Qualtrics CX Certification Exam Part 1 & 2 Questions
And Answers Rated A+
Which question type would be most suitable for you to display a set of instructions, an introduction, or a
static consent form in your survey? ANS Descriptive Text and Graphic questions are excellent for
including a static introduction or instructions in your survey. Though they're called "questions," they don't
actually have any answer choice options, so only text and graphics are displayed to the survey
participants.
Which specialty question type requires setup outside of Qualtrics; for example, with the aid of an Excel
spreadsheet or another application that formats CSV files. ANS Drill Down questions are unique in
that they require set up outside of Qualtrics. In Excel ( or another program that formats CSV files), create
a column for each drop-down menu you would like included in your Drill Down
A colleague shared their project with you, but you can't edit it. The Edit Survey button is grayed out in the
Project Actions dropdown on the Projects page. Why is this happening? ANS Your colleague forgot to
give you Edit access to the shared survey. If your colleague deletes shared survey, that survey will also be
removed from your account. With sharing, there is no need to import anything either.
True or False: Once I have deleted a question, it can never be restored. ANS Deleted questions remain
in the trash folder you can find in the bottom of your survey editor.
What is the best way to import questions from one of your own previously created surveys? ANS
Import Questions From menu, choose My Surveys instead of the Qualtrics Library. Then choose the
survey you want to take your questions from and select all the questions you want to import.
True or False: To insert a pre-made demographics or satisfaction scale question from the Qualtrics
Library, choose Import Questions From, then Select Qualtrics Library, followed by Survey Library.
ANS Select Qualtrics Library, then Survey Library, and then the appropriate category. From there, you
can click on different questions to preview them (note that not all questions will preview correctly; some
use customer code and therefore need to be inserted to be viewed properly). When you're ready, select the
question you want and click Import. Once it's been added to your survey, you can edit the question as
normal.
What are Automatic Choices? ANS Qualtrics has lists of default, or "automatic," choices and
statements you can use to quickly build questions. When creating your question, select the Automatic
Choices checkbox and choose which type of choice list you need. Options include a variety of satisfaction
scales, frequency scales, likeability scales, and much more
And Answers Rated A+
Which question type would be most suitable for you to display a set of instructions, an introduction, or a
static consent form in your survey? ANS Descriptive Text and Graphic questions are excellent for
including a static introduction or instructions in your survey. Though they're called "questions," they don't
actually have any answer choice options, so only text and graphics are displayed to the survey
participants.
Which specialty question type requires setup outside of Qualtrics; for example, with the aid of an Excel
spreadsheet or another application that formats CSV files. ANS Drill Down questions are unique in
that they require set up outside of Qualtrics. In Excel ( or another program that formats CSV files), create
a column for each drop-down menu you would like included in your Drill Down
A colleague shared their project with you, but you can't edit it. The Edit Survey button is grayed out in the
Project Actions dropdown on the Projects page. Why is this happening? ANS Your colleague forgot to
give you Edit access to the shared survey. If your colleague deletes shared survey, that survey will also be
removed from your account. With sharing, there is no need to import anything either.
True or False: Once I have deleted a question, it can never be restored. ANS Deleted questions remain
in the trash folder you can find in the bottom of your survey editor.
What is the best way to import questions from one of your own previously created surveys? ANS
Import Questions From menu, choose My Surveys instead of the Qualtrics Library. Then choose the
survey you want to take your questions from and select all the questions you want to import.
True or False: To insert a pre-made demographics or satisfaction scale question from the Qualtrics
Library, choose Import Questions From, then Select Qualtrics Library, followed by Survey Library.
ANS Select Qualtrics Library, then Survey Library, and then the appropriate category. From there, you
can click on different questions to preview them (note that not all questions will preview correctly; some
use customer code and therefore need to be inserted to be viewed properly). When you're ready, select the
question you want and click Import. Once it's been added to your survey, you can edit the question as
normal.
What are Automatic Choices? ANS Qualtrics has lists of default, or "automatic," choices and
statements you can use to quickly build questions. When creating your question, select the Automatic
Choices checkbox and choose which type of choice list you need. Options include a variety of satisfaction
scales, frequency scales, likeability scales, and much more
