team. and Explain the situation to the customer and include an action plan." "In the middle of executing an IT project, two project team members discover a new feature that will change the appearance of the product and make it more aesthetically appealing. Excited about the opportunity to add this feature, they approach the project manager to approve this addition to the deliverables, which will increase client satisfaction and possibly increase the company's chances of receiving additional project contracts from the client. How should the project manager respond? - CORRECT ANSWER Remind team members that, without an approved change request, the focus should be on the agreed scope" "A director is acting as the product owner for a government software project. The director is repeatedly unable to engage with the team and provide regular and important feedback on project artifacts. What should the project manager do to resolve this? - CORRECT ANSWER Determine communication preferences and review responsibilities." "Even though the customer is receiving sprint velocity and results reports from the project manager by email, escalations to the project sponsor complaining about project performance are common. What should the project manager do in this situation? - CORRECT ANSWER Schedule regular sessions with the customer to explain the reports and address feedback." "A project manager is managing a project using an agile approach. The project is nearing its final stages, and the team is reviewing the project deliverables. During this review, it becomes evident that a crucial feature is missing from the project's artifacts. This feature is necessary for the system to comply with a new government regulation. How should the project manager resolve this issue? - CORRECT ANSWER Ask the product owner to create a user story for the next sprint." "There are concerns that a scheduled-for-release product may not meet the agreed-upon end user requirements. How should a project manager avoid this situation in the future? - CORRECT ANSWER Hold a session to review the deliverable in detail." "A team member in a hybrid organization informs the project manager of a new way to execute an activity with a shorter duration. The project manager has not used the new process before, but a trusted team member explains that their previous experience with the process validates the efficacy of the new process.Which two actions should the project manager take? (Choose two). - CORRECT ANSWER Assess the impact of adopting the new process and Communicate the impact with key stakeholders." "A project manager is working in the fifth month of an implementation for a construction project. The planner reported that the current schedule performance index (SPI) and cost performance index (CPI) are 0.8 and 0.9, respectively. Which two options will help to accelerate the project? (Choose two) - CORRECT ANSWER Adjust the working procedures to streamline and improve efficiency with the current resources. Rearrange the schedule so that some activities on the critical path can be done concurrently to reduce the project duration." "What is the difference between risks and issues? - CORRECT ANSWER Risks are uncertain and issues are certain. Risks may not occur, and an issue has occurred." "The risk register is a document that records details of all identified individual risks to a project. What is the minimal content of this document? - CORRECT ANSWER Identified risks, risks owners and potential risks responses" "The project team members are dispersed across different countries. Suddenly, travel restrictions do not allow team members to collocate. When analyzing project risks, which risk analysis tools should the project manager use? (Choose two). - CORRECT ANSWER Risk checklist and Diagramming techniques" "A quantitative risk analysis tool examining each risk to determine the largest impact on the project's success. - CORRECT ANSWER Sensitivity analysis" "What are the main outputs of the risk identification process? - CORRECT ANSWER Risk report, risk register, and project documents updates" “A project manager works at a construction company. The current project is a three year, multimillion-dollar initiative to rebuild a stadium. The first phase of the project has been completed within the three month timeframe and within budget. What should the project manager do next? - CORRECT ANSWER Proceed with the contractual closure of the phase (Upon receiving closure, next phase can be started as per plan and budget.)" "During project closure, the project sponsor requests that a deliverable, developed by a contractor, be transferred to a nonprofit organization at no cost. The procurement documentation states that ownership of the deliverable reverts to the contractor once the procurement contract is finished. What should the project manager do? - CORRECT ANSWER Review the contract agreement with the contractor to modify the property of the deliverable." "A company is implementing a new computerized system. During project execution, the leader of a department that is critical to project completion raises a concern that the department's requirements are completely missing from the approved project management plan. What should the project manager have done to avoid this issue? - CORRECT ANSWER Developed a change management plan to approve changes." "Production of a specific machine in a factory was contracted through a foreign supplier. Prior to delivery of the final two components, the supplier informs the project manager that they need to renegotiate prices or the components will not be delivered. What should the project manager do first? - CORRECT ANSWER Work with the supplier to agree on new prices to minimize cost impact" "At a review meeting, the project manager learns about unclear requirements that may impact the project's scheduled completion. The project sponsor still wants to meet the original deadline. How should the project manager approach the issue using agile practices? - CORRECT ANSWER Use iterative delivery and prioritize the requirements based on their importance and impact." "A newly appointed product owner is not sure how to prioritize product specifications and mentions this challenge to the project manager. What should the project manager do to assist the product owner? - CORRECT ANSWER Coach the product owner on how to prioritize product specifications." "An innovative project is leveraging artificial intelligence (AI) to identify chemical compounds for the development of new products. The AI processing phase can vary in duration, ranging from three days to two weeks, and the outcomes are unpredictable. The project's primary objective is to deliver at least one product specification within a fixed two-month timeframe while adhering to a strict budget that cannot be increased. What action should the project manager take to optimize the use of the fixed budget and deliver the highest possible business value? - CORRECT ANSWER Plan an iteration directly after AI processing to analyze and prioritize the development goals" "A project manager has a newly formed team that includes junior members who have not worked on agile projects before. The product owner wants to ensure that the team performs as expected in the sprint. What should the project manager do? - CORRECT ANSWER Allocate time to mentor team members on agile processes" "A company has been using predictive methods for a very long time and is trying to implement a few iterative initiatives within its project framework. A project manager has been appointed to lead the first project in this hybrid environment. How should the project manager build awareness of the hybrid approach within the organization? - CORRECT ANSWER Recommend iterative methodology training for senior managers." "A member of the project team who was hired for six months to complete a specific task has decided to leave the project in the fifth month to pursue another job opportunity. What should the project manager's immediate action be? - CORRECT ANSWER Confirm the terms of the team member's contract to close their participation appropriately." "A project manager is planning for a project team that will soon start work on a critical subsystem. There are two technical alternatives identified for the subsystem, but it is not clear if either alternative will perform satisfactorily. The project will be compromised if the performance of the critical subsystem falls short. What should the project manager do first? - CORRECT ANSWER Direct the team to assess and evaluate the alternatives for the subsystem" "A project manager noticed that one team member is frequently absent from project team meetings. Instead of working on the current project, the team member has been working on a task assigned by their functional manager. What should the project manager do to resolve this issue? - CORRECT ANSWER Discuss the resource allocation with the team member's functional manager." "During the execution phase of a healthcare IT project, the customer's project manager resigns and has not been replaced. The internal project manager finds out that, as a result, key stakeholders are no longer getting updated information in a timely manner.What should the project manager do? - CORRECT ANSWER Update the communications management plan." "The project manager is responsible for a major project that involves working with many vendors. A key project conc