MIE 330 - Exam 2 – Ritter Questions With Complete
Solutions
Work Flow Design
the process of analyzing the tasks necessary for the production
of a product or service
Job
a set of related duties
Position
the set of duties (job) performed by a particular person
Job Analysis
the process of getting detailed information about jobs
Key Things to Know ->
A. what a person in a certain position does
AND
B. what qualifications are needed for the job.
Job Description
A list of the tasks, duties, and responsibilities (TDRs) that a
particular job entails.
,Focus on the activities involved in carrying out job
Job Specification
A list of the knowledge, skills, abilities, and other characteristics
(KSAOs) that an individual must have to perform a particular
job.
Focus on qualities/requirements person performing a job must
possess
Position Analysis Questionnaire (PAQ)
A standardized job analysis questionnaire containing 194
questions about work behaviors, work conditions, and job
characteristics that apply to a wide variety of jobs.
Fleishman Job Analysis System
Job analysis technique that asks subject-matter experts to
evaluate a job in terms of the abilities required to perform the
job.
Competency
An area of personal capability that enables employees to
perform their work successfully.
Competency Models
-Enable organizations to identify capabilities they need to
acquire and develop for success
, -help HR professionals ensure that all aspects of talent
management are aligned with the organization's strategy.
-Hiring based on competencies associated with job success
promotes diversity and lowers the risk of selecting people who
will be unhappy in a particular job
Job Design
The process of defining how work will be performed and what
tasks will be required in a given job.
Industrial Engineering
The study of jobs to find the simplest way to structure work in
order to maximize efficiency.
Job Enlargement
Broadening the types of tasks performed in a job.
Characteristics of a Motivating Job
1. skill variety : the extent to which a job requires a variety of
skills to carry out the tasks involved
2. task identity : the degree to which a job requires completing a
"whole" piece of work from beginning to end.
3. task significance : the extent to which the job has an
Solutions
Work Flow Design
the process of analyzing the tasks necessary for the production
of a product or service
Job
a set of related duties
Position
the set of duties (job) performed by a particular person
Job Analysis
the process of getting detailed information about jobs
Key Things to Know ->
A. what a person in a certain position does
AND
B. what qualifications are needed for the job.
Job Description
A list of the tasks, duties, and responsibilities (TDRs) that a
particular job entails.
,Focus on the activities involved in carrying out job
Job Specification
A list of the knowledge, skills, abilities, and other characteristics
(KSAOs) that an individual must have to perform a particular
job.
Focus on qualities/requirements person performing a job must
possess
Position Analysis Questionnaire (PAQ)
A standardized job analysis questionnaire containing 194
questions about work behaviors, work conditions, and job
characteristics that apply to a wide variety of jobs.
Fleishman Job Analysis System
Job analysis technique that asks subject-matter experts to
evaluate a job in terms of the abilities required to perform the
job.
Competency
An area of personal capability that enables employees to
perform their work successfully.
Competency Models
-Enable organizations to identify capabilities they need to
acquire and develop for success
, -help HR professionals ensure that all aspects of talent
management are aligned with the organization's strategy.
-Hiring based on competencies associated with job success
promotes diversity and lowers the risk of selecting people who
will be unhappy in a particular job
Job Design
The process of defining how work will be performed and what
tasks will be required in a given job.
Industrial Engineering
The study of jobs to find the simplest way to structure work in
order to maximize efficiency.
Job Enlargement
Broadening the types of tasks performed in a job.
Characteristics of a Motivating Job
1. skill variety : the extent to which a job requires a variety of
skills to carry out the tasks involved
2. task identity : the degree to which a job requires completing a
"whole" piece of work from beginning to end.
3. task significance : the extent to which the job has an
