300-810 CLICA Implementing Cisco Collaboration Applications (CLICA) Practice
Exam
1. Which SSO method in Cisco Collaboration Applications directly integrates with Active
Directory?
A. Integrated Windows AD
B. Kerberos
C. Two-Factor Authentication
D. Third-Party Identity Providers
Answer: A
Explanation: Integrated Windows AD leverages Active Directory to streamline user
authentication in collaboration environments.
2. Which authentication protocol is known for using time‐sensitive tickets in Cisco
Collaboration SSO implementations?
A. SAML
B. Kerberos
C. OAuth 2.0
D. LDAP
Answer: B
Explanation: Kerberos uses time‐sensitive tickets to authenticate users securely, enhancing
collaboration application SSO.
3. In a Cisco Collaboration environment, which method provides an extra layer of security
by requiring two independent factors for authentication?
A. Integrated Windows AD
B. Kerberos
C. Two-Factor Authentication
D. SAML SSO
Answer: C
Explanation: Two-Factor Authentication (2FA) requires two separate verification methods, thus
strengthening security.
4. Which option describes a method where an external identity provider manages user
authentication in Cisco Collaboration?
A. Integrated Windows AD
B. Kerberos
C. Two-Factor Authentication
D. Third-Party Identity Providers
Answer: D
Explanation: Third-Party Identity Providers outsource authentication, allowing centralized
control over user access.
,5. What does SAML stand for in Cisco Collaboration SSO implementations?
A. Security Assertion Markup Language
B. Secure Authentication Message Layer
C. Simple Access Management Login
D. Systematic Assertion Management Language
Answer: A
Explanation: SAML stands for Security Assertion Markup Language and is widely used for SSO
in collaboration tools.
6. Which SAML component carries the actual statements about user identity in an SSO
transaction?
A. Protocol
B. Assertion
C. Binding
D. Profile
Answer: B
Explanation: The Assertion contains statements made by the identity provider regarding the
user’s identity.
7. What role does the SAML Protocol play in the SSO process?
A. It stores user credentials.
B. It handles the request and response communications.
C. It binds the assertion to the transport.
D. It defines user roles.
Answer: B
Explanation: The SAML Protocol is responsible for managing the request and response messages
exchanged during SSO.
8. In SAML, what does the term “Binding” refer to?
A. The method of data encryption
B. The combination of protocols and assertions
C. The mechanism for transporting SAML messages
D. The user authentication process
Answer: C
Explanation: Binding defines how SAML messages are transported between the identity provider
and service provider.
9. How do SAML Profiles benefit Cisco Collaboration implementations?
A. By specifying encryption algorithms
B. By tailoring assertions, protocols, and bindings for specific use cases
C. By integrating third-party applications
D. By managing user accounts centrally
Answer: B
Explanation: SAML Profiles combine assertions, protocols, and bindings in ways that suit
specific security and application needs.
,10. What is the first step in configuring SAML SSO within a Cisco Collaboration
environment?
A. Establishing an LDAP connection
B. Configuring the service provider settings
C. Setting up network firewall rules
D. Integrating OAuth tokens
Answer: B
Explanation: Configuring the service provider settings is essential for establishing trust and
secure communication in SAML SSO.
11. Which framework is used to secure access to collaboration resources by authorizing
user access tokens?
A. Kerberos
B. OAuth 2.0
C. SAML
D. LDAP
Answer: B
Explanation: OAuth 2.0 is an authorization framework used to securely grant access to protected
resources.
12. How does OAuth 2.0 differ from SAML in Cisco Collaboration environments?
A. OAuth 2.0 is used only for encryption.
B. OAuth 2.0 focuses on authorization while SAML handles authentication assertions.
C. SAML does not support mobile devices.
D. Both serve the exact same purpose.
Answer: B
Explanation: OAuth 2.0 is primarily an authorization framework that grants tokens for access,
whereas SAML is used for transmitting authentication data.
13. Which Cisco Collaboration solution provides instant messaging and presence features
on-premises?
