, TESTsmBANKsmFORsmYODER-
WISE’SsmLEADINGsmANDsmMANAGINGsmINsmCANADIANsmNURSING,sm2NDsmEDITION,smPATRICIAsmS.
smYODER-WISE,smJANICEsmWADDELL,smNANCYsmWALTON,
ISBN:sm9781771721684,
ISBN:sm9781771721745,
ISBN:sm9781771721677
TablesmofsmContentssmPa
rtsmI:smCoresmConceptssmOv
erview
1. Leading,smManaging,smandsmFollowing
2. DevelopingsmthesmRolesmofsmLeader
3. DevelopingsmthesmRolesmofsmManager
4. NursingsmLeadershipsmandsmIndigenoussmHealth
5. PatientsmFocus
Context
6. EthicalsmIssues
7. LegalsmIssues
8. MakingsmDecisionssmandsmSolvingsmProblems
9. HealthsmCaresmOrganizations
10. UnderstandingsmandsmDesigningsmOrganizationalsmStructures
11. CulturalsmDiversitysminsmHealthsmCare
12. Power,smPolitics,smandsmInfluence
PartsmII:smManagingsmResources
13. Caring,smCommunicating,smandsmManagingsmwithsmTechnology
14. ManagingsmCostssmandsmBudgets
15. CaresmDeliverysmStrategies
16. StaffingsmandsmSchedulingsm(availablesmonlysmonsmEvolve)
17. Selecting,smDeveloping,smandsmEvaluatingsmStaffsm(availablesmonlysmonsmEvolve)
,PartsmIII:smChangingsmthesmStatussmQuo
18. StrategicsmPlanning,smGoal-Setting,smandsmMarketing
19. NursessmLeadingsmChange:smAsmRelational smEmancipatorysmFrameworksmforsmHealthsmandsmSoci
almsAction
20. BuildingsmTeams smThroughsmCommunicationsmandsmPartnerships
21. CollectivesmNursingsmAdvocacy
22. UnderstandingsmQuality,smRisk,smandsmSafety
23. TranslatingsmResearchsmintosmPractice
PartsmIV:smInterpersonalsmandsmPersonalsmSkills
Interpersonal
24. UnderstandingsmandsmResolvingsmConflict
25. ManagingsmPersonal/PersonnelsmProblems
26. WorkplacesmViolencesmandsmIncivility
27. IntersmandsmIntraprofessionalsmPracticesmandsmLeadingsminsmProfessionalsmPracticesmSettings
Personal
28. RolesmTransition
29. Self-Management:smStresssmandsmTime
Future
30. ThrivingsmforsmthesmFuture
31. LeadingsmandsmManagingsmYoursmCareer
32. NursingsmStudentssmassmLeaders
, Chapter 01: Leading, Managing, and Following
sm sm sm sm sm
Waddell/Walton: Yoder- sm
Wise’s Leading and Managing in Canadian Nursing, Second Edition
sm sm sm sm sm sm sm sm
MULTIPLEsmCHOICE
1. Asmnursesmmanagersmofsmasm20-
bedsmmedicalsmunitsmfindssmthatsm80%smofsmthesmpatientssmaresmoldersmadults.smShemsissmaskedsmtosmassesssm
andsmadaptsmthesmunitsmtosmbettersmmeetsmthesmuniquesmneedssmofsmoldersmadultsmpatients.smAccordingsmto
smcomplexity smprinciples,smwhatsmwouldsmbe smthe smbestsmapproachsmto smtake sminsmmakingsmthissmchange?
a. Leveragesmthesmhierarchicalsmmanagementsmpositionsmtosmgetsmunitsmstaffsminvolveds
minmsa ssessmentsmandsmplanning.
b. Engagesminvolvedsmstaffsmatsmallsmlevelssminsmthesmdecision-makingsmprocess.
c. Focussmthesmassessmentsmonsmthesmunit,smandsmomitsmthesmhospitalsmandsmcommunit
ymsenvironment.
d. Hiresmasmgeriatricsmspecialistsmtosmoverseesmandsmcontrolsmthesmproject.
ANSWER:s m B
Complexitysmtheorysmsuggestssmthatsmsystemssminteractsmandsmadaptsmandsmthatsmdecisionsmmakingsmoc
cursmst hroughoutsmthesmsystems,smassmopposedsmtosmbeingsmheldsminsmasmhierarchy.smInsmcomplexitysmtheor
y,smeverybody’ssmopinionsmcounts;smtherefore,smallsmlevelssmofsmstaffsmwouldsmbesminvolvedsminsmdecisio
nsmmaking.
