Firefighter 1 & 2 Study Guide (questions 101-
200) questions and 100% verified correct
answers
What is the NFPA standard on open-circuit self-contained breathing apparatus? -
Correct Answer NFPA 1981
What is the NFPA standard on personal alert safety systems? - Correct Answer NFPA
1982
Which of the following is NOT produced by residential or commercial fires? - Correct
Answer Nitrogen dioxide
What is another term for communication center dispatchers? - Correct Answer
Telecommunicators
What does the A stand for in CAD? - Correct Answer Aided
What does the P stand for in GPS? - Correct Answer Positioning
What is the telecommunicator's first responsibility? - Correct Answer To obtain the
information that is required to dispatch the appropriate units to the correct location
What does the A stand for in PSAP? - Correct Answer Answering
Determining exactly which units to send to a call depends on the location of the incident
and: - Correct Answer The classification of the incident
What type of system(s) do fire departments use to dispatch to the units? - Correct
Answer They use different systems ranging from telephone to radio
What type of listening is required by a telecommunicator to draw out all the necessary
information from a caller who may be excited, confused, or dealing with a language
barrier? - Correct Answer Active
What is the usual response when a caller disconnects before full information can be
gathered and the dispatcher cannot reconnect by calling the caller back? - Correct
Answer Send a police unit to check on the caller
What does the ANI feature of enhanced 9-1-1 do? - Correct Answer Show the caller's
phone number
, What should call-takers do if a call comes in regarding issues the fire department does
not handle? - Correct Answer Try to direct the caller to the appropriate agency, even
providing contact information if available
How do ANI and ALI features of enhanced 9-1-1 systems perform with wireless calls? -
Correct Answer They can give the physical location of the tower relaying the call
What are TDD and TTY? - Correct Answer Devices to help heazring-impared people
use telephones
The Americans with Disabilities Act (ADA) requires that communications centers be
able to receive calls by voice communication and what other medium? - Correct Answer
Text message
What does D stand for in ADA? - Correct Answer Disabilities
How does the Canadian 9-1-1 system differ from the system in the United States? -
Correct Answer The systems are essentially the same
What is the term for a two-way radio that is permanently mounted in a vehicle? - Correct
Answer A mobile radio
What does PTT button do on a two-way radio? - Correct Answer Cause the radio to
transmit
What is one of a telecommunicator's most important skills? - Correct Answer
Communicating effectively with citizens to obtain critical information even when the
citizen is highly stressed or in extreme personal danger
What is one requirement of communications centers mandated by the applicable NFPA
standard? - Correct Answer Backup systems for all the critical equipment
What does the D stand for in CAD? - Correct Answer Dispatch
Voice recorders and incident logs have what impact on any errors that occur in the
communications center? - Correct Answer They make it hard to conceal any errors
If a CAD system sense a possible duplicate address as information is being entered
prior to a dispatch, what does it do? - Correct Answer It notifies the operator to ask the
caller for further information
About what percentage of the United States and Canada does NOT use a 9-1-1 system
but rather have to dial a 7-digit number or 0 for the operator? - Correct Answer 7%
In the five steps of receiving and dispatching emergency calls, the first step is call
receipt. What is the second step? - Correct Answer Location validation
200) questions and 100% verified correct
answers
What is the NFPA standard on open-circuit self-contained breathing apparatus? -
Correct Answer NFPA 1981
What is the NFPA standard on personal alert safety systems? - Correct Answer NFPA
1982
Which of the following is NOT produced by residential or commercial fires? - Correct
Answer Nitrogen dioxide
What is another term for communication center dispatchers? - Correct Answer
Telecommunicators
What does the A stand for in CAD? - Correct Answer Aided
What does the P stand for in GPS? - Correct Answer Positioning
What is the telecommunicator's first responsibility? - Correct Answer To obtain the
information that is required to dispatch the appropriate units to the correct location
What does the A stand for in PSAP? - Correct Answer Answering
Determining exactly which units to send to a call depends on the location of the incident
and: - Correct Answer The classification of the incident
What type of system(s) do fire departments use to dispatch to the units? - Correct
Answer They use different systems ranging from telephone to radio
What type of listening is required by a telecommunicator to draw out all the necessary
information from a caller who may be excited, confused, or dealing with a language
barrier? - Correct Answer Active
What is the usual response when a caller disconnects before full information can be
gathered and the dispatcher cannot reconnect by calling the caller back? - Correct
Answer Send a police unit to check on the caller
What does the ANI feature of enhanced 9-1-1 do? - Correct Answer Show the caller's
phone number
, What should call-takers do if a call comes in regarding issues the fire department does
not handle? - Correct Answer Try to direct the caller to the appropriate agency, even
providing contact information if available
How do ANI and ALI features of enhanced 9-1-1 systems perform with wireless calls? -
Correct Answer They can give the physical location of the tower relaying the call
What are TDD and TTY? - Correct Answer Devices to help heazring-impared people
use telephones
The Americans with Disabilities Act (ADA) requires that communications centers be
able to receive calls by voice communication and what other medium? - Correct Answer
Text message
What does D stand for in ADA? - Correct Answer Disabilities
How does the Canadian 9-1-1 system differ from the system in the United States? -
Correct Answer The systems are essentially the same
What is the term for a two-way radio that is permanently mounted in a vehicle? - Correct
Answer A mobile radio
What does PTT button do on a two-way radio? - Correct Answer Cause the radio to
transmit
What is one of a telecommunicator's most important skills? - Correct Answer
Communicating effectively with citizens to obtain critical information even when the
citizen is highly stressed or in extreme personal danger
What is one requirement of communications centers mandated by the applicable NFPA
standard? - Correct Answer Backup systems for all the critical equipment
What does the D stand for in CAD? - Correct Answer Dispatch
Voice recorders and incident logs have what impact on any errors that occur in the
communications center? - Correct Answer They make it hard to conceal any errors
If a CAD system sense a possible duplicate address as information is being entered
prior to a dispatch, what does it do? - Correct Answer It notifies the operator to ask the
caller for further information
About what percentage of the United States and Canada does NOT use a 9-1-1 system
but rather have to dial a 7-digit number or 0 for the operator? - Correct Answer 7%
In the five steps of receiving and dispatching emergency calls, the first step is call
receipt. What is the second step? - Correct Answer Location validation