A. Cisco Unity Connection
B. Cisco Unified IM and Presence
C. Cisco Jabber
D. Cisco Webex Teams
Answer: B
Explanation: Cisco Unified IM and Presence delivers real-time messaging and presence services
within an on-premises environment.
14. What is a key requirement for high availability in Cisco Unified IM and Presence on-
premises deployments?
A. Implementing redundant servers
B. Configuring third-party IdPs
C. Enabling Kerberos authentication
D. Using digital certificates only
Answer: A
, Explanation: Redundant server deployment ensures that high availability is maintained in case
one node fails.
15. How does calendar integration benefit Cisco Unified IM and Presence?
A. It improves message encryption.
B. It accurately reflects user availability.
C. It manages network configurations.
D. It replaces user authentication methods.
Answer: B
Explanation: Calendar integration helps to display user availability and schedule management
within collaboration applications.
**16. Which service is used to deliver real-time push notifications to Apple devices in Cisco
Unified IM and Presence?
A. Google Cloud Messaging
B. Apple Push Notification Service
C. Microsoft Notification Service
D. Amazon SNS
Answer: B
Explanation: The Apple Push Notification Service (APNS) is integrated to ensure timely
notifications on Apple devices.
17. In Cisco Unified IM and Presence, what is the role of persistent chat?
A. It encrypts messages automatically.
B. It stores chat history for ongoing conversations.
C. It handles VoIP calls.
D. It authenticates users.
Answer: B
Explanation: Persistent chat retains messages, allowing users to view historical conversations
and maintain continuity.
18. What is the purpose of federation configuration in Cisco Unified IM and Presence?
A. To enable secure email communication
B. To allow external organizations to exchange messages using XMPP or SIP
C. To integrate with cloud storage services
D. To set up server redundancy
Answer: B
Explanation: Federation configuration facilitates communication with external entities by
leveraging XMPP or SIP protocols.
19. How does centralized deployment of Cisco Unified IM and Presence simplify
management?
A. By decentralizing user profiles
B. By consolidating services across multiple clusters
C. By isolating each department
D. By using independent authentication servers
Exam
1. Which SSO method in Cisco Collaboration Applications directly integrates with Active
Directory?
A. Integrated Windows AD
B. Kerberos
C. Two-Factor Authentication
D. Third-Party Identity Providers
Answer: A
Explanation: Integrated Windows AD leverages Active Directory to streamline user
authentication in collaboration environments.
2. Which authentication protocol is known for using time‐sensitive tickets in Cisco
Collaboration SSO implementations?
A. SAML
B. Kerberos
C. OAuth 2.0
D. LDAP
Answer: B
Explanation: Kerberos uses time‐sensitive tickets to authenticate users securely, enhancing
collaboration application SSO.
3. In a Cisco Collaboration environment, which method provides an extra layer of security
by requiring two independent factors for authentication?
A. Integrated Windows AD
B. Kerberos
C. Two-Factor Authentication
D. SAML SSO
Answer: C
Explanation: Two-Factor Authentication (2FA) requires two separate verification methods, thus
strengthening security.
4. Which option describes a method where an external identity provider manages user
authentication in Cisco Collaboration?
A. Integrated Windows AD
B. Kerberos
C. Two-Factor Authentication
D. Third-Party Identity Providers
Answer: D
Explanation: Third-Party Identity Providers outsource authentication, allowing centralized
control over user access.
,5. What does SAML stand for in Cisco Collaboration SSO implementations?
A. Security Assertion Markup Language
B. Secure Authentication Message Layer
C. Simple Access Management Login
D. Systematic Assertion Management Language
Answer: A
Explanation: SAML stands for Security Assertion Markup Language and is widely used for SSO
in collaboration tools.
6. Which SAML component carries the actual statements about user identity in an SSO
transaction?
A. Protocol
B. Assertion
C. Binding
D. Profile
Answer: B
Explanation: The Assertion contains statements made by the identity provider regarding the
user’s identity.
