set with Questions and correct Answers
Wash - correct answer- ✅Remove surface dirt
sanitize - correct answer- ✅To reduce pathogens on the surface to safe levels.
What should you do if you have questions about shop results? - correct answer- ✅Contact your
district manager
What causes the acid effect to appear in cut fries? - correct answer- ✅soaking the fries too
long
What is the primary purpose of the shift change? - correct answer- ✅set the next shift up for
success
What part of a perfect Five Guys fry changes from shift to shift? - correct answer- ✅color
Why do we preform a fry calibration every shift? - correct answer- ✅because fry quality can
change from shift to shift
Who are the Five guys? - correct answer- ✅Jim, Matt, Chad, Ben, and Tyler
How often should employees working the register verify the contents of their drawers? - correct
answer- ✅before and after each shift
What should you not do if a customer has concerns about allergens in the food? - correct
answer- ✅make judgments about allergen safety for them
if you have cut fries exhibiting the acid effect, what should you do? - correct answer- ✅Throw
all the buckets from the batch in the trash, then wash, rinse, and sanitize the buckets
When cooking burgers on section one of the grill you should wait for the edges to turn... -
correct answer- ✅gray
What are the tests of the bacon called? - correct answer- ✅Horizontal, Shatter
The temp of potentially hazardous foods should be taken every... - correct answer- ✅2 hours
White buckets are for: - correct answer- ✅cut potatoes, salt, and sugar
Orange/black buckets are for: - correct answer- ✅grease and cleaning solutions
A perfect Five Guys burger should be best described as; - correct answer- ✅glistening/ juicy
What is the purpose of food safety audits? - correct answer- ✅Brand protection, third party
view of our operations, and it leads up towards goal of being the safest restaurant system in the
world
If you have issues with greasy floors, doors, that won't shut correctly, and haze in the air, what is
likely the problem? - correct answer- ✅improperly balanced hood system
When should you start watching for the acid effect on soaking potatoes ? - correct answer-
✅when they have been soaking for 20 hours
why do cut fries turn black? - correct answer- ✅because they have been held out of water for
too long
What are the three things you must check when receiving ground beef during a delivery? -
correct answer- ✅Packaging, temp, and grind-on/ pack date
how often should you boil out the fryers while preforming an oil change? - correct answer-
✅every oil change
, What is the name of the weekly newsletter that contains Five guys news and potato bored info?
- correct answer- ✅Patty press
What do you do if the fryers or grills won't turn on in the morning? - correct answer- ✅make
sure: the power cord is fully plugged in, the drain valve handle is fully closed, and the gas is
properly connected
Is it acceptable to have employees that can only work one station as long as they show mastery
in that position? - correct answer- ✅no
What is the best description of the appropriate music volume level in a store? - correct answer-
✅enough to hear the person next to you, but not the table across the room
How often should time and temp checks be preformed? - correct answer- ✅a minimum of every
2 hours
What is the max number of days new employees have to complete their required courses in
Five Guys university? - correct answer- ✅31
How many groups should patties be smashed in? - correct answer- ✅2
Patties should be stacked a total of how many patties high? - correct answer- ✅8
Is it okay to leave entrances unlocked during prep or closing as long as nobody is around
outside? - correct answer- ✅no
burger patties should be cooked to an internal temp of what? - correct answer- ✅160 degrees
What are the three main components of an effective pest prevention program? - correct answer-
✅Prevent access, deny food/or water, work with a licensed pest control operator
hood vents should be taken down and washed how often ? - correct answer- ✅daily
how many times per year will stores receive food safety audits? - correct answer- ✅4
during morning prep, when should stores start cutting potatoes? - correct answer- ✅first thing
in the morning
when should the patty be flipped in section 2? - correct answer- ✅the you see a good amount
of blood
what should all new employees be able to work after their training is complete? - correct
answer- ✅Register, dressing, grill, fries
if the grill needs to be adjusted above or below 350 to cook a patty correctly, what is most likely
the issue? - correct answer- ✅the grill is out of calibration
boxes of peanuts should be at least how full? - correct answer- ✅3/4
what is the best way to describe the Five Guys approach to food cost? - correct answer- ✅we
manage food cost in the back of house, but not between us and the customer
when can stores be visited by a secret shopper? - correct answer- ✅at anytime the store is
open
how high can boxes of oil be stacked in the dining room? - correct answer- ✅2
if your store runs out of bread and you cannot borrow bread from another location what do you
have to do? - correct answer- ✅close the store
if a customer insists on a rare burger what should you do? - correct answer- ✅ask them to try
one the five guys way, on the house
how much bread should you always have in stock in case a delivery is delayed? - correct
answer- ✅enough to get you through the next delivery date