Page |1
NAB NHA Exam- HR Questions with
Detailed Verified Answers (100% Correct
Answers) /Already Graded A+
purpose of human resources
Ans: to provide quality resident care with efficiency and economy. MUST:||1. Employ
qualified person for each position.|2. Create a POSITIVE WORK ENVIRONMENT
What are the three factors that promote positive work environment between staff and management:
Ans: a. POLICIES and PROCEDURES- clear guidelines for employees to work by. |b. SOCIAL
ENVIRONMENT - people like to wrk with others (few hermits) i like the I work with: pleasant,
congenial, cooperative |c. WORK ITSELF- interesting, challenging, satisfying, fulfilling - i like
what i do. |
EEOC
Ans: Equal Employment Opportunity Commission
OSHA
Ans: Occupational Safety and Health Administration
INS
Ans: Immigration and Naturalization Service
Policies, Procedures, and Rules (PPR's)
Ans: 1. FIRST STEP in human resource management|2. PURPOSE: provide information on
what management expects of employees and what employees expect from management|3.
DEFINITIONS| policies - flexible| rules - inflexible|4. EMPLOYEES HANDBOOK - simply
written PPR's on personnel management. Copy for each emplyee.
staffing requirements for DON
Ans: Must be an a registered nurse. May serve as charge nurse only when 60 or fewer
residents. Must have a RN 8 consecutive hours a day/ 7 days per week unless have a waiver.
staffing requirements for charge nurse
, Page |2
Ans: licensed nurse on each tour of duty unless have a waiver (waivers for medicare facility
granted by CMS; for medicaid, by state)
staffing requirements for CNAs
Ans: each state must maintain a registry which includes name, address, SS #, DOB, record of
training and competency evaluation completed, (name and date of program), documentation
of any act of neglect, abuse, or misappropriation property.
policies/procedures for CNA requirements
Ans: 1. NURSING home must verify that CNA is registered and is in good standing before
hiring|2. RE-registration every 2 years|3. DISCIPLINE. if CNA is reported to have committed
any violations of concerning abuse, neglect, or misappropriation of property, the administrator
must:| - insure that it cannot happen again until the case is completed. 30 days.| - report
incident to the state Medicaid complaints office.| - do a full investigation and document.|4.
NEVER hire a CNA found guilty of one of these three violations.|5.NURSING hours /resident
days - set by state, approved by CMS
staffing requirements for Social Worker|
Ans: More than 120 bed facility, SW must have at least bachelors degree in social work orin
human services field (sociology, special ed., rehab, counseling, psychology, etc.) PLUS 1 year
supervised SW experience working with individuals in health care facility.| 120 beds or less;
state sets requirement.
Resident Activity Director (RAD): Therapeutic Recreation Specialist
Ans: preferred: licensed or registered, if applicable, or eligible for certification as a TRSor
an activities professional by a recognized accrediting body; or is a OT or OTA; or in a social
or recreational program withing the past 5 years. 1 of which was full time in a patient
activities program in a health care setting.
staffing requirements for dietitian
Ans: registered by ADA, or qualified by education, training, experience as approved by
state| Dietary Manager - certified by board of Dietary Managers as a Certified Dietary
Manger (CDM)
staffing requirements for consultants, professionals
Ans: administrator must ensure all outside resources used are qualified to provide service|
pharmacists| rehab therapists|
are there any specifications for workers in dietary, housekeeping, laundry, and maintenance?
Ans: no specifications. a director of environmental services preferred to be over the last three
departments
Define job
NAB NHA Exam- HR Questions with
Detailed Verified Answers (100% Correct
Answers) /Already Graded A+
purpose of human resources
Ans: to provide quality resident care with efficiency and economy. MUST:||1. Employ
qualified person for each position.|2. Create a POSITIVE WORK ENVIRONMENT
What are the three factors that promote positive work environment between staff and management:
Ans: a. POLICIES and PROCEDURES- clear guidelines for employees to work by. |b. SOCIAL
ENVIRONMENT - people like to wrk with others (few hermits) i like the I work with: pleasant,
congenial, cooperative |c. WORK ITSELF- interesting, challenging, satisfying, fulfilling - i like
what i do. |
EEOC
Ans: Equal Employment Opportunity Commission
OSHA
Ans: Occupational Safety and Health Administration
INS
Ans: Immigration and Naturalization Service
Policies, Procedures, and Rules (PPR's)
Ans: 1. FIRST STEP in human resource management|2. PURPOSE: provide information on
what management expects of employees and what employees expect from management|3.
DEFINITIONS| policies - flexible| rules - inflexible|4. EMPLOYEES HANDBOOK - simply
written PPR's on personnel management. Copy for each emplyee.
staffing requirements for DON
Ans: Must be an a registered nurse. May serve as charge nurse only when 60 or fewer
residents. Must have a RN 8 consecutive hours a day/ 7 days per week unless have a waiver.
staffing requirements for charge nurse
, Page |2
Ans: licensed nurse on each tour of duty unless have a waiver (waivers for medicare facility
granted by CMS; for medicaid, by state)
staffing requirements for CNAs
Ans: each state must maintain a registry which includes name, address, SS #, DOB, record of
training and competency evaluation completed, (name and date of program), documentation
of any act of neglect, abuse, or misappropriation property.
policies/procedures for CNA requirements
Ans: 1. NURSING home must verify that CNA is registered and is in good standing before
hiring|2. RE-registration every 2 years|3. DISCIPLINE. if CNA is reported to have committed
any violations of concerning abuse, neglect, or misappropriation of property, the administrator
must:| - insure that it cannot happen again until the case is completed. 30 days.| - report
incident to the state Medicaid complaints office.| - do a full investigation and document.|4.
NEVER hire a CNA found guilty of one of these three violations.|5.NURSING hours /resident
days - set by state, approved by CMS
staffing requirements for Social Worker|
Ans: More than 120 bed facility, SW must have at least bachelors degree in social work orin
human services field (sociology, special ed., rehab, counseling, psychology, etc.) PLUS 1 year
supervised SW experience working with individuals in health care facility.| 120 beds or less;
state sets requirement.
Resident Activity Director (RAD): Therapeutic Recreation Specialist
Ans: preferred: licensed or registered, if applicable, or eligible for certification as a TRSor
an activities professional by a recognized accrediting body; or is a OT or OTA; or in a social
or recreational program withing the past 5 years. 1 of which was full time in a patient
activities program in a health care setting.
staffing requirements for dietitian
Ans: registered by ADA, or qualified by education, training, experience as approved by
state| Dietary Manager - certified by board of Dietary Managers as a Certified Dietary
Manger (CDM)
staffing requirements for consultants, professionals
Ans: administrator must ensure all outside resources used are qualified to provide service|
pharmacists| rehab therapists|
are there any specifications for workers in dietary, housekeeping, laundry, and maintenance?
Ans: no specifications. a director of environmental services preferred to be over the last three
departments
Define job
