WGU C212 KLM1 Task 1 |Latest Update with
Complete Solution
Task 1
Matthew Esquibel
Western Governors University
Marketing – C212
KLM1 TASK 1: MARKETING
January 8, 2025
A.. . Proposal..for..Business..Global..Expansion..–..Strategic..Marketing
Millennial..Innovations..is..a..medical..device..company..that..specializes..in..radiological..tec
hnology..devices.. . They..are..based..in..Austin,..Texas,..and..do..business..only..in..the..United..
States.
A1.. . Identify..new..products. .
Millennial..Innovations..currently..manufactures..MRI,..X-
rays,..and..other..medical..devices..and..equipment..in..their..U.S...facilities,..such..as..treatment..beds..
and..chairs...It..also..sells..to..hospitals..and..free-
standing..radiology..centers..across..the..U.S.. . The..company..has..decided..to..expand..its..devices..i
nto..the..global..market..and..start..with..two..new..products..to..expand..its..Nuclear..Medicine..equip
ment..line..in..other..countries.. . They..have..decided..to..develop..and..sell..PET..scan..machines,..suc
h..as..Gamma..Cameras,..which..help..detect..energy..and..develop..images..of..internal..organs..and..t
issue..function..in..the..body.. . They..have..decided..to..expand..into..Uganda.
A1A:. . Methods..used..to..determine..need
, 2
Millennial..Innovations..surveyed..other..countries..to..decide..where..their..best..marke
t..would..be.. . Their..first..survey..was..done..online..and..sent..to..hospital..administrat
ors..with..fundamental..questions..of..need..and..feasibility..in..Uganda.. . Due..to..the..l
ack..of..radiology..technology..in..the..country,..the..results..came..back..positive..in..m
ore..than..one..way...With..better..technology,..they..could..provide..better..care..and..at
tract..more..radiology..and..nuclear..medicine..technologists.. . The..survey..asked..for..
contact..information..to..follow..up..with..more..information.
Their..second..survey..was..done..via..phone..calls..to..hospitals..in..the..capital..and..sur
rounding..area...Hospital..administrators..were..asked..about..the..need..for..and..curre
nt..selection..of..devices..in..the..country..and..the..availability..of..the..devices..in..the..c
ountry.. . The..survey..concluded..that..the..devices..would..be..used..if..made..available
..in..Uganda..at..a..reasonable..price,..along..with..the..reliability..of..the..equipment..if..
purchased.
Their..third..method..was..an..in-
person..presentation..of..the..devices..they..wanted..to..design..and..sell..in..Uganda.. . T
hey..presented..to..physicians,..hospital..directors,..and..imaging..technicians.. . They..
presented..prototypes..of..their..products,..explained..their..selling..options,..showed..th
eir..current..devices..and..reputation..of..quality,..and..got..positive..feedback..from..the
ir..audience..that..showed..interest..and..willingness..to..buy..the..new..products.
A1B:..Competitive..Advantage
Their..major..competitor..in..the..U.S...is..Phillips..Healthcare,..and..Millenial..Innov
ations..will..have..a..competitive..advantage..over..them..in..terms..of..pricing..and..ava
ilability...During..their..research,..they..found..that..one..of..the..main..reasons..they..h
ave..such..a..hard..time..finding..quality..devices..is..due..to..funding.. . Most..of..the..fa
cilities,..which..are..very..few,..are..underfunded..and..understaffed.. . Millennial..Inn