ACTUAL Exam Questions and CORRECT
Answers
Early intervention - CORRECT ANSWER - act immediately at the first signs of any action
that could lead to a potential incident to prevent an incident or emergency from developing, can
prevent accidents/rescues/first aid
How to deal with a complaint - CORRECT ANSWER - Repeat it back, write it down, say
what you'll do and when, listen carefully
HSE - CORRECT ANSWER - Health and Safety Executive; if you don't follow your
training as taught, you could be liable for breach of HSE section 7, this is not the law
PSOP - CORRECT ANSWER - Pool Standard Operating Procedure, includes NOP and
EAP
NOP - CORRECT ANSWER - Normal Operating Procedure - includes
dimensions/gradients/pool depth, emergency equipment, features/equipment, other info (ex.
alarms, exit routes) - policies and regulations surrounding training, opening and closing checks
EAP - CORRECT ANSWER - Emergency Action Plan - rules to follow when abnormal
events occur, ex. overcrowding, first aid, thunder and lightning, etc. MUST BE DETAILED
Ongoing Traning - CORRECT ANSWER - 2 hours are required legally per month for
lifeguards
Reasonable care - CORRECT ANSWER - Must be taken for employee selves and for
others
, Employer must - CORRECT ANSWER - among other things, protect the health, welfare,
and safety of their employees at work, and also members of the public using their premises
MHSAWR - CORRECT ANSWER - Management of Health and Safety at Work
Regulations. Requires employers to: conduct a risk assessment, produce normal operation
procedures, produce emergency action plans, provide information and training, have access to a
competent advisor, protect vulnerable groups such as young persons and new/expectant mothers,
work with other employers on site
COSHH Regulations - CORRECT ANSWER - Control of Substances Hazardous to Health
Regulations: requires employers to control from substances that are hazardous to health vis
procedures, regulations, rules, and proper cleaning
First Aid at Work Regulations - CORRECT ANSWER - require a first aider to be on-site
and appropriate equipment and facilities to be provided
Manual Handling Operations Regulations - CORRECT ANSWER - require you to lift,
carry, push, and pull equipment around the workplace safely and in accordance with your
training
Personal Protective Equipment (PPE) Regulations - CORRECT ANSWER - Regulations
require you to use, wear, store, and clean personal protective equipment that you are provided
with. Also report any defects to your line manager
Health and Safety (Safety Signs and Signals) Regulations - CORRECT ANSWER -
require employers to use a safety sign where there is a significant risk to health and safety that
has not been avoided or controlled by the methods required under other relevant law, provided
use of a sign can help reduce the risk. Types: Prohibition, Warning, Mandatory, Emergency
escape or first-aid sign
Electricity at Work Regulations - CORRECT ANSWER - follow procedures and training
given for the use of any systems of equipment powered by electricity. also may be required to
complete visual checks prior to using equipment.