QMBR8 ASSIGNMENT 1 2025
DISCLAIMER: THIS IS NOT AN OFFICIAL GUIDE FROM UNISA. THE REPORT IS
NOT PREPARED NOR APPROVED BY MANCOSA, RATHER REPRESENTS A
POSSIBLE SOLUTION TO THE TASK CONSISTENT WITH THE THEORY OF
QMBR8. THIS REPORT IS INTENDED TO ASSIST STUDENTS IN GETTING
STARTED WITH THEIR ASSIGNMENT, AND IN NO CASE THIS DOCUMENT
SHOULD BE USED FOR CHEATING. WE BELIEVE THIS WILL BE A GOOD
STARTING POINT AS IT WAS PREPARED BY OUR TEAM OF PROFESSIONAL
PRIVATE TUTORS WHO ARE EXPERTS IN THE FIELD, AND IT WAS PREPARED
USING VARIOUS SOURCES. ANY SIMILARITY WITH ANY EXISTING THEORY OR
DISCUSSION BY OTHER AUTHORS IS EXCUSED. THE AUTHORS HOWEVER DO
NOT CLAIM MONOPOLY TO KNOWLEDGE HENCE MODIFICATION OF THE
ANSWERS CONTAINED IN THIS FRAMEWORK MAY NOT BE PROHIBITED AS IT
CONTRIBUTES EXPANSION OF KNOWLEDGE. FOR ANY FURTHER GUIDELINE
ABOUT THE INFORMATION CONTAINED HERE AND THE MODULE IN GENERAL,
CONTACT PASSMATE TUTORIALS.
WE ASSIST WITH OTHER MODULES INCLUDING:
ECSs, FACs, MACs, MNGs, INTs, TRLs, HMEMS, PRMs, PROs, MNBs, DSC, QMI,
MNMs, MNO, MNPs, FIN, PUBs, MNMs, RESEARCH among others.
WE OFFER CLASSES, ASSIGNMENT GUIDELINES, EXAMINATION
PREPARATION, RESEARCH AND RESEARCH PROPOSALS, DISSERTATION
EDITING etc.
OTHER THAN UNISA, WE ALSO ASSIST STUDENTS AT VARIOUS INSTITUTIONS
INCLUDING MANCOSA, REGENT, REGEYNESES, BOSTON, STADIO, OLG, UJ,
UP etc
For any enquiries the following numbers can be used for calling, sms, whatsapp and
telegram
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144 or
email
1|Page
,QMBR8 ASSIGNMENT 1 2025
Table of Contents
QUESTION 1 ............................................................................................................. 3
QUESTION 2 ........................................................................................................... 13
QUESTION 3 ........................................................................................................... 22
QUESTION 4 ........................................................................................................... 36
2|Page
,QMBR8 ASSIGNMENT 1 2025
QUESTION 1
1. Theoretical Foundations of the 5Ws Framework
The 5Ws framework (Who, What, Why, Where, When) is a foundational tool in
research methodology, helping researchers structure their investigations
systematically (Bryman & Bell, 2019). This framework ensures clarity, relevance, and
methodological rigor in academic studies. Below is a detailed theoretical discussion of
each component, followed by an application to the case study on hybrid working at
ABC Limited.
(1) Who? (Participants/Stakeholders)
Definition: Identifies the target population of the study (Saunders et al., 2023).
Theoretical Importance
Ensures the study focuses on the right demographic.
Helps in sampling strategy (random, stratified, purposive).
Critical for generalizability (Creswell, 2023).
Examples in Research
Employees in a corporate study (Hackman & Oldham, 1976).
Customers in market research (Kotler & Keller, 2022).
(2) What? (Research Focus/Phenomenon)
Definition: Specifies the key variables or concepts under investigation.
Theoretical Importance:
Defines the scope of the study (Yin, 2018).
Helps in operationalizing variables (Field, 2022).
3|Page
, QMBR8 ASSIGNMENT 1 2025
Examples in Research
Impact of leadership styles on performance (Bass, 1985).
Effects of remote work on productivity (IWG, 2024).
(3) Why? (Purpose/Justification)
Definition: Explains the rationale behind the study.
Theoretical Importance
Justifies research significance (Bryman, 2016).
Links to gap in literature (Boote & Beile, 2005).
Examples in Research
Addressing lack of hybrid work studies in Africa (PwC, 2023).
Improving employee well-being (Greenhaus & Beutell, 1985).
(4) Where? (Geographical/Organizational Context)
Definition: Identifies the setting of the study.
Theoretical Importance
Ensures contextual relevance (Yin, 2018).
Affects external validity (Saunders et al., 2023).
Examples in Research
A study in South African telecom firms (ABC Limited).
Comparative studies across countries (Hofstede, 1980).
