WGU D433 CTN1 Task 2 |Latest Update with Complete Solution

WGU D433 CTN1 Task 2 |Latest Update with Complete
Solution

Name: Tamara Verhyen
Student ID: 012314594
Course: D433
CTN1 — CTN1 Task 2: Learning and Development and Performance Evaluation

Part..A:

Identifying..the..training..needs..for..the..sales..manager..position..will..be..crucial..for..the..co

ntinued..success..of..Jaunty..Coffee..Company...Since..this..is..a..new..employee,..it..would..make..th

e.most..sense..to..learn..what..they..need..to..be..trained..on..to..excel..in..the..position...Potential..gap

s..in..the..new..sales..manager..could..be..identified..during..the..onboarding..process..and..even..befo

re..they.are..officially..hired..for..the..interview..stage.

Another..step..will..be..to..determine..the..training..format..and..delivery...Since..previous..

and.current..employees..have..reported..their..disdain..for..the..current..learning..and..developme

nt..program,..it..will..be..essential..to..adapt..it..so..it..can..be..successful...Currently,..training..is..o

nly..provided..once..or..twice..a..year..in..person...It..would..be..better..to..adopt..a..virtual..program..

to..allow.more..employees..to..participate.



Part..B:

A..learning..technique..that..can..be..applied..to..the..learning..and..development..program..f

or..the..new..sales..manager..is..digital..learning...Since..Jaunty..Coffee..Company..is..expanding,..e

mployees..will..be..in..different..locations...Digital..learning..will..allow..the..program..to..succeed..even

..if..the..sales..manager..isn’t..in..the..exact..location..of..the..trainer.


Blended..learning..is..an..additional..learning..technique..that..can..be..applied..in..this..scena

rio..This..would..allow..the..sales..manager..to..learn..independently..and..in..person..with..a..trainer...