AND ANSWERS.
IT Governance Benefits - ---Answers------ Maintain quality
information to support business decision making
- Generate value from its investment in IT
- Use IT to achieve operational excellence
- Maintains IT related risks at an acceptable level
- Optimize the cost of IT (not over engineered)
- Comply with legislative, regulatory and contractual
requirements
Objectives of Business-IT Governance - ---Answers------
Decisions regarding IT are made at the right level
- Issues of enterprise strategy and business operating model
are business decisions
- Demand is managed based on business value
- Supply is managed by the Provider Leadership Team
IT Governance Domains - ---Answers-----Business IT
Principles
Enterprise Architecture
IT Infrastructure Strategies
Business Application Needs
IT Investment Prioritization and Value Relization
,Business Transition Management - ---Answers-----A
deliberate approach for managing the human dynamics before,
during and after implementing a business change initiative in
order to prevent 'business value leakage'.
Value of Business Transition Management - ---Answers------
Identifies who is impacted and how
- Engages stakeholders
- Helps the Business Partners to plan for the new "normal
operations"
BRM as a Transition Advisor - ---Answers-----Ensures
smooth transitions to ensure the business harvests the full
value from the initiative
BRM as a Transition Leader - ---Answers------ Ensure
smooth adoption of BRM, BRM works effectively with other
roles, demand shaped and supply coordinated to achieve the
highest value from the investment portfolio
Formula for Change - ---Answers-----Organization change
occurs when:
(UxVxFS)>R
U- urgency for change
V- Vision
, FS - First concrete steps
R - resistance
Pain Drives Change - ---Answers------ Immediate
Discomfort (Current Problem)
- Impending Discomfort (Anticipated Problem)
- Loss of a gain that is within our grasp (Current Opportunity)
- Loss of a gain and looks possible to achieve (Anticipated
Opportunity)
3 things needed to engage people in change - ---Answers----
-- reason to change (the pain)
- vision for the new state (the remedy)
- meaningful path to get started on journey to the new state
Urgency for Change (Business Drivers) - ---Answers------
Strategic
- Financial
- Customer
- Operational
- Employee
- Regulatory
- Social
Key Roles in the Transition Network - ---Answers-----1.
Stakeholders (impacted in some way)