Solutions
_____ refers to the process of identifying and tracking high-
potential employees who are capable of moving into different
positions in the company resulting from planned or unplanned
job openings due to turnover, promotion, or business growth.
Correct Answers Succession planning
_______ are most appropriate in unstable, unpredictable
environments, where it is difficult to anticipate demands for
resources and coordination requirements between jobs are not
consistent over time. Correct Answers Divisional structures
________ is the knowledge of one's strengths and weaknesses.
Correct Answers Self-awareness
________ is the planned elimination of large numbers of
personnel designed to enhance organizational effectiveness.
Correct Answers Downsizing
________ is the process of analyzing the tasks necessary for the
production of a product or service, and it is performed after
allocating and assigning these tasks to a particular job category
or person. Correct Answers Work-flow design
________ refers to the policies, practices, and systems that
influence employees' behavior, attitudes, and performance.
Correct Answers Human resource management
,__________ is when a company chooses to utilize an outside
organization to perform a broader set of services rather than just
a single job. Correct Answers Outsourcing
____________ behavior by managers can often hinder their
direct report's development opportunities. These managers often
are arrogant, have poor conflict skills, are not team players, and
lack the ability to change. Correct Answers Dysfunctional
____________ is a meeting of the departing employee with the
supervisor and/or HR specialist to discuss the employee's
reasons for leaving. Correct Answers Exit interview
_____________ is a pleasant feeling resulting from the
perception that one's job fulfills or allows for the fulfillment of
one's important job values. Correct Answers Job satisfaction
A judgment that fair methods were used to determine the
consequences an employee receives is called: Correct Answers
Procedural justice
A restaurant in mid-town New York City has instituted a policy
to hire individuals living in close proximity to the restaurant to
reduce instances of employees coming in late. As the area
surrounding the hotel is predominantly populated with
individuals of Caucasian origin, the Hispanic and African-
American communities became underrepresented in the
restaurant's workforce. This is an example of Correct Answers
disparate impact.
, A task analysis is a type of needs analysis that should be
conducted prior to training. A task analysis is an analysis for
determining: Correct Answers the content of a training
program for a particular job
A(n) ________ is a story of how a firm will create value for
customers and how it will do so profitably. Correct Answers
business model
According to the book (Noe), which remains the most frequently
utilized training method (prior to the pandemic)? Correct
Answers Instructor-led classroom
According to the Civil Rights Act of 1991, once the plaintiff has
made a prima facie disparate impact case, the Correct Answers
burden of proof shifts to the defendant.
All of the below are ways to monitor job satisfaction in a
company EXCEPT: Correct Answers Avoid establishing clear
roles as ambiguity adds excitement to the job.
All of the following are factors to consider in analyzing poor
performance, EXCEPT: Correct Answers All of the above are
factors to consider in analyzing poor performance.
An organization's planned effort designed to help employees
acquire job-related skills, knowledge, behaviors, and values with
the goal of applying these on the job is called: Correct Answers
training