Fully Explained Solutions
What do you tell a customer who asks what Lincoln PHEV models are
currently available? Correct Answer - Aviator Grand Touring and Corsair
Grand Touring
What do you say to a customer who asks what company is GM's Ultium EV
Battery partner? Correct Answer - LG Energy
What website would you visit to show a customer the My Plug-in Hybrid
Calculator? Correct Answer - fueleconomy.gov
What would you tell a customer who wants to know how many EVs and
batteries Hyundai's new EV plant in Georgia will be capable of producing per
year? Correct Answer - Up to 300,000
Which insurance company sponsors a website where you can take customers
to search local, state and national gas prices? Correct Answer - *NOT*
Geico
AAA?
Which of the following is NOT an objective to building your competitive
knowledge? Correct Answer - To build a higher gross margin into every
deal
Which of the following is a reason to NOT create a competitive comparison for
a customer? Correct Answer - Customer did not mention a competitor
What would your answer be if a customer asks what manufacturer is Honda's
strategic EV partner? Correct Answer - General Motors
What would be your answer if a customer asks what the top-selling Electrified
Vehicle in the U.S. was in 2022? Correct Answer - Tesla Model Y
What cost do you need to calculate potential customer fuel savings by using
electricity instead of gas? Correct Answer - Cost per kWh in your local
area