DIF: CognitivesmLevel:smApply
REF:smPagesm14msTOP:s m NursingsmProcess:smImplementat
ion
2. Asmunitsmmanagersmofsmasm25- U S N T.
sm sm sm O
bedsmmedical/surgicalsmareasmreceivessmasmphonesmcallsmfromsmasmnursesmwhosmhas
calledsminsmsicksmfivesmtimessminsmthesmpastsmmonth.smHesmtellssmthesmmanagersmthatsmhesmverysmmuchsmwantss
mto smcome smtosmworksmwhensmscheduled,smbutsmmustsmoftensmcare smforsmhissmwife,smwho smissmundergoingsmtre
atmentmsforsmbreastsmcancer.smInsmthesmpracticesmofsmasmstrengths-
basedsmnursingsmleader,smwhatsmwouldsmbesmthesmbestsmapproachsmtosmsatisfyingsmthesmneedssmofsmthissmn
urse,smothersmstaff,smandsmpatients?
a. Linesmupsmagencysmnursessmwhosmcansmbesmcalledsminsmtosmworksmonsmshortsmnotice.
b. Placesmthesmnursesmonsmunpaidsmleavesmforsmthesmremaindersmofsmhissmwife’ssmtreatment.
c. Sympathizesmwithsmthesmnurse’ssmdilemmasmandsmletsmthesmchargesmnursesmknowsmthatsmthissmnu
rsemsmaysmbesmcallingsminsmfrequentlysminsmthesmfuture.
d. Worksmwithsmthesmnurse,smstaffingsmoffice,smandsmothersmnursessmtosmarrangesmhissmsched
uledmsdayssmoffsmaroundsmhissmwife’ssmtreatments.
ANSWER:s m D
Placingsmthesmnursesmonsmunpaidsmleavesmmaysmthreatensmphysiologicsmneedssmandsmdemotivatesmthesmn
urse.msU nsatisfactorysmcoveragesmofsmshiftssmonsmshortsmnoticesmcouldsmaffectsmpatientsmcaresmandsmthrea
tensmstaffsmmembers’smsensesmofsmcompetence.smStrengths-
basedsmnursesmleaderssmhonoursmthesmuniquenesssmofsmindividuals,smteams,smsystems,smandsmorganizati
ons;smthereforesmarrangingsmthesmschedulesmaroundsmthesmwife’ssmneedssmwouldsmresultsminsmasmwin-
winsmsituation,smalsosmcreatingsmasmworksmenvironmentsmthatsmpromotessmthesmhealthsmofsmallsmthesmnurse
ssmandsmfacilitatessmtheirsmdevelopment.
DIF: CognitivesmLevel:smAnalyze
REF:smPagesm6msTOP:s m NursingsmProcess:smImplementat
ion
WISE’SsmLEADINGsmANDsmMANAGINGsmINsmCANADIANsmNURSING,sm2NDsmEDITION,smPATRICIAsmS.
smYODER-WISE,smJANICEsmWADDELL,smNANCYsmWALTON,
ISBN:sm9781771721684,
ISBN:sm9781771721745,
ISBN:sm9781771721677
TablesmofsmContentssmPa
rtsmI:smCoresmConceptssmOv
erview
1. Leading,smManaging,smandsmFollowing
2. DevelopingsmthesmRolesmofsmLeader
3. DevelopingsmthesmRolesmofsmManager
4. NursingsmLeadershipsmandsmIndigenoussmHealth
5. PatientsmFocus
Context
6. EthicalsmIssues
7. LegalsmIssues
8. MakingsmDecisionssmandsmSolvingsmProblems
9. HealthsmCaresmOrganizations
10. UnderstandingsmandsmDesigningsmOrganizationalsmStructures
11. CulturalsmDiversitysminsmHealthsmCare
12. Power,smPolitics,smandsmInfluence
PartsmII:smManagingsmResources
13. Caring,smCommunicating,smandsmManagingsmwithsmTechnology
14. ManagingsmCostssmandsmBudgets
15. CaresmDeliverysmStrategies
16. StaffingsmandsmSchedulingsm(availablesmonlysmonsmEvolve)
17. Selecting,smDeveloping,smandsmEvaluatingsmStaffsm(availablesmonlysmonsmEvolve)
,PartsmIII:smChangingsmthesmStatussmQuo
18. StrategicsmPlanning,smGoal-Setting,smandsmMarketing
19. NursessmLeadingsmChange:smAsmRelational smEmancipatorysmFrameworksmforsmHealthsmandsmSoci
almsAction
20. BuildingsmTeams smThroughsmCommunicationsmandsmPartnerships
21. CollectivesmNursingsmAdvocacy
22. UnderstandingsmQuality,smRisk,smandsmSafety
23. TranslatingsmResearchsmintosmPractice
PartsmIV:smInterpersonalsmandsmPersonalsmSkills
Interpersonal
24. UnderstandingsmandsmResolvingsmConflict
25. ManagingsmPersonal/PersonnelsmProblems
26. WorkplacesmViolencesmandsmIncivility
27. IntersmandsmIntraprofessionalsmPracticesmandsmLeadingsminsmProfessionalsmPracticesmSettings
Personal
28. RolesmTransition
29. Self-Management:smStresssmandsmTime
Future
30. ThrivingsmforsmthesmFuture
31. LeadingsmandsmManagingsmYoursmCareer
32. NursingsmStudentssmassmLeaders
, Chapter 01: Leading, Managing, and Following
sm sm sm sm sm
Waddell/Walton: Yoder- sm
Wise’s Leading and Managing in Canadian Nursing, Second Edition
sm sm sm sm sm sm sm sm
MULTIPLEsmCHOICE
1. Asmnursesmmanagersmofsmasm20-
bedsmmedicalsmunitsmfindssmthatsm80%smofsmthesmpatientssmaresmoldersmadults.smShemsissmaskedsmtosmassesssm
andsmadaptsmthesmunitsmtosmbettersmmeetsmthesmuniquesmneedssmofsmoldersmadultsmpatients.smAccordingsmto
smcomplexity smprinciples,smwhatsmwouldsmbe smthe smbestsmapproachsmto smtake sminsmmakingsmthissmchange?
