DUTCH BROS FLOW CHECK EXAM CORE QUESTIONS WITH SOLUTIONS 2025 GRADED A+

DUTCH BROS FLOW CHECK EXAM CORE QUESTIONS WITH
SOLUTIONS 2025 GRADED A+
✔✔A custie pulls up to the window and orders a hot Americano! What should you ask
them before you start making their coffee? (Check all that apply) - ✔✔Would you like
cream or sugar?
Would you like ice? It is very hot!

✔✔If a customer requests Heavy Whipping Cream, add ______ scoop(s) of Heavy
Whipping Cream. - ✔✔2

✔✔When a customer requests a Rebel Shot added to their drink, add _______ scoop(s)
of Rebel Mix. - ✔✔1

✔✔Fill in the blanks to build a Small Toasted Cold Brew with Oat Milk!
In a mix cup, ________ scoop(s) of Oat Milk.
Fill with Cold Brew to the _______ noz mix line.
Steam, pour, and serve! - ✔✔2
11

✔✔What flavor of teas do we carry? (Check all that apply) - ✔✔Paris Black
Organic Green
Hot Cinnamon Spice
Decaf Ceylon Black
Earl Grey

✔✔How many scoops of flavor go into a Kids Iced Lemonade? - ✔✔1

✔✔What is the ideal temperature range for steamed milk in our standard temperature
hot drinks? - ✔✔150*-155*

✔✔What ingredients go into a Medium Hot Sugar Free Caramel Kicker? (Check all that
apply) - ✔✔1 scoop SF Caramel Sauce
1 scoop SF Irish Cream Syrup
2 shots
Kick me mix

✔✔Fill in the blanks to build a Small Hazelnut White Chocolate Frost made in a blender!
________ scoop(s) Hazelnut
_________ scoop(s) White Chocolate
Frost Mix to the _____ oz line - ✔✔1
1
8

, ✔✔How many scoops of flavor go into a Hot Sugar Free Double Torture? - ✔✔2

✔✔What ingredients go in a Medium Hot Skinny Cocomo? (Check all that apply) -
✔✔1/2 scoop chocolate Sauce + 1/2 scoop coconut
2 espresso shots
nonfat milk

✔✔True or False: If a customer orders a Strawberry Banana Smoothie, you reduce the
smoothie mix by one ounce and add one flat scoop of Banana syrup. - ✔✔true

✔✔True or False: If your shots are running shorter than 15 seconds, you need to adjust
the grind to be more course (to the left). - ✔✔False - to the right the grind to be more
fine

✔✔True or False: If a customer orders a dairy-based drink "skinny," you will change the
milk to nonfat. - ✔✔true

✔✔True or False:Wet Cappuccino = half cup of frothDry Cappuccino = full cup of froth -
✔✔True

✔✔How many scoops of flavor go into a Medium Iced Cold Brew Annihilator? - ✔✔1

✔✔True or False: If you are robbed, you should always comply with the monetary or
tangible demands of the criminal. Do not try to take control of the situation or argue. As
soon as the incident is over, call 9-1-1. After you have notified the police, call your
manager, Operator, or Franchisee. - ✔✔True

✔✔A custie pulls up to the window and orders a Nitro Cold Brew! What should you ask
them before you start making their coffee? (Check all that apply) - ✔✔Would you like
your Cold Brew over ice or in a can?
Would they like cream of flavor?
Would you like soft top on that?

✔✔What ingredients go in a Large Iced Kicker? (Check all that apply) - ✔✔1 flat scoop
irish cream
4 shots
kick me mix

✔✔What are the opportunities to appropriately hook customers up with a free drink as
stated in the Manifesto? (Check all that apply) - ✔✔When it's their birthday
When they are having a rough day
If they bought a drink, and it was not up to DB standards