Workplace Violence Exam Solved
Correctly To Score A+
What is workplace violence CORRECT ANSWERS Any physical assault, threatening
behavior, or verbal abuse occurring in the work setting.
A workplace CORRECT ANSWERS any location either permanent or temporary where
an employee performs any work-related duty (Too often dentists don't think of their
office as a "workplace")
Where does workplace violence occur CORRECT ANSWERS It includes buildings,
parking lots, field locations, clients' locations, and traveling to and from work
assignments.
Forms of violence CORRECT ANSWERS -Threats
-Physical violence
-Harassment
-Intimidation
-Shootings
-Rapes
-Psychological Traumas
-Threats or obscene phone calls
-Being followed, sworn, or shouted at
Who commits workplace violence? CORRECT ANSWERS 1) Strangers
2) Customers
3) Co-workers
4) Personal relations
Is workplace violence common? CORRECT ANSWERS -Workplace homicides have
steadily decreased (397 in 2013; 1,068 in 1993)
-Fed. Govt. reports that it costs billions of dollars each year.
-In 2009 more than 137,000 workers were treated in ER's for nonfatal assaults
-In 2009, 572,000 estimated nonfatal violent crimes
Are dental offices at Risk? CORRECT ANSWERS FBI reports these risk factors:
1) Working late night or early morning
2) Exchanging money with public
3) Working alone or small groups
4) Uncontrolled access to workplace
5) Areas of consistent problems
So. . . Not really
Distress signs CORRECT ANSWERS - Direct or veiled threats of harm
Correctly To Score A+
What is workplace violence CORRECT ANSWERS Any physical assault, threatening
behavior, or verbal abuse occurring in the work setting.
A workplace CORRECT ANSWERS any location either permanent or temporary where
an employee performs any work-related duty (Too often dentists don't think of their
office as a "workplace")
Where does workplace violence occur CORRECT ANSWERS It includes buildings,
parking lots, field locations, clients' locations, and traveling to and from work
assignments.
Forms of violence CORRECT ANSWERS -Threats
-Physical violence
-Harassment
-Intimidation
-Shootings
-Rapes
-Psychological Traumas
-Threats or obscene phone calls
-Being followed, sworn, or shouted at
Who commits workplace violence? CORRECT ANSWERS 1) Strangers
2) Customers
3) Co-workers
4) Personal relations
Is workplace violence common? CORRECT ANSWERS -Workplace homicides have
steadily decreased (397 in 2013; 1,068 in 1993)
-Fed. Govt. reports that it costs billions of dollars each year.
-In 2009 more than 137,000 workers were treated in ER's for nonfatal assaults
-In 2009, 572,000 estimated nonfatal violent crimes
Are dental offices at Risk? CORRECT ANSWERS FBI reports these risk factors:
1) Working late night or early morning
2) Exchanging money with public
3) Working alone or small groups
4) Uncontrolled access to workplace
5) Areas of consistent problems
So. . . Not really
Distress signs CORRECT ANSWERS - Direct or veiled threats of harm