7. What role does the SAML Protocol play in the SSO process?
A. It stores user credentials.
B. It handles the request and response communications.
C. It binds the assertion to the transport.
D. It defines user roles.
Answer: B
Explanation: The SAML Protocol is responsible for managing the request and response messages
exchanged during SSO.
8. In SAML, what does the term “Binding” refer to?
A. The method of data encryption
B. The combination of protocols and assertions
C. The mechanism for transporting SAML messages
D. The user authentication process
Answer: C
Explanation: Binding defines how SAML messages are transported between the identity provider
and service provider.
9. How do SAML Profiles benefit Cisco Collaboration implementations?
A. By specifying encryption algorithms
B. By tailoring assertions, protocols, and bindings for specific use cases
C. By integrating third-party applications
D. By managing user accounts centrally
Answer: B
Explanation: SAML Profiles combine assertions, protocols, and bindings in ways that suit
specific security and application needs.
,10. What is the first step in configuring SAML SSO within a Cisco Collaboration
environment?
A. Establishing an LDAP connection
B. Configuring the service provider settings
C. Setting up network firewall rules
D. Integrating OAuth tokens
Answer: B
Explanation: Configuring the service provider settings is essential for establishing trust and
secure communication in SAML SSO.
11. Which framework is used to secure access to collaboration resources by authorizing
user access tokens?
A. Kerberos
B. OAuth 2.0
C. SAML
D. LDAP
Answer: B
Explanation: OAuth 2.0 is an authorization framework used to securely grant access to protected
resources.
12. How does OAuth 2.0 differ from SAML in Cisco Collaboration environments?
A. OAuth 2.0 is used only for encryption.
B. OAuth 2.0 focuses on authorization while SAML handles authentication assertions.
C. SAML does not support mobile devices.
D. Both serve the exact same purpose.
Answer: B
Explanation: OAuth 2.0 is primarily an authorization framework that grants tokens for access,
whereas SAML is used for transmitting authentication data.
13. Which Cisco Collaboration solution provides instant messaging and presence features
on-premises?
A. Cisco Unity Connection
B. Cisco Unified IM and Presence
C. Cisco Jabber
D. Cisco Webex Teams
Answer: B
Explanation: Cisco Unified IM and Presence delivers real-time messaging and presence services
within an on-premises environment.
14. What is a key requirement for high availability in Cisco Unified IM and Presence on-
premises deployments?
A. Implementing redundant servers
B. Configuring third-party IdPs
C. Enabling Kerberos authentication
D. Using digital certificates only
Answer: A
, Explanation: Redundant server deployment ensures that high availability is maintained in case
one node fails.
15. How does calendar integration benefit Cisco Unified IM and Presence?
A. It improves message encryption.
B. It accurately reflects user availability.
C. It manages network configurations.
D. It replaces user authentication methods.
Answer: B
Explanation: Calendar integration helps to display user availability and schedule management
within collaboration applications.
**16. Which service is used to deliver real-time push notifications to Apple devices in Cisco
Unified IM and Presence?
A. Google Cloud Messaging
B. Apple Push Notification Service
C. Microsoft Notification Service
D. Amazon SNS
Answer: B
Explanation: The Apple Push Notification Service (APNS) is integrated to ensure timely
notifications on Apple devices.
17. In Cisco Unified IM and Presence, what is the role of persistent chat?
A. It encrypts messages automatically.
B. It stores chat history for ongoing conversations.
C. It handles VoIP calls.
D. It authenticates users.
Answer: B
Explanation: Persistent chat retains messages, allowing users to view historical conversations
and maintain continuity.
18. What is the purpose of federation configuration in Cisco Unified IM and Presence?
A. To enable secure email communication
B. To allow external organizations to exchange messages using XMPP or SIP
C. To integrate with cloud storage services
D. To set up server redundancy
Answer: B
Explanation: Federation configuration facilitates communication with external entities by
leveraging XMPP or SIP protocols.
19. How does centralized deployment of Cisco Unified IM and Presence simplify
management?
A. By decentralizing user profiles
B. By consolidating services across multiple clusters
C. By isolating each department
D. By using independent authentication servers
