United Airlines - Airline Terminology,
Exam Questions and Answers 100%
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Board Mail - ✔✔supplies, correspondence, equipment, etc shipped within
the company from one station or department to another
Charter Flights - ✔✔flights that are operating with a sports team or group
that have exclusive use of the aircraft and are isolated from the general
public
Crew Resource Management / Threat & Error Management (CRM/TEM) -
✔✔Interaction of flight crew members with the use of teamwork and other
skills to ensure standard procedures and communication signals are used
at all times
1
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,Continuing Qualification (CQ) - ✔✔Annual training all flight attendants
must attend. In CQ flight attendants review and are evaluated on all safety
and security responsibilities
Decompression - ✔✔Either a slow or rapid release of air pressure from the
cabin
Evacuation (Evac) - ✔✔Term used to describe the quickest and most
orderly method to exit customers from an aircraft in an emergency
situation
Extra Section - ✔✔an additional flight, operating the same route as a
regularly scheduled flight, to accommodate customers
Ferry Flight - ✔✔to transfer an aircraft from one point to another, without
customers
Electronic Flight Attendant Operations Manual (eFAOM) - ✔✔A manual
for flight attendants containing regulations, standards and procedures
necessary to conduct flight attendant duties and responsibilities on the
aircraft
2
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, Gate - ✔✔Area where passengers check-in before boarding the aircraft
Hangar - ✔✔a building where aircraft are kept and repaired
Holding - ✔✔A flight preparing to land, take-off, or wait for an available
gate
Hub - ✔✔a large airport where an airline connects customers. United
operates hubs in EWR, IAH, CLE, ORD, IAD, DEN, LAX, SFO, GUM &
NRT
Inbound - ✔✔Customers or aircraft flying into a station
Jetway - ✔✔A walkway connecting the aircraft to the gate area, also known
as the jet bridge or loading bridge
A/C - ✔✔Abbreviation for aircraft
Aft - ✔✔The rear most section of the aircraft
Airspeed - ✔✔The speed of an aircraft in relation to the air through which
it is passing; not the same as ground speed, which is actual speed of the
aircraft over the ground
3
100% Pass Guarantee Katelyn Whitman, All Rights
Exam Questions and Answers 100%
Pass
Board Mail - ✔✔supplies, correspondence, equipment, etc shipped within
the company from one station or department to another
Charter Flights - ✔✔flights that are operating with a sports team or group
that have exclusive use of the aircraft and are isolated from the general
public
Crew Resource Management / Threat & Error Management (CRM/TEM) -
✔✔Interaction of flight crew members with the use of teamwork and other
skills to ensure standard procedures and communication signals are used
at all times
1
100% Pass Guarantee Katelyn Whitman, All Rights
,Continuing Qualification (CQ) - ✔✔Annual training all flight attendants
must attend. In CQ flight attendants review and are evaluated on all safety
and security responsibilities
Decompression - ✔✔Either a slow or rapid release of air pressure from the
cabin
Evacuation (Evac) - ✔✔Term used to describe the quickest and most
orderly method to exit customers from an aircraft in an emergency
situation
Extra Section - ✔✔an additional flight, operating the same route as a
regularly scheduled flight, to accommodate customers
Ferry Flight - ✔✔to transfer an aircraft from one point to another, without
customers
Electronic Flight Attendant Operations Manual (eFAOM) - ✔✔A manual
for flight attendants containing regulations, standards and procedures
necessary to conduct flight attendant duties and responsibilities on the
aircraft
2
100% Pass Guarantee Katelyn Whitman, All Rights
, Gate - ✔✔Area where passengers check-in before boarding the aircraft
Hangar - ✔✔a building where aircraft are kept and repaired
Holding - ✔✔A flight preparing to land, take-off, or wait for an available
gate
Hub - ✔✔a large airport where an airline connects customers. United
operates hubs in EWR, IAH, CLE, ORD, IAD, DEN, LAX, SFO, GUM &
NRT
Inbound - ✔✔Customers or aircraft flying into a station
Jetway - ✔✔A walkway connecting the aircraft to the gate area, also known
as the jet bridge or loading bridge
A/C - ✔✔Abbreviation for aircraft
Aft - ✔✔The rear most section of the aircraft
Airspeed - ✔✔The speed of an aircraft in relation to the air through which
it is passing; not the same as ground speed, which is actual speed of the
aircraft over the ground
3
100% Pass Guarantee Katelyn Whitman, All Rights
