Business - D072 Question and answers
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Personal Ethics - correct answer ✔refers to the ethics a person identifies
with, which guides how they interact with others daily.
Organizational ethics - correct answer ✔focuses on rules, principles and
standards in respect to the business' activities
Identify how ethics impact outcomes in organizations - correct answer ✔·
Organizations tainted by questionable ethics suffer by a decline in their
consumer base, increase employee turnover, and mistrust from their
investor's.
· Setting an unrealistic goal can lead to the compromise of ethics and
standards.
Example of personal ethics - correct answer ✔Speaking the truth, respecting
elders, and never purposely hurt others.
Example of professional ethics. - correct answer ✔Being punctual, refraining
from gossip, and having good time management
Provide an example of when personal and professional ethics may conflict -
correct answer ✔Under the 'Code of Conduct,' police officers are obligated to
enforce and uphold the law even if they don't agree with it.
,What are the 4 main ethical issues and their roles within organizations -
correct answer ✔Societal, Stakeholder Issues, Internal Issues, Personal
Issues
Societal Issues - correct answer ✔Relates to society and getting involve in
societal issues out of care and concern.
Stakeholder Issues - correct answer ✔Anyone affected by the company's
actions (consumers, employees, suppliers, and people within the community).
Internal issues - correct answer ✔Relates to relationship between
organization and its employees (fairness in management, pay, and employee
participation).
Personal Issues - correct answer ✔Deals with how employees treat each
other (gossiping, taking credit for someone else's work).
What are some benefits to an organization that practices high ethics? - correct
answer ✔benefit from the trust of their stakeholders and has a competitive
advantage in the marketplace.
Define Corporate Social Responsibility (CSR). - correct answer ✔when an
organization voluntarily engages in issues that are affecting the environment,
community or society at large.
What is the importance of CSR in the organization and in the community? -
correct answer ✔· It's beneficial to both the organization and its
stakeholders. It creates long-term profits and shareholder's trust for the
organization.
· Attract consumers who share the same values.
, · Increases organization's brand image (awareness) /creates a better image
· Creates an advantage over competitors.
CSR is important in the community because - correct answer ✔·
Organization is gives back to the community (food bank/ school supplies
giveaways, charities/donations, scholarships).
· Ability to influence organization's economic practices.
Company in accordance with their commitment example: - correct answer
✔Company ABC, states that they are becoming more eco-friendly. They show
their commitments by manufacturing in a sustainable way, using renewable
products, encouraging employees to recycle, partnering with like-minded
people within the community.
Company in discord with their commitment example: - correct answer
✔Company DEF, states that they are becoming more eco-friendly, but their
actions are contrary. They don't manufacture in a sustainable fashion, don't
practice recycling. All the company's actions are detrimental to the
environment.
Greenwashing - correct answer ✔Company's actions goes against their
ethical commitments.
Internal transparency - correct answer ✔the ability of everyone in an
organization to exist within a system of openness, communication, and
accountability
Whistleblowing - correct answer ✔when someone tells the public or
authorities of alleged misconduct in government department, private company
or organization