QUESTIONS WITH ANSWERS GUARANTEE A+
✔✔Duty Ethics: Built up reason and concept of Duty. Created by: - ✔✔Immanuel Kant
✔✔Different types of Reasoning: - ✔✔Categorical Imperative: You are king and
everyone copies you
Practical Imperative:
✔✔Old, not as trendy, Spend a lot of time reading reports, padded reports, does not
explain why obj are incomplete: This is a criticism of? - ✔✔Management by Objective
✔✔Strategic goals (fast tier)
Objectives (must be specific and measuarable)
Action Plans (outlinespecifically who is going to do what and by when) - ✔✔How MBO
works.
✔✔Where is the best source for goals? - ✔✔Outside the organization: Benchmarking
example
✔✔What are two ways to measure success?
Possibly MBO as well - ✔✔Appraisals
360-degree feedback
✔✔When management communicates observed susccess and shortcomings to each
worker on an individual basis (letting them know where they stand) - ✔✔Philosophy of
Appraisal
✔✔What is the classic example of measuring individual performance? -
✔✔Performance Appraisal
✔✔what are the people that do not lend their services to stopwatch standards? -
✔✔knowledge workers
✔✔Relevant standards point towards - ✔✔MBO 1
✔✔How do you develop a Pro Safety culture? - ✔✔Incentives
Trait theory
✔✔What ancient philosopher observed that "character is destiny"?
CULTURE is DESTINY - ✔✔Heraclitus
✔✔How many phases are there in creating motivation change? - ✔✔3
, ✔✔Unfreezing = letting go of hard traditions and experiencing a motivation to change: -
✔✔1st phase of Cultural Change
✔✔What is survival anxiety?
What is Unlearning?
2 methods: 1st phase - ✔✔Unless we change...something bad is going to happen
Bad habits must die
✔✔Here organiations leaders help learn the new concepts that bring the desried into
effect - ✔✔Phase 2 of Cultural Change
✔✔Clean articulation of Vision = describe the organizations predicament with clarit and
precision
Pyschological Safety = Learner must come to feel that the way of being is possible and
achievable
Right Metrics and Rewards: Leadersh rething how they maeasure success, pay,
awards, promotions, atta-boys
Symbols and Physcial Enviornment: Effective symbols are bisual presentations of
reality.
Training and Safety Nets: Resourses to train people so the that they can make the
change (tough love tactics are not always good)
Stories to Communicate Culture: General Curtis LeMay
Teachable moments: simply an unplanned opportunity enabling a leader to emphasize
a principle that someone has been trying to learn
Leadership by Example - ✔✔Processes by which effectuate Cultural Change
✔✔Internalization: what results when someone makes a lasting commitment to a
principle - ✔✔Phase 3 of cultural change
✔✔Takes too much time
Subordinates show me up
Lose touch with the job - ✔✔Why we as superiors fail to delgate
✔✔Unclear delegation
Too close supervision