MEDCA PHLEBOTOMY EXAM
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Work duties of a phlebotomist technician can be categorized into 4 categories - CORRECT
ANSWER - Equipment
Procedure
Patient Care
Patient Information
Equipment - CORRECT ANSWER - - phlebotomists must ensure that all equipment and
areas used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present - disposal of needles and
other used supplies
Procedure - CORRECT ANSWER - - correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of collection
tubes/devices
- completing and submitting documents needed to lab
Patient Care - CORRECT ANSWER - - reassuring patients, as some may have fear of
needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure - monitoring patient
during procedure to prevent movement or fainting
Patient Information - CORRECT ANSWER - - patients' rights must be respected
- keeping patients' medical records confidential
,- accurate documentation of collection, ordered tests, and test results - providing accurate
documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - CORRECT ANSWER - Include the use of data-based
methods in order to reach improvement
Include flow charts and pareto charts
Flowchart - CORRECT ANSWER - - used to break out components into diagrams in order
to understand a process
Pareto Chart - CORRECT ANSWER - - bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? - CORRECT
ANSWER - Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records - CORRECT ANSWER - Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? - CORRECT ANSWER - Hospital
Clinic
,Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital - CORRECT ANSWER - institution which provides medical and surgical
treatment
Clinic - CORRECT ANSWER - institution or hospital department focusing on diagnosis
and care of outpatients
Doctor's Office - CORRECT ANSWER - suite/office where doctors receive and treat
patients
Laboratory - CORRECT ANSWER - building or room where tests are performed to
evaluate specimens in order to diagnose medical conditions
Blood Bank - CORRECT ANSWER - institution where blood is collected from donors,
and then stored and prepared for transfusion
Research Firm - CORRECT ANSWER - institution equipped for scientific/medical
research that may specialize in basic research or on specific areas
Pharmaceutical Firm - CORRECT ANSWER - institution that develops and markets drugs
for use as medications
How must all needles be discarded? - CORRECT ANSWER - intact
, What does it mean if an infection is classified as nosocomical - CORRECT ANSWER -A
patient developed the infection while they were in the hospital that was not present before
entering the hospital
What is included in the chain of infection - CORRECT ANSWER - source
susceptible host
poor isolation technique
Hygiene - CORRECT ANSWER - wash hands with soap and water if they are visibly dirty
good hand-hygiene techniques reduce number of outbreaks of infections
hand washing is the single most important way to prevent spread of infection
Equipment used to control infections - CORRECT ANSWER - gloves, masks, goggles,
gowns, or coats
autoclaves (instruments for sterilizing under pressure)
Emergency Needle Stick Information - CORRECT ANSWER - if exposed to blood due to
a needle stick or other sharp object, wash needle stick and cut with soap and water
flush mouth, eyes, and skin with water
report the incident to a supervisor
seek medical treatment
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Work duties of a phlebotomist technician can be categorized into 4 categories - CORRECT
ANSWER - Equipment
Procedure
Patient Care
Patient Information
Equipment - CORRECT ANSWER - - phlebotomists must ensure that all equipment and
areas used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present - disposal of needles and
other used supplies
Procedure - CORRECT ANSWER - - correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of collection
tubes/devices
- completing and submitting documents needed to lab
Patient Care - CORRECT ANSWER - - reassuring patients, as some may have fear of
needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure - monitoring patient
during procedure to prevent movement or fainting
Patient Information - CORRECT ANSWER - - patients' rights must be respected
- keeping patients' medical records confidential
,- accurate documentation of collection, ordered tests, and test results - providing accurate
documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - CORRECT ANSWER - Include the use of data-based
methods in order to reach improvement
Include flow charts and pareto charts
Flowchart - CORRECT ANSWER - - used to break out components into diagrams in order
to understand a process
Pareto Chart - CORRECT ANSWER - - bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? - CORRECT
ANSWER - Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records - CORRECT ANSWER - Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
Where can phlebotomists work? - CORRECT ANSWER - Hospital
Clinic
,Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital - CORRECT ANSWER - institution which provides medical and surgical
treatment
Clinic - CORRECT ANSWER - institution or hospital department focusing on diagnosis
and care of outpatients
Doctor's Office - CORRECT ANSWER - suite/office where doctors receive and treat
patients
Laboratory - CORRECT ANSWER - building or room where tests are performed to
evaluate specimens in order to diagnose medical conditions
Blood Bank - CORRECT ANSWER - institution where blood is collected from donors,
and then stored and prepared for transfusion
Research Firm - CORRECT ANSWER - institution equipped for scientific/medical
research that may specialize in basic research or on specific areas
Pharmaceutical Firm - CORRECT ANSWER - institution that develops and markets drugs
for use as medications
How must all needles be discarded? - CORRECT ANSWER - intact
, What does it mean if an infection is classified as nosocomical - CORRECT ANSWER -A
patient developed the infection while they were in the hospital that was not present before
entering the hospital
What is included in the chain of infection - CORRECT ANSWER - source
susceptible host
poor isolation technique
Hygiene - CORRECT ANSWER - wash hands with soap and water if they are visibly dirty
good hand-hygiene techniques reduce number of outbreaks of infections
hand washing is the single most important way to prevent spread of infection
Equipment used to control infections - CORRECT ANSWER - gloves, masks, goggles,
gowns, or coats
autoclaves (instruments for sterilizing under pressure)
Emergency Needle Stick Information - CORRECT ANSWER - if exposed to blood due to
a needle stick or other sharp object, wash needle stick and cut with soap and water
flush mouth, eyes, and skin with water
report the incident to a supervisor
seek medical treatment
