CPI Exam Questions and Correct Detailed Answers (Verified Answers) ||Already Graded A+||Newest Version

CPI Exam Questions and Correct Detailed Answers
(Verified Answers) ||Already Graded A+||Newest
Version
Quiz: Crisis Development Model

Ans: Individual Behavior Staff Attitude

1. Anxiety 1. Supportive

2. Defensive 2. Directive

3. Acting Out 3. Non-Violent Crisis Intervention

4. Tension Reduction 4. Therapeutic Rapport



Quiz: Anxiety

Ans: A noticeable increase or change in behavior



Quiz: Supportive

Ans: An empathic, non-judgmental approach attempting to alleviate. (Listening, take a
break)



Quiz: Defensive

Ans: Beginning stage of loss of rational. (Belligerent, Challenging)



Quiz: Directive

Ans: Staff takes control of the potential escalation. (Timer, Walk)




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, Quiz: Acting-Out Person

Ans: Total loss of control.



Quiz: Nonviolent Crisis Intervention

Ans: Restraint is last resort



Quiz: Tension Reduction

Ans: Decreases in emotional and physical energy that occurs after a person acts out,
regaining rational.



Quiz: Therapeutic Rapport

Ans: Crying, falling asleep, apologizing, hugging.



Quiz: Proxemics

Ans: 1 1/2-3 feet space (depends on size, gender, cultural)



Quiz: Paraverval Communication

Ans: Tone, Volume, Candance



Quiz: Verbal Escalation Continuum

Ans: Question, Refusal, Release, Intimidation, Tension Reduction



Quiz: Questioning



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