CMN 003V Midterm 1 Exam Questions and
Answers 100% verified 2025.
Why is communication important?
Essential to your personal and professional success
Nature of Communication
Unavoidable
Strategic: use communication for purpose
Relational: includes building, maintaining and ending relationships.
Instrumental: things we want to achieve.
Identity management: self-presentation goals
Irreversible: can't recall what we said.
A process
Identity management
How we desire to present ourselves
How is communication irreversible?
Once, we said it, we said it
How is communication a process?
A message isn't sent or received in isolation
What is the basic communication model?
Interaction model
What does the interaction model include?
,Sender, channel, noise, feedback
Sender
person who transmits the message
Channel
method used to deliver the message
Noise
factors that interfere with the message
Feedback
receivers response to the message
Transactional model/competent model
Expands by recognizing additional types of contexts that affect communication (social, relational,
cultural)
Social context
refers to the social norms that guide communication choices in certain situations
Relational context
refers to your relationship with those that you are communicating with/audience
Cultural context
refers to the learned behaviors of a specific culture
Three reasons why we communicate
Express affiliation, maintain relationships, influence others
Express affiliation
The feeling of connectedness we have with other people. Expressing our association with someone
by expressing liking, love, respect as well as dislike, hatred or disrespect.
How do we express affiliation?
Can be expressed verbally, nonverbally, or mediated
, Maintain relationships
What we do and say affects others and what others say and do affects us
Influence others
Most communication is influential in one way or another and some is intentional
Communication Apprehension
Someone's fear or anxiety associated with real or anticipated communication. Varies person to
person, context to context.
Characteristics of Effective Communication
Strategic, professional, adaptable
Being strategic
purposeful , Audience-oriented ,Persuasive
Being professional
Appropriate to the situation/context, Clear and concise, Ethical
Being adaptable
Culturally sensitive, Collaborative
What does verbal communication consist of?
Words and verbal fillers
Verbal fillers
Things like mmmmm
Language
System of symbols (words) that we use to think about and communicate
How is language symbolic?
words are symbols that represent people, ideas or things and agreed upon by a language using
community
Example of how language is symbolic
Answers 100% verified 2025.
Why is communication important?
Essential to your personal and professional success
Nature of Communication
Unavoidable
Strategic: use communication for purpose
Relational: includes building, maintaining and ending relationships.
Instrumental: things we want to achieve.
Identity management: self-presentation goals
Irreversible: can't recall what we said.
A process
Identity management
How we desire to present ourselves
How is communication irreversible?
Once, we said it, we said it
How is communication a process?
A message isn't sent or received in isolation
What is the basic communication model?
Interaction model
What does the interaction model include?
,Sender, channel, noise, feedback
Sender
person who transmits the message
Channel
method used to deliver the message
Noise
factors that interfere with the message
Feedback
receivers response to the message
Transactional model/competent model
Expands by recognizing additional types of contexts that affect communication (social, relational,
cultural)
Social context
refers to the social norms that guide communication choices in certain situations
Relational context
refers to your relationship with those that you are communicating with/audience
Cultural context
refers to the learned behaviors of a specific culture
Three reasons why we communicate
Express affiliation, maintain relationships, influence others
Express affiliation
The feeling of connectedness we have with other people. Expressing our association with someone
by expressing liking, love, respect as well as dislike, hatred or disrespect.
How do we express affiliation?
Can be expressed verbally, nonverbally, or mediated
, Maintain relationships
What we do and say affects others and what others say and do affects us
Influence others
Most communication is influential in one way or another and some is intentional
Communication Apprehension
Someone's fear or anxiety associated with real or anticipated communication. Varies person to
person, context to context.
Characteristics of Effective Communication
Strategic, professional, adaptable
Being strategic
purposeful , Audience-oriented ,Persuasive
Being professional
Appropriate to the situation/context, Clear and concise, Ethical
Being adaptable
Culturally sensitive, Collaborative
What does verbal communication consist of?
Words and verbal fillers
Verbal fillers
Things like mmmmm
Language
System of symbols (words) that we use to think about and communicate
How is language symbolic?
words are symbols that represent people, ideas or things and agreed upon by a language using
community
Example of how language is symbolic