(5) When? (Temporal Context)
4|Page
DISCLAIMER: THIS IS NOT AN OFFICIAL GUIDE FROM UNISA. THE REPORT IS
NOT PREPARED NOR APPROVED BY MANCOSA, RATHER REPRESENTS A
POSSIBLE SOLUTION TO THE TASK CONSISTENT WITH THE THEORY OF
QMBR8. THIS REPORT IS INTENDED TO ASSIST STUDENTS IN GETTING
STARTED WITH THEIR ASSIGNMENT, AND IN NO CASE THIS DOCUMENT
SHOULD BE USED FOR CHEATING. WE BELIEVE THIS WILL BE A GOOD
STARTING POINT AS IT WAS PREPARED BY OUR TEAM OF PROFESSIONAL
PRIVATE TUTORS WHO ARE EXPERTS IN THE FIELD, AND IT WAS PREPARED
USING VARIOUS SOURCES. ANY SIMILARITY WITH ANY EXISTING THEORY OR
DISCUSSION BY OTHER AUTHORS IS EXCUSED. THE AUTHORS HOWEVER DO
NOT CLAIM MONOPOLY TO KNOWLEDGE HENCE MODIFICATION OF THE
ANSWERS CONTAINED IN THIS FRAMEWORK MAY NOT BE PROHIBITED AS IT
CONTRIBUTES EXPANSION OF KNOWLEDGE. FOR ANY FURTHER GUIDELINE
ABOUT THE INFORMATION CONTAINED HERE AND THE MODULE IN GENERAL,
CONTACT PASSMATE TUTORIALS.
WE ASSIST WITH OTHER MODULES INCLUDING:
ECSs, FACs, MACs, MNGs, INTs, TRLs, HMEMS, PRMs, PROs, MNBs, DSC, QMI,
MNMs, MNO, MNPs, FIN, PUBs, MNMs, RESEARCH among others.
WE OFFER CLASSES, ASSIGNMENT GUIDELINES, EXAMINATION
PREPARATION, RESEARCH AND RESEARCH PROPOSALS, DISSERTATION
EDITING etc.
OTHER THAN UNISA, WE ALSO ASSIST STUDENTS AT VARIOUS INSTITUTIONS
INCLUDING MANCOSA, REGENT, REGEYNESES, BOSTON, STADIO, OLG, UJ,
UP etc
For any enquiries the following numbers can be used for calling, sms, whatsapp and
telegram
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144 or
1|Page
,QMBR8 ASSIGNMENT 1 2025
Table of Contents
QUESTION 1 ............................................................................................................. 3
QUESTION 2 ........................................................................................................... 13
QUESTION 3 ........................................................................................................... 22
QUESTION 4 ........................................................................................................... 36
2|Page
,QMBR8 ASSIGNMENT 1 2025
QUESTION 1
1. Theoretical Foundations of the 5Ws Framework
The 5Ws framework (Who, What, Why, Where, When) is a foundational tool in
research methodology, helping researchers structure their investigations
systematically (Bryman & Bell, 2019). This framework ensures clarity, relevance, and
methodological rigor in academic studies. Below is a detailed theoretical discussion of
each component, followed by an application to the case study on hybrid working at
ABC Limited.
(1) Who? (Participants/Stakeholders)
Definition: Identifies the target population of the study (Saunders et al., 2023).
Theoretical Importance
Ensures the study focuses on the right demographic.
Helps in sampling strategy (random, stratified, purposive).
Critical for generalizability (Creswell, 2023).
Examples in Research
Employees in a corporate study (Hackman & Oldham, 1976).
Customers in market research (Kotler & Keller, 2022).
(2) What? (Research Focus/Phenomenon)
Definition: Specifies the key variables or concepts under investigation.
Theoretical Importance:
Defines the scope of the study (Yin, 2018).
Helps in operationalizing variables (Field, 2022).
3|Page
, QMBR8 ASSIGNMENT 1 2025
Examples in Research
Impact of leadership styles on performance (Bass, 1985).
Effects of remote work on productivity (IWG, 2024).
(3) Why? (Purpose/Justification)
Definition: Explains the rationale behind the study.
Theoretical Importance
Justifies research significance (Bryman, 2016).
Links to gap in literature (Boote & Beile, 2005).
Examples in Research
Addressing lack of hybrid work studies in Africa (PwC, 2023).
Improving employee well-being (Greenhaus & Beutell, 1985).
(4) Where? (Geographical/Organizational Context)
Definition: Identifies the setting of the study.
Theoretical Importance
Ensures contextual relevance (Yin, 2018).
Affects external validity (Saunders et al., 2023).
Examples in Research
A study in South African telecom firms (ABC Limited).
Comparative studies across countries (Hofstede, 1980).
(5) When? (Temporal Context)
4|Page
