UPDATED ACTUAL Exam Questions and
CORRECT Answers
what is the purpose of interviews and interrogations - CORRECT ANSWER - to find the truth
what are potential errors in eye-witness identifications - CORRECT ANSWER - 45% to 60%
accounts are wrong
what factors are involved in eye-witness identifications - CORRECT ANSWER - perception,
memory recall, communication, candor
what are the percentages of how we communicate - CORRECT ANSWER - 55% gestures, 7%
words, 38% voice
what are the relationships of recall and speech - CORRECT ANSWER - speech rate is 120
words per minute
what is random recall - CORRECT ANSWER - the retelling of events in a different order to
help remember obscure memories
what are the characteristics of good listeners - CORRECT ANSWER - look at them while
speaking, clarify what I'm saying, repeats things I say, nods, pay Clos attention, does not
interrupt
what is important about verbal behavior as it relates to deception - CORRECT ANSWER -
when you get a change of rate, pitch, and volume at the same time it's 80% to 90% possibility of
a lie
what are lies of omission - CORRECT ANSWER - leaving something out of the story