a. Leveragesmthesmhierarchicalsmmanagementsmpositionsmtosmgetsmunitsmstaffsminvolveds
minmsa ssessmentsmandsmplanning.
b. Engagesminvolvedsmstaffsmatsmallsmlevelssminsmthesmdecision-makingsmprocess.
c. Focussmthesmassessmentsmonsmthesmunit,smandsmomitsmthesmhospitalsmandsmcommunit
ymsenvironment.
d. Hiresmasmgeriatricsmspecialistsmtosmoverseesmandsmcontrolsmthesmproject.
ANSWER:s m B
Complexitysmtheorysmsuggestssmthatsmsystemssminteractsmandsmadaptsmandsmthatsmdecisionsmmakingsmoc
cursmst hroughoutsmthesmsystems,smassmopposedsmtosmbeingsmheldsminsmasmhierarchy.smInsmcomplexitysmtheor
y,smeverybody’ssmopinionsmcounts;smtherefore,smallsmlevelssmofsmstaffsmwouldsmbesminvolvedsminsmdecisio
nsmmaking.
DIF: CognitivesmLevel:smApply
REF:smPagesm14msTOP:s m NursingsmProcess:smImplementat
ion
2. Asmunitsmmanagersmofsmasm25- U S N T.
sm sm sm O
bedsmmedical/surgicalsmareasmreceivessmasmphonesmcallsmfromsmasmnursesmwhosmhas
calledsminsmsicksmfivesmtimessminsmthesmpastsmmonth.smHesmtellssmthesmmanagersmthatsmhesmverysmmuchsmwantss
mto smcome smtosmworksmwhensmscheduled,smbutsmmustsmoftensmcare smforsmhissmwife,smwho smissmundergoingsmtre
atmentmsforsmbreastsmcancer.smInsmthesmpracticesmofsmasmstrengths-
basedsmnursingsmleader,smwhatsmwouldsmbesmthesmbestsmapproachsmtosmsatisfyingsmthesmneedssmofsmthissmn
urse,smothersmstaff,smandsmpatients?
a. Linesmupsmagencysmnursessmwhosmcansmbesmcalledsminsmtosmworksmonsmshortsmnotice.
b. Placesmthesmnursesmonsmunpaidsmleavesmforsmthesmremaindersmofsmhissmwife’ssmtreatment.
c. Sympathizesmwithsmthesmnurse’ssmdilemmasmandsmletsmthesmchargesmnursesmknowsmthatsmthissmnu
rsemsmaysmbesmcallingsminsmfrequentlysminsmthesmfuture.
d. Worksmwithsmthesmnurse,smstaffingsmoffice,smandsmothersmnursessmtosmarrangesmhissmsched
uledmsdayssmoffsmaroundsmhissmwife’ssmtreatments.
ANSWER:s m D
Placingsmthesmnursesmonsmunpaidsmleavesmmaysmthreatensmphysiologicsmneedssmandsmdemotivatesmthesmn
urse.msU nsatisfactorysmcoveragesmofsmshiftssmonsmshortsmnoticesmcouldsmaffectsmpatientsmcaresmandsmthrea
tensmstaffsmmembers’smsensesmofsmcompetence.smStrengths-
basedsmnursesmleaderssmhonoursmthesmuniquenesssmofsmindividuals,smteams,smsystems,smandsmorganizati
ons;smthereforesmarrangingsmthesmschedulesmaroundsmthesmwife’ssmneedssmwouldsmresultsminsmasmwin-
winsmsituation,smalsosmcreatingsmasmworksmenvironmentsmthatsmpromotessmthesmhealthsmofsmallsmthesmnurse
ssmandsmfacilitatessmtheirsmdevelopment.
DIF: CognitivesmLevel:smAnalyze
REF:smPagesm6msTOP:s m NursingsmProcess:smImplementat
ion
