Walmart Exam Questions With 100%
Correct Answers
You are asked to help a cashier with a customer that wants to pay
the club member price, but his membership expired last week. You
can make these exceptions, but doing so too many times will
decrease the store's profits.
Most and least likely do
A- Tell the customer that the policy says you must be a member to
receive club prices and suggest he renews the membership.
B-Talk to the customer, check the customer's membership
expiration date, and make the exception if it follows what he says.
C-Approve the exception this one time since the customer looks
reliable
to you, and you're allowed to make the exception.
D-Recommend an alternative product to the customer that answers
his needs. -
correct answer ✅Most - B
Least- C
You notice that your best employee's performance has critically
decreased, and she seems very tired and upset. You ask her if
something is wrong, but she says that everything is okay.
A- Talk to the employee regarding her recent decreased
performance and ask her what you can do to help.
, Walmart Exam Questions With 100%
Correct Answers
B-Let her know that her sales number is decreasing and that
everyone should increase their performance.
C-Try asking the employee who usually works close to her if she
notices something is wrong lately.
D-Tell her that if things do not return to how they were, you will
have to provide her with an improvement
plan. -
correct answer ✅Most- A
Least- D
Some employees disagree on the way that the tasks are divided.
They are arguing about who is to clean and organize the shelves by
the end of the day.
A- Schedule a meeting with your associates. Think together of a
good solution for all and appoint one of your associates to carry out
this solution.
B-To better know your team members, look closer and listen to
their arguments. Understand each sides' opinions.
C-Dictate to your team what they should do according to your
opinion.
Appoint one of your associates to be in charge.
D-Realize that sometimes there are
Correct Answers
You are asked to help a cashier with a customer that wants to pay
the club member price, but his membership expired last week. You
can make these exceptions, but doing so too many times will
decrease the store's profits.
Most and least likely do
A- Tell the customer that the policy says you must be a member to
receive club prices and suggest he renews the membership.
B-Talk to the customer, check the customer's membership
expiration date, and make the exception if it follows what he says.
C-Approve the exception this one time since the customer looks
reliable
to you, and you're allowed to make the exception.
D-Recommend an alternative product to the customer that answers
his needs. -
correct answer ✅Most - B
Least- C
You notice that your best employee's performance has critically
decreased, and she seems very tired and upset. You ask her if
something is wrong, but she says that everything is okay.
A- Talk to the employee regarding her recent decreased
performance and ask her what you can do to help.
, Walmart Exam Questions With 100%
Correct Answers
B-Let her know that her sales number is decreasing and that
everyone should increase their performance.
C-Try asking the employee who usually works close to her if she
notices something is wrong lately.
D-Tell her that if things do not return to how they were, you will
have to provide her with an improvement
plan. -
correct answer ✅Most- A
Least- D
Some employees disagree on the way that the tasks are divided.
They are arguing about who is to clean and organize the shelves by
the end of the day.
A- Schedule a meeting with your associates. Think together of a
good solution for all and appoint one of your associates to carry out
this solution.
B-To better know your team members, look closer and listen to
their arguments. Understand each sides' opinions.
C-Dictate to your team what they should do according to your
opinion.
Appoint one of your associates to be in charge.
D-Realize that sometimes there